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UNITED
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Ryder
System, Inc.
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Registrant)
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Gregory T. Swienton
Chairman and
Chief Executive Officer
Ryder System, Inc.
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March
2011
Dear
Shareholders, Customers, Partners and Employees:
Ryder made
exceptional progress across many areas of our business in 2010.
We began the year with the headwinds of a multi-year freight
recession still very much in place and impacting Ryder and our
customers. Committed to make progress and help our customers
through the economic uncertainty, we set out with a balanced
2010 plan to substantially improve our performance and increase
our earnings, in spite of what had just occurred in 2009.
Through what proved
to be an uneven, slow recovery in 2010, we delivered earnings
per diluted share that were up more than 100%. On an operating
revenue increase of 2%, we achieved strong earnings leverage.
Comparable earnings per diluted share from continuing operations
of $2.22, were up 31% from 2009, and were 18% higher than our
initial 2010 forecast. Ryders steady progress throughout
the year, culminating in a particularly strong fourth quarter,
helped us deliver total shareholder returns that were more than
double the returns of the S&P 500 index.
Fleet Management
Solutions
Our Fleet Management
Solutions (FMS) team has been very effective at adjusting to the
opportunities available in the marketplace. This segment of our
business provides full service leasing and rental of commercial
trucks, tractors, and trailers; contract maintenance services;
and a variety of fleet support services designed to help meet
customers insurance, fuel, safety, and regulatory
reporting needs.
In 2010, FMS
delivered a very strong 23% increase in pre-tax earnings on
operating revenue growth of 1%. Our commercial rental and used
vehicle sales product lines allowed us to capitalize on
recovering market demand. Throughout the year we continued to
invest and position the FMS business to take advantage of
favorable macro trends toward transportation outsourcing in the
marketplace. FMS expanded its presence in high-potential markets
through the opening of new service facilities and announced two
strategic acquisitions to complement the eight previous FMS
acquisitions the Company has made over the past decade. These
recent acquisitions expand our FMS presence in key areas of the
western U.S. We expect these new acquisitions to add more
than $35 million in annualized revenue and over 250 new
contractual customers, and be accretive to earnings in 2011.
The FMS team also
continued to lead the way in environmental innovation, expanding
its offering of service capabilities and green fleet options for
customers. For example, during 2010, the San Bernardino
Associated Governments (SANBAG) Board selected Ryder as its
fleet partner in a groundbreaking heavy-duty natural gas truck
rental and leasing project in Southern California. For the first
time, heavy-duty natural gas vehicles are being deployed into a
large commercial truck rental and leasing operation. With
$19.3 million in state and federal funding secured by
SANBAG to implement the project, Ryder made one of the
largest-ever
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orders
of more than 200 heavy-duty natural gas powered trucks. These
ultra low-emission trucks will be deployed into Ryders
Southern California operations network and be available for
short-term rentals, long-term leases, or dedicated logistics
services in early 2011.
Supply Chain
Solutions
Our Supply Chain
Solutions (SCS) team achieved significantly improved results,
while also advancing strategic initiatives established in the
past few years. SCS provides comprehensive logistics and supply
chain management services, including: distribution management,
transportation management, and professional services. By
leveraging its deep expertise and focusing on the key vertical
industry sectors of Automotive, High-Tech, Retail/Consumer
Packaged Goods (CPG), and Industrial, in 2010 SCS was voted the
top third party logistics provider in the U.S. by readers
of leading logistics industry publication Inbound Logistics
for the fourth consecutive year.
In 2010, SCS
generated a 32% increase in pre-tax earnings and a solid 5%
increase in operating revenue. This performance reflected the
rebound and stabilization of our substantial automotive-related
business, as well as improved volumes and new business in other
target industries, particularly in the high-tech sector. In
addition to achieving strong financial results, SCS continued to
diversify its deep automotive and high-tech industry experience
into other targeted industries, such as retail and CPG, and
expanded its presence in high-potential overseas markets.
At year end, Ryder
acquired Michigan-based Total Logistic Control (TLC), a highly
regarded provider of comprehensive supply chain solutions to
food, beverage, and CPG manufacturers with significant supply
chains in the United States. The acquisition adds approximately
$250 million in annual revenue to Ryders SCS business
and will be accretive to Ryders earnings in 2011. Ryder
gained 34 TLC facilities representing 10.6 million square
feet of strategically placed dry and temperature-controlled
warehousing. The TLC acquisition significantly accelerates our
capabilities and growth prospects in the CPG industry sector,
which has been a strategic target of growth for the SCS
business. Ryder also announced a joint venture partnership with
Cargo Services Far East Limited, an Asia-based logistics
solutions provider specializing in export consolidation
services. Continuing the SCS strategic focus on expanding our
services in high-potential international markets such as Asia,
the joint venture has allowed Ryder to support retailers and
other importers with
source-to-store
logistics capabilities between Asia and North America. In 2010,
we were awarded a patent from the U.S. Patent Office for
our proprietary Logistics Release. The Logistics Release is a
combination of systems and methods that improve supply chain
integration and management. Through the Logistics Release and
other integrated capabilities, SCS can provide customers with a
unique Control Tower solution to improve exception
management, shipment visibility, and shipment transit time.
Dedicated
Contract Carriage
Our Dedicated
Contract Carriage (DCC) team also increased its revenue,
while positioning this offering to capitalize on long-term
contractual business opportunities as the economy improves. DCC
provides a turnkey transportation service that includes
vehicles, drivers, maintenance, routing and scheduling,
management and administrative support. The solution is
especially attractive to companies that require time-sensitive
deliveries, as well as specialized equipment and material
handling capabilities. Managed as part of the SCS organization,
DCC operates primarily in North America.
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In 2010, DCC
achieved a 3% increase in operating revenue, and remained
profitable despite higher driver costs resulting from a general
shortage of qualified drivers. Our acquisition of The Scully
Companies, announced in the fourth quarter of 2010, includes a
significant DCC component. We expect The Scully Companies
acquisition to add approximately $65 million of DCC
business, 17 substantial customers, and 32 locations throughout
the western United States.
Ryder
Cares
We are especially
proud of the strong character and resolve that our employees
continue to demonstrate in the face of each and every emerging
business challenge. As an organization, and as individuals, our
actions continue to demonstrate our commitment to achieving
results the right way while also serving as caring, involved
members of our industry and the communities where we live and
work.
In 2010, we
continued to work closely with truck and engine manufacturers to
research and test new vehicle technologies to ensure that our
customers have access to energy-efficient, low-emissions
vehicles. These include our specially configured
RydeGreensm
tractors, trailers, and hybrids, as well as our innovative work
with heavy-duty compressed natural gas trucks, designed to
reduce fuel consumption and greenhouse gas emissions. In
recognition of our efforts and investments, Ryder was once again
named an Inbound Logistics Magazine Green Supply Chain
Partner. With safety as a core value at Ryder, we continued to
deploy innovative technologies to improve driver safety,
including onboard driver feedback and lane departure warning
systems, and forward-sensing technologies aimed at reducing
driver error and collisions. In the area of security, Ryder
continued to enhance security programs and technologies
supporting our vehicle fleets. In 2010, we were again honored
with a top three industry ranking in Security
Magazines annual Security 500 list.
The Company also
continued to make well-targeted charitable contributions to
non-profit organizations through The Ryder Charitable
Foundation. Since the early 1990s, Ryder has been a
philanthropic partner of the American Red Cross, supplying
in-kind donations of trucks and providing financial support.
More recently, The Ryder Charitable Foundation formalized a
nationwide partnership with the Red Cross, with a
$1 million pledge to support national and local disaster
preparedness and response efforts, as a member of the American
Red Cross Annual Disaster Giving Program. Our commitment goes
beyond the financial pledge to also include providing vehicles,
logistics consulting, volunteers and other resources. Were
also extremely proud of the selfless contributions of our
employees. Whether volunteering their time to help at-risk youth
in their local community, committing their personal resources to
assist with disaster relief, serving their country in the
military, or giving back in many other meaningful
ways our employees truly embody the spirit of
Ryder Cares.
Ryders
Outlook
We clearly gained
momentum in 2010 with performance that was substantially better
than our 2009 results. Although we didnt experience a
return to growth in every product line, by year end we
maintained or increased our market share in all major market
segments. With focused execution, we made substantial progress
with revenue growth in all segments and higher overall earnings.
Both our customers as well as respected industry journals
continued to recognize us for the outstanding performance of our
solutions in real-world conditions.
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For 2011, we expect
the continuation of many of the same positive trends we saw in
2010. Even in a continuing gradual recovery with the lingering
effects of a deep freight recession still in place, we plan to
accelerate revenue growth and deliver very solid returns.
Were forecasting a double-digit percentage increase in
both revenue and earnings through a company-wide focus on
profitable organic growth and delivering strong performance from
acquisitions.
We have carefully
developed and refined a unique portfolio of interrelated,
high-value outsourced transportation and logistics solutions
that is not offered by any other company, public or private.
With an ongoing company-wide commitment to continuous
improvement, innovation and proactive solutions, in 2011 we will
be focusing on and addressing several key areas to accelerate
profitable growth:
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New Investments
We
are making investments in our fleet, maintenance technology, and
sales and marketing to increase the efficiency and
competitiveness of our offerings and position us for accelerated
growth.
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Commercial Rental
We
expect continuing strong demand and pricing in both commercial
rental and used vehicle sales. Therefore, we plan to expand our
commercial rental fleet during the year, as appropriate, to
accommodate higher demand.
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Maintenance Costs
Some
of the improved performance we expect in FMS may be offset by
higher maintenance costs on an older full service lease fleet.
Therefore, we will need to work with focus and precision to
effectively manage maintenance costs throughout the year.
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Pent-up
Lease Demand
Customers
have delayed leasing and renewal decisions due to a wide variety
of business factors, including the impact of new, more expensive
EPA-mandated engine technologies. Over the longer term, we
expect that this substantial
pent-up
demand for lease fleets will result in solid contractual revenue
and earnings growth.
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Supply Chain and
Dedicated Contract Carriage
We
expect strong new sales and further volume improvement to occur
in SCS/DCC.
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Ryder is very well
positioned to accelerate profitable growth. With another year of
strong progress behind us, and a year of expected gradual
economic recovery ahead, we have much to look forward to in 2011
and long term. Our extensive preparation, matched with the
current trends and opportunities, should allow us, over time, to
return to and exceed the levels of earnings we achieved prior to
the recession.
Thank you for your
ongoing interest in and commitment to Ryder. We appreciate the
trust you place in us. With your support, we look forward to
delivering on our promises with the character and accountability
that will continue to make you proud to be associated with Ryder.
Sincerely,
This letter includes certain non-GAAP financial measures that
are reconciled in Ryders Form
10-K,
which accompanies this letter and is available online at
www.ryder.com.
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