FORM 6-K

SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

 

Report of Foreign Private Issuer

 

Pursuant to Rule 13a-16 or 15d-16
of the Securities Exchange Act of 1934

 

For the month of June 2003

 

Australia and New Zealand Banking Group Limited

(Translation of registrant’s name into English)

 

Level 6, 100 Queen Street Melbourne Victoria Australia

(Address of principal executive offices)

 

Indicate by check mark whether the registrant files or will file annual reports under cover Form 20-F or Form 40-F.

Form 20-F.    ý    Form 40-F

 

Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.

Yes     No     ý

 

If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82-

 

 



 

Media Release

 

[LOGO]

 

 

Corporate Affairs

Level 22, 100 Queen Street
Melbourne Vic 3000

Telephone 03 9273 6190

Facsimile 03 9273 4899

www.anz.com

 

 

For Release: 12 June 2003

 

ANZ to pay 4% salary increase to staff

 

ANZ today announced it would pay eligible Australian staff a minimum 4% salary increase in July 2003.

 

Staff will continue to have access to additional performance pay of between 2% and 7%.  ANZ has also introduced a range of other initiatives for staff in recent years including:

 

                     the ability for all staff to salary sacrifice for superannuation

                     providing staff with heavily subsidised PCs for home use

                     providing opportunities for staff to become shareholders through the issue of ANZ shares to all Australian staff and the introduction of a share save scheme

                     flexible leave options including parental leave, opportunities for career breaks and pro-rata access to long service leave for eligible staff

                     paid volunteering leave to support staff involved in community work.

 

ANZ Head of People Capital Mr Shane Freeman said the pay increase was fair in a more subdued operating environment.

 

“The 2003 salary increase is above inflation and takes into account competitor and market pay rates, and ANZ’s position as a leading employer,” said Mr Freeman.

 

“We are delivering on our promise to pay a fair and competitive salary increase to our people.  Staff can expect a further pay increase in July 2004.

 

“We are building a strong relationship with our people and it is pleasing that since July 2000 staff satisfaction has risen from 58% to 78% in February 2003,” he said.

 

The increase follows the 4% increases paid to staff in 2001 and 2002.  ANZ staff will continue to work under the terms and conditions of the 1998 Enterprise Bargaining Agreement.

 

Eligible staff will receive the 4% increase effective 11 July 2003.

 

For media enquiries, contact:

 

Paul Edwards

Head of Group Media Relations

Tel:  03-9273 6955 or 0409-655 550

Email: paul.edwards@anz.com

 



 

 

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[GRAPHIC]

 

Corporate & SME Banking

 

Graham Hodges

Managing Director

 

12  June 2003

 

Australia and New Zealand Banking Group Limited

 

[LOGO]

 



 

Outline

 

        Business Overview

 

        Financial & risk performance

 

        Market position & trends

 

        SME Banking strategy update

 

        Corporate Banking strategy update

 

        Summary

 

UBS Presentation

 

2



 

Overview of the businesses

 

SME Banking

 

     Traditional relationship management

 

     Segment: $50K business FUM to $10M turnover

 

     21 Business Districts (Metro Aust); total staff of 1021 (642 frontline); approx 35,000 customers

 

     Manage end-to-end for customer

 

       Frontline

       Centralised Ops

       Scoring/Modelling

       Portfolio Management

       Business Products

       Centralised Credit

 

     Approx 20% of customer wallet in other business units’ NPAT

 

Corporate Banking

 

     Proposition ranges from traditional relationship banking to sophisticated financial solutions

 

     Segment: turnover between $10-$100M

 

     15 Corporate Regions (Aust); total staff of 505 (380 frontline); approx 2,700 customers

 

     Product, Risk & Solutions Specialists co-located

 

     Approx 45% of customer wallet in other business units’ NPAT

 

3



 

Segment has strong financial momentum

 

SME

 

Strong NPAT growth

 

[CHART]

 

     Continue to exceed target of 15%+ pa NPAT growth

 

     EVA growth in line with NPAT growth

 

Corporate

 

More modest NPAT growth

 

[CHART]

 

     Lending growth in Corporate more subdued, with focus on non-traditional products to drive growth across the Bank

 

4



 

SME – Disciplined investment strategy paying off

 

High investment levels

 

[CHART]

 

     ‘Virtuous cycle’ of stronger revenues allowing increased cost (investment)

     Efficient business platform

     Effective investment in business

 

Contributing to strong balance sheet growth

 

[CHART]

 

Annualised growth 8 mths to end May 03

     lending growth: 23.4%

     deposit growth: 7.3%

 

5



 

Corporate – creating value across the bank

 

Total customer NIACC/EVA* growing strongly

 

[CHART]

 

     Total Customer profit (NIACC/EVA) has continued to increase strongly

 

     The Corporate franchise contributes strongly to other Business Units

 

     Major NIACC contributions to other Business Units in H1 03 included:

    CF&A $3.4m

    Trans Services $7.6m

    Cap Mkts & FX $12.8m

    Cards/AAF $9.5m

 


* NIACC - Net income after capital charge, an EVA based measure of customer profitability

 

6



 

Decreasing level of specific provisions reflects quality of portfolio

 

 

 

2H 01

 

1H 02

 

2H 02

 

1H 03

 

 

 

 

 

 

 

 

 

 

 

Specific Provisions ($m)

 

 

 

 

 

 

 

 

 

SME

 

 

12

 

7

 

6

 

2

 

Corporate

 

 

18

 

20

 

15

 

6

 

Total

 

 

30

 

27

 

21

 

8

 

 

 

 

 

 

 

 

 

 

 

ELP ($m)

 

 

 

 

 

 

 

 

 

SME

 

 

7

 

7

 

7

 

7

 

Corporate

 

 

20

 

18

 

16

 

16

 

Total

 

 

27

 

25

 

23

 

23

 

 

 

 

 

 

 

 

 

 

 

ELP rate (bps)

 

38

 

37

 

34

 

33

 

 

7



 

Lending growth in SME sector has not been at the expense of credit quality

 

Portfolio is well secured

 

[CHART]

 

     Portfolio is ~80% fully secured with higher security at weaker end

 

Behavioural risk profiles improving

 

[CHART]

 

     Portfolio reviewed dynamically via behaviour scoring on quarterly  basis

 

     New business of equivalent credit standard to existing business

 


* Drop in Mar ‘03 partly due to scorecard enhancement

 

8



 

Market position & trends

 

SME Banking

 

Market Share* - underweight

 

[CHART]

 

Trends

     Healthy SME sector; credit growth broadly tracks nominal GDP

     GST has driven improved customer cashflow management

     Businesses are in good financial shape

     Customers seeking “business understanding, dealings with decision makers, flexibility, pro-activity”

 


* Market share measured by lending

 

Corporate Banking

 

Market share – stronger at top end

 

[CHART]

 

Trends

     Good profitability; low gearing

     Industry consolidation; uncertain environment

     Less demand for credit and increased capacity to amortise debt

     Growing need for smarter products and customised solutions

 

Source: Roberts Research 2002

 

9



 

SME – Delivering on our commitments

 

In August 2001, we said:

 

     We were revitalising the business:

   Focus on customer proposition

   Re-engineering business & credit processes

   MIS to support the strategy  (EVA based customer profitability)

 

     We were shifting ‘mind-sets’ to:

   Customer first

   Culture of ‘business ownership’

   80% staff & customer satisfaction by 2004

 

     Average earnings growth of 15%+ to 2005

 

     Our relatively weak market position created growth opportunities

 

What’s happened:

 

     Customer proposition competitive

 

     Behavioural & credit scoring embedded

 

     Straight through processing loan origination operating:

   Intranet based

   4 hour proposition within reach

 

Staff satisfaction

 

[CHART]

 

Customer Satisfaction

 

[CHART]

 

     Cultural shift from admin focus to sales focus

 

     Growth opportunities – unleashed energy

 

10



 

SME – Continuing to invest for growth

 

Our August 2001 Investment Roadmap is being delivered

 

[CHART]

 

Footprint Expansion

 

       New SME staff (yr to May ’03)

    98 in frontline roles

    18 in specialised businesses

 

Specialised businesses a success in achieving focussed growth

 

       Steady growth in monthly revenue from Franchising sector

 

       Rapid growth in monthly revenue from Broker introduced business

 

Bolt on services

 

       e-Com led sales slow

 

       SME Development Capital product launch Jul ’03

 

11



 

 

SME – Building a sustainable competitive position

 

The ‘virtuous cycle’ can be sustained to deliver NPAT growth

 

 

Effective investment a prerequisite

 

Balance between:

 

near-term revenue opportunities

 

medium-term platform developm’t

 

 

[GRAPHIC]

 

 

Winning new business (not just X-sell) is key to accelerating the ‘cycle’

 

Disciplined execution and front-line leadership

 

 

New business and platform efficiency critical to achieving sustainable growth

 

12



 

Corporate – Dual strategy in place

 

Business has a strong position in a more mature market place

     Proven business model

 

     Efficient platforms & delivery

 

     Moderate profit growth from ‘traditional’ product range

 

     Strong cross-sell via co-located specialists

 

     Customer segment generates significant additional profit growth for other ANZ businesses

 

Dual strategy being followed

 

Lower end

 

     Underweight share creates opportunity for new business growth

 

     Focus on new customers but maintain x-sell discipline

 

Higher end

     Very strong position at top-end

 

     Growing demand for sophisticated solutions

 

     ‘Wall St To Main St’ Strategy

 

13



 

“Wall St to Main St”- Customers seeking more sophisticated solutions

 

Likely to use one or more sophisticated products*

 

[CHART]

 

        Strength of franchise, people and products positions us well

 

        Investment banks less active in the middle market.  Our points of differentiation are:

        Large number of relationships

        We are with the client before, during and after the transaction

        We can provide both expertise and a balance sheet

 

        Opportunity is substantial, driven by:

        Generational change

        Business expansion

        Industry consolidation/divestments

        Changes in ownership (MBO, Public/Private)

 


* Source: Roberts Research 2002

 

14



 

‘Wall St to Main St’ strategy requires investment in skills...

 

      It takes time to develop ‘Wall St to Main St’ capabilities

      We are well progressed

      Opportunities will increase

 

Phase 1 (pre 2000)
‘Lender’

 

Detailed customer strategy plans

 

Regional Executives key transactors

 

Some non-traditional financing deals-mainly debt focused

 

Phase 2 (‘00-’02)
‘Trusted Advisor

 

Significant training

 

Appointed dedicated investment banking specialists

 

Created awareness and generated ‘different’ discussions

 

Significant deal-flow

 

Phase 3 (‘03-’05)
‘Strategic Partner’

 

Increased investment

 

Industry knowledge and focus generating opportunities

 

Proactively building client awareness

 

Goal is to create further mid market demand for this service

 

15



 

...and success in converting opportunities

 

Corporate Life Cycle and ‘Wall St to Main St’ Solutions

 

[CHART]

 

A typical example of a completed deal originated in 2000 and completed in 2003:

 

    MBO transaction

 

    Private equity (approx $7m): profit $10.5m

 

    Debt tranches; senior / mezzanine; W/C line:~ $1.1m NII & $0.1m fees

 

16



 

Summary

 

        Businesses performing well, and we are delivering on our commitments

 

        Risk performance strong, but watchful for emerging risks

 

        Further opportunities for growth

 

        Investment effectiveness, business leadership and disciplined execution are keys to sustained performance

 

Goals for 2003 to 2005

 

        Double digit earnings growth for segment

 

        Continue growth and diversification of customer revenue mix

 

        Achieve 80% customer satisfaction and maintain staff satisfaction over 80%

 

        Performing loans remain at 99% of total book

 

17



 

Copy of presentation available on

 

www.anz.com

 

18



 

The material in this presentation is general background information about the Bank’s activities current at the date of the presentation.  It is information given in summary form and does not purport to be complete.  It is not intended to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor.  These should be considered, with or without professional advice when deciding if an investment is appropriate.

 

For further information visit

 

www.anz.com

 

or contact

 

Philip Gentry

Head of Investor Relations

 

ph: (613) 9273 4185   fax: (613) 9273 4091   e-mail: gentryp@anz.com

 

19



 

[GRAPHIC]

 

Australia and New Zealand Banking Group Limited

 

Judith Downes, Head of Finance and Business Information Centre

Ross Glasscock, Executive Treasurer, Group Wholesale Funding

16 June 2003

 

[LOGO]

 



 

Outline

 

        Group overview

 

        Result review

 

        Portfolio performance

 

        Credit Quality

 

        Other issues

 

        Term debt funding

 

        Supplementary information

 

2003 Interim Results

 

 

 

2



 

Group Overview

 

One of the four major Australian banks

 

 

Established in 1835

 

 

Full range financial service provider

 

 

Distinctive specialist business strategy – 17 separate businesses

 

 

Assets

 

(as at 1H2003)

A$190.5bn.(US$115bn.)

 

 

Market Cap.

 

(as at 10 June 2003)

A$28.7bn.(US$18.8bn.)

 

 

Tier 1 Capital Ratio

7.7%

 

 

Credit Ratings

AA-/Aa3 (Stable)

 

 

 

 

 

3



 

2003 Interim Results

 

 

 

 

 

 

v Mar 02

 

 

 

 

 

 

 

 

 

NPAT

 

$

1,141

m

8.7

%

EPS

 

72

cents

8.6

%

Cash EPS

 

74

cents

10.4

%

Interim Dividend

 

44

cents

12.8

%

Net Specific Provisions

 

$

259

m

29

%

 

Before Significant Items

 

NPAT

 

$

1,141

m

7.0

%

EPS

 

72

cents

6.8

%

Cash EPS

 

74

cents

8.7

%

 

4



 

A respectable result

 

        A respectable result, with good underlying momentum

     Strong interest income driven by asset growth

     Non-interest income impacted by one-offs

     Expenses well controlled

     Majority of portfolio performing well

 

        Credit quality strong in Australia, offshore issues containable

 

        Remain well provisioned, with strong capital position

 

        On target for approximately 8% full year NPAT growth

 

5



 

Outline

 

        Group overview

 

        Result review

 

        Portfolio performance

 

        Credit Quality

 

        Other issues

 

        Term debt funding

 

        Supplementary information

 

6



 

Result driven by asset & deposit growth, non-interest income impacted by one offs

 

[CHART]

 


* Sep-02 excludes significant items

 

7



 

Expenses well controlled, cost income ratio flat

 

[CHART]

 

       Growth spend held back due to lower income growth

 

       Underlying half on half cost growth of 1.4%

 

       Includes $10m increase in software amortisation

 

       Restructuring costs of $32m taken, in line with previous half

 

       Continued focus on re-engineering “business as usual” costs

 

8



 

Provisioning charge reflects conservative management

 

ELP Charge

 

[CHART]

 

       ELP rate down 3bps – reflecting strong mortgage growth & improved risk profile

       ELP Portfolio adjustment continued

        accruing higher level of ELP, reflecting ongoing global economic uncertainty

 

9



 

Outline

 

        Group overview

 

•      Result review

 

•      Portfolio performance

 

•      Credit Quality

 

•      Other issues

 

•      Term debt funding

 

•      Supplementary information

 

10



 

A diversified portfolio performing well

 

 

 

Mar 03

 

Sep 02

 

Change

 

 

 

 

 

 

 

 

 

Institutional Banking

 

145

 

131

 

11

%

Personal Banking

 

137

 

133

 

3

%

Mortgages

 

131

 

124

 

6

%

Transaction Services

 

84

 

77

 

9

%

SME

 

78

 

72

 

8

%

Consumer Finance

 

47

 

71

 

-34

%

New Zealand

 

74

 

69

 

7

%

Treasury

 

49

 

61

 

-20

%

Asset Finance

 

60

 

54

 

11

%

Corporate Banking

 

55

 

53

 

4

%

Wealth Management

 

51

 

52

 

-2

%

Asia Pacific

 

67

 

51

 

31

%

Foreign Exchange

 

43

 

43

 

0

%

Structured Finance

 

36

 

44

 

-18

%

Corp Fin & Advisory

 

38

 

37

 

3

%

Capital Markets

 

36

 

33

 

9

%

INGA JV*

 

21

 

7

 

large

 

 

1st half NPAT $m

 

[CHART]

 


* Excludes funding costs

 

11



 

JV performance – good insurance and expense performance, offset by FM

 

ING Australia NPAT*

 

[CHART]

 

       Life Insurance business performing well due to improved service, efficiency, and claims management

 

       Subdued equity market conditions continue to impact Funds Management business

 

       Improved capital investment returns, combined with hedge delivering cash rate of return

 

       Synergies being extracted in line with expectations

 


* Movements on a semi-annualised basis

 

 

 

12



 

Valuation supports carrying value of investment in INGA JV

 

[CHART]

 

13



 

Outline

 

        Group overview

 

        Result review

 

        Portfolio performance

 

        Credit Quality

 

        Other issues

 

        Term debt funding

 

        Supplementary information

 

14



 

Arrears profile close to historical lows

 

Arrears > 60 days

 

[CHART]

 

•     Consumer sector in good shape, with continuing low levels of unemployment and low interest rates

 

•     Mortgage arrears remain very low

 

•     Ongoing focus on collections management

 

•     Upwards movement in cards arrears expected, will be carefully managed

 

      Scorecards remain “tight”

 


* excl Asset Finance, Pacific, Asia

 

15



 

Mortgages portfolio healthy*

 

High quality arrears profile

 

[CHART]

 

Strong LVR profile

 

[CHART]

 

Increasing flexibility to service mortgage

 

[CHART]

 

Equity Loans remain modest

 

[CHART]

 

16



 

Domestic corporates well placed

 

Domestic corporates remain lowly geared

 

[CHART]

 

Reflected in healthy risk grade profile*

 

[CHART]

 


* Institutional & Corporate Australia & NZ

 

17



 

Top 10 exposures further reduced

 

Top 10 committed exposures

 

[CHART]

 

Limits represent total 7 month limits excluding uncommitted and non-recourse, net of credit derivatives

 

Top 10 exposures as % of ACE

 

[CHART]

 

excludes non-recourse and uncommitted facilities

 

 

18



 

Specific provisions down 29% – no large single provisions

 

Provisions

 

[CHART]

 

1st half Specific Provisions by size

 

[CHART]

 

      No major individual specific provisions during the half

 

19



 

Non-accrual loans continue to fall, reflecting overall health of portfolio

 

Historic

 

[CHART]

 

Geographic

 

Gross Non-Accrual Loans

 

[CHART]

 

20



 

New non-accruals down 50% on March 2002

 

Geographic

 

New Non-Accrual Loans

 

[CHART]

 

New non-accrual loans by source

 

[CHART]

 

21



 

Existing and future problem loans well provided for

 

SP/NALs

 

[CHART]

 

GP/RWA

 

[CHART]

 

22



 

Outline

 

        Group overview

 

        Result review

 

        Portfolio performance

 

        Credit Quality

 

        Other issues

 

        Term debt funding

 

        Supplementary information

 

23



 

ANZ’s capital position remains strong

 

Drivers of ACE ratio

 

[CHART]

 

Peer Comparison ACE/RWA

 

[CHART]

 

      Buybacks likely if ACE ratio above target range

 

24



 

Outlook for second half

 

       Australian & NZ economies to perform relatively well, despite weakness in offshore markets

 

                     Mortgage growth to be more subdued, moving towards 8-12% pa growth rate, offset by moderate rebound in business lending

 

       Specific provisions below ELP

 

       Cost growth rate to increase, but remain lower than revenue growth rate with resultant improvement in cost-income ratio

 

       Second half outlook favourable, delivering approximately 8% full year NPAT growth

 

25



 

Outline

 

        Group overview

 

        Result review

 

        Portfolio performance

 

        Credit Quality

 

        Other issues

 

        Term debt funding

 

        Supplementary information

 

26



 

Determining the term debt funding requirement

 

Customer Funding Indicator

 

[CHART]

 

Term Funding Indicator

 

[CHART]

 

       Importance of stable funding base

 

       Analysed domestic and offshore peer group

 

       Businesses required to meet a self funding ratio – CFI (customer to total funding)

 

       Wholesale funding ratio – TFI (term wholesale funding to term lending)

 

       Securitisation as a balance sheet tool

 

27



 

ANZ’s term funding requirement and strategy for 2003

 

       A$7 billion term debt funding requirement, since revised to A$12 billion

       a mix of senior debt, subordinated debt and securitisation dependent on maintenance of CFI targets

 

       A$8 billion raised since 1st October 2002

 

       Maintain a prudent approach to management of the liability portfolio

       avoiding maturity concentration and roll over risk

 

       Issuance preference for senior debt

       one to five year maturities

•     aim to achieve a weighted average maturity of four years

 

       Focus on reverse enquiry MTNs

•     50/50 mix between private placement and public issuance

       willingness to meet investor needs

•     timely response

 

28



 

Benefits of a consistent and widely communicated strategy

 

       Presented to in excess of 200 investors over three years

 

       More than 100 new investors in ANZ fixed rate debt at primary issuance, substantially more in secondary market

 

       Creditable spread performance despite volatile markets

 

[CHART]

 

29



 

The strategy to date has worked

 

       Highest penetration of investors of any of our domestic peers

 

       Diverse investor base

 

       Strong correlation between successfully executed public issuance and reverse enquiries received

 

       Most proactive of Australian major banks to regularly update domestic and offshore debt investors

 

       Access during difficult market conditions

 

       Credit line availability

 

       Rating agencies focus on liability management

 

30



 

Potential to issue Lower Tier II

 

Capital ratios

 

[CHART]

 

Adjusted Common Equity

 

[CHART]

 

       Opportunity to restructure capital composition

 

       Underweight Lower Tier II relative to domestic peer group

 

       Amortisation of subordinated debt portfolio under APRA guidelines

 

31



 

[GRAPHIC]

 

Copy of presentation available on

 

www.anz.com

 

[LOGO]

 

32



 

The material in this presentation is general background information about the Bank’s activities current at the date of the presentation.  It is information given in summary form and does not purport to be complete.  It is not intended to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor.  These should be considered, with or without professional advice when deciding if an investment is appropriate.

 

For further information visit

 

www.anz.com

 

or contact

 

Philip Gentry

Head of Investor Relations

 

ph: (613) 9273 4185   fax: (613) 9273 4091   e-mail: gentryp@anz.com

 

33



 

Outline

 

        Group overview

 

        Result review

 

        Portfolio performance

 

        Credit Quality

 

        Other issues

 

        Term debt funding

 

        Supplementary information

 

34



 

Additional information on businesses & strategy

 

35



 

Distinctive strategy and track record 4 clear themes going forward

 

Core themes

 

       Leverage real capabilities to build sustainable strategic position

 

       Grow value by creating a rich portfolio of specialised businesses

 

       Become one of the most efficient and best-managed banks in the world

 

       Bold and different, leveraging a unique performance culture and business approach

 

ANZ relative TSR

 

[CHART]

 


* CBA, NAB, WBC

 

36



 

Leverage real capabilities to build sustainable strategic position

 

               Leverage specialisation as distinctive strategy

 

               Leverage leading product capability to increase share

 

               Leverage superior cost position

       To give customers the best deal

       To give shareholders sustainable and growing returns

 

               Leverage ANZ’s emerging and distinctive “human face

       Unique positioning against peers

       Gain traction in earning the trust of the community

 

37



 

A rich portfolio of specialised businesses - material improvement in last 2 years

 

Source of profit

 

[GRAPHIC]

 

       More sustainable portfolio foundation

 

       Each business has clear differentiated approach

 

       Systematically building capabilities to establish future growth options

 

38



 

Grow value by creating a rich and diversified portfolio of specialised businesses

 

[GRAPHIC]

 

Optimise portfolio for sustainability, growth and return

 

       Raise revenue productivity in Personal Banking

 

       Lift performance and productivity in Wealth Management

 

       Develop sustainable post-interchange cards strategy

 

       Regain position in Small Business

 

       Develop Institutional while reducing risk concentrations

 

       Leverage specialised distribution in Mortgages

 

       Advance customer franchise in NZ through local approach

 

       Turn Asset Finance into a sustainable growth proposition

 

Create a portfolio of growth options

 

       Invest in high growth domestic franchises

 

       Leverage capabilities with partners in Asia-Pacific

 

39



 

Aim to make ANZ one of the best managed and most efficient banks in the world

 

     Make execution a distinctive capability

 

     Accelerate revenue and productivity momentum in businesses

 

     Rebalance higher risk segments

 

     Simplify operations and technology infrastructure

 

World class efficiency

 

[CHART]

 

Lower relative risk

 

[CHART]

 

40



 

Bold and different, leveraging a unique performance culture and business approach

 

[CHART]

 

      Systematic improvement

      Aim to be distinctive

      financial

      values

      Build on preferred employer status

      Gain shareholder and community recognition

      Raise our game in execution to minimise surprises

 


* Benchmark comprises 33 of Australia’s Top 50 companies

 

 

41



 

Higher interest income, driven by strong asset growth

 

Average Lending & Deposit Volumes

 

[CHART]

 

Interest Margins

 

[CHART]

 


* Business Lending includes Corporate & Small Business, and Institutional Segments. Deposits includes Esanda retail debentures

 

42



 

Underlying non-interest income reasonable, but dominated by one-offs

 

[CHART]

 


*      Sep-02 excludes significant items

 

#      higher loyalty costs reflects change in pricing, and does not include higher volume impact

 

43



 

Consumer Finance – challenges, but good underlying performance

 

Improved underlying performance (NPBT)*

 

[CHART]

 

Diversifying revenue*

 

[CHART]

 

Growth in Acquiring share

 

[CHART]

 

Issues

 

      Loyalty schemes increasingly costly to operate

 

      Reduction in interchange and loyalty costs likely to impact 2004 NPAT by not more than $40m

 


* Adjusted for under-accrual of loyalty points

 

44



 

Mortgages – well placed to benefit from shift to mortgage brokers

 

Growing presence

 

[CHART]

 

•     80% of broker originated customers new to ANZ

 

      92% purchase additional ANZ products (89% for network originated customers)

 

And we are well placed to participate

 

Low cost income ratio – efficient processing platform

 

+

 

Leading broker distribution model, with high quality MIS

 

+

 

Award winning products

 

+

 

Brokers strongest in states where ANZ has weaker branch presence

 

45



 

Institutional & Investment Banking – a leading franchise

 

Consistently strong NPAT growth

 

[CHART]

 

More focused single customer limits

 

[CHART]

 

46



 

Corporate and SME – well positioned for upswing in business lending

 

A very strong Corporate franchise

 

Market Share*

 

[CHART]

 

Customer Satisfaction*

 

[CHART]

 

      Market advantage with “Wall St to Main Street” capability

      Strong cross selling

      Focus around total customer value to Group

 


* Roberts Research 2002 (customers with turnover between $10m-$100m)

 

Investment in SME has yielded strong balance sheet growth without loss of credit standards

 

[CHART]

 

      Enhanced customer service proposition

 

      Disciplined business execution and a stronger performance culture

 

      Investment in an expanded business ‘footprint’ – customer facing staff up 10%

 

47



 

Personal banking – impacted by margin squeeze on deposits and fee changes

 

[CHART]

 

      Overall 16 bp decline in margins due to

 

      Lower interest rates over the half

 

      Increased flows to higher rate deposit products such as TDs

 

      Fees lower due to new transaction account fee structure and lower honour fees

 

      RCF rolled out in NSW & Vic, remainder of States over calendar 2003

 


* Includes tax impact

 

48



 

...but strong account and deposit growth

 

Access Accounts

 

[CHART]

 

New accounts

 

up 14%

Closed accounts

 

down 15%

Net new accounts

 

up 229%

 

Deposits ($b)

 

[CHART]

 

49



 

Asset Finance – a leading position, & developing new momentum

 

NPAT

 

[CHART]

 

      Reengineering undertaken in recent years now paying off

 

      Significant reductions in unit processing costs achieved delivering strong competitive position

 

NPAT/FTE

 

[CHART]

 

50



 

New Zealand – greater autonomy and a mandate to reinvest

 

Performance tapering off NPAT

 

[CHART]

 

Greater investment required

 

      Increased training, and greater number of sales specialists

 

      Strengthen brand and increase community involvement

 

      Upgrade branch network, and open new branches in key geographic growth centres

 

51



 

Personal – significant opportunity, but clear challenges remain

 

Metro NPAT

 

[CHART]

 

Personal Banking Australia NPAT

 

[CHART]

 

Rural NPAT

 

[CHART]

 

      Underweight position

 

      RCF rolled out to Victoria & NSW, to roll out to other states

 

      Strong product capability

 

      More traction required on improving customer proposition

 

      Rural Banking completed roll out of local market model

 

      Good progress in devolving responsibility to front line

 

      Strong focus on community involvement

 

      Increased focus on agribusiness

 

52



 

Asia – circa 450 lending relationships with 85% investment grade

 

[GRAPHIC]

 

BEIJING & SHANGHAI, CHINA

 

      One of a small group of fully licensed foreign banks

      Restricted transactions with locals expected to be lifted gradually with WTO membership

      40 Lending Relationships, 95% Inv Gr

 

HONG KONG

 

      Leading Australian/NZ bank

      Focus to expand Trade Finance business

      Excess liquidity driving margins down to dangerously low levels

      60 Lending Relationships, 82% Inv Gr

 

HANOI & HO CHI MINH, VIETNAM

 

      Leading foreign bank in Vietnam

      Only Australian/NZ bank

      Fastest-growing Asian operation

•     50 Lending Relationships, 72% Inv Gr

 

MALAYSIA & THAILAND

 

      Representative offices

      Regional Trade Finance support

      FI & correspondent banking

 

SINGAPORE

 

      Centre for GSF operations in ANZ Asia

      Striving to carve a niche in the market amongst global banks operating here

      4,000 customers/deposit base of $2b

      60 Lending Relationships, 87% Inv Gr

 

REGIONAL OFFICE, SINGAPORE

 

      Product Support

      Finance & Planning

      Credit/Risk

      Corporate Portfolio Management

      Human Resource

 

SEOUL, KOREA

 

      Strategic for Asia & network Trade

      34 Lending Relationships, 52% Inv Gr

 

TOKYO & OSAKA, JAPAN

 

      Largest Australian/NZ Bank

      14,000 customers with deposit base of $700m

      38 Lending Relationships, 83% Inv Gr

 

TAIPEI, TAIWAN

 

      Only Australian/NZ bank

      Highly regulated/competitive environment

      Largest number of corporate relationships in Asia

      60 Lending Relationships, 68% Inv Gr

 

MANILA, PHILIPPINES

 

      Top Ten foreign bank

      Only Australian/NZ bank

      50 Lending Relationships, 53% Inv Gr

 

JAKARTA, INDONESIA

 

      Leading JV bank

      130,000 cards issued

      26 Lending Relationships, 69% Inv Gr

 

53



 

A selective asset writing strategy in Asia

 

Customer Category

 

Customer Description

Global MNCs

 

Parent – Investment Grade

 

 

Typically listed on local exchange

 

 

Subsidiaries in network countries per Cross Border Risk Policy (10/99)

 

 

 

Regional MNCs

 

Parent – Investment Grade

 

 

Typically listed on local exchange (Top 50 ‘blue chip’)

 

 

Typically externally rated

 

 

 

Financial Institutions

 

Well-established and high quality FIs

 

 

In top 20 FIs in country

 

 

Strong correspondent banking relationships

 

 

 

Major Local Corporates

 

Top ranking, typically listed on local exchange and recognised as ‘blue chip’

 

 

Investment Grade

 

 

Significant foreign currency earnings in freely negotiable currencies

 

 

Market capitalisation typically in excess of USD200m. Potential for significant

 

 

non interest income, deposit, trade, FX or network opportunities

 

 

 

Middle Market Corporates

 

Not target market

Small exceptions for Trade where collateralised, eg. Vietnam

 

 

 

SMEs

 

Not target market

 

Current/Target customer list represents:

 

      established high quality names/groups, including Asian conglomerates, that have survived Asian crisis; recent CPM ‘shadowing’ review has validated this;

•     core relationships;

•     network business for Australia/NZ and Asia;

      good product penetration potential;

•     leveraging relationships across Asia network.

 

54



 

Additional credit quality information

 

55



 

Deterioration in global electricity sector has stabilised

 

KMV Median Expected Default Frequency

 

[CHART]

 

      Deterioration in US and European utility sectors largely occurred prior to our 2002 Annual Results announcement

 

      In 2002, S&P ratings actions in US power industry resulted in 182 downgrades, against 15 upgrades

 

      First half 2003 has seen some evidence of stabilisation

 

56



 

US energy portfolio – some issues, remains containable

 

[CHART]

 

(AUD)

 

Sep-02

 

Sep-02

 

Mar-03

 

Mar-03

 

Mar-03

 

No of cust
Total 30

 

B+ to CCC

 

12.3

%

13.0

%

3.8

%

3.9

%

4.0

%

2

 

Non Accrual

 

4.0

%

4.2

%

8.0

%

8.2

%

11.2

%

3

 

 

>BB- = B+ B, B-, CCC & non-accrual

 

Excludes uncommitted facilities

 

Includes utilised guarantees and market related products

 

57



 

Global Telco portfolio – no material issues expected

 

[CHART]

 

(AUD)

 

Sep-02

 

Mar-03

 

Mar-03

 

Mar-03

 

No of cust
total 41

 

B+ to CCC

 

1.9

%

6.8

%

7.8

%

11.1

%

5

 

Non Accrual

 

4.8

%

3.5

%

4.3

%

7.2

 

3

 

 

>BB- = B+ B, B-, CCC & non-accrual

 

58



 

Mortgages – low representation in inner city Sydney and Melbourne

 

Market Share by location

 

[CHART]

 

•       Tightened assessment criteria for inner city investment properties

 

•       Delinquency profile of inner city borrowers in line with average

 

 


*      limited sample size

#      source: Roy Morgan

 

59



 

Group risk grade profile

 

ANZ Group - Outstandings

 

[CHART]

 

 

 

Sep-01

 

Mar-02

 

Sep-02

 

Mar-03

 

B+ to CCC

 

3.0

%

2.8

%

2.5

%

2.5

%

Non Accrual

 

0.9

%

0.9

%

0.8

%

0.7

%

 

60



 

Institutional & Corporate Risk Grade Profiles

 

Institutional Banking (Outstandings)

 

[CHART]

 

 

 

Sep-01

 

Mar-02

 

Sep-02

 

Mar-03

 

B+ to CCC

 

2.7

%

2.3

%

2.6

%

3.1

%

Non Accrual

 

1.6

%

2.0

%

1.8

%

1.7

%

 

Corporate Banking Aust. (Outstandings)

 

[CHART]

 

 

 

Sep-01

 

Mar-02

 

Sep-02

 

Mar-03

 

B+ to CCC

 

7.4

%

6.4

%

4.1

%

2.8

%

Non Accrual

 

1.7

%

1.7

%

1.3

%

1.4

%

 

61



 

Specific provisions in most businesses lower than expected losses

 

Specific Provisions 1st Half 2003 v 2nd Half 2002

 

[CHART]

 

SP’s v ELP 1st Half 2003

 

[CHART]

 

SP’s v ELP 2nd Half 2002

 

[CHART]

 

62



 

Offshore lending assets decreasing as a proportion of total lending assets

 

[CHART]

 

63



 

Increased industry diversification

 

% of Group Lending Assets

(Aust/NZ)

 

[CHART]

 

64



 

Industry exposures – Australia & NZ

 

Health & Community Services

 

[CHART]

 

Mining

 

[CHART]

 

Cultural & Recreational Services

 

[CHART]

 

Personal & Other Services

 

[CHART]

 

Forestry & Fishing

 

[CHART]

 

Communication Services

 

[CHART]

 

65



 

Finance - Other

 

[CHART]

 

Finance – Banks, Building Soc etc.

 

[CHART]

 

Transport & Storage

 

[CHART]

 

Accommodation, Clubs, Pubs etc.

 

[CHART]

 

Utilities

 

[CHART]

 

Construction

 

[CHART]

 

66



 

Real Estate Operators & Dev.

 

[CHART]

 

Manufacturing

 

[CHART]

 

Retail Trade

 

[CHART]

 

Wholesale Trade

 

[CHART]

 

Agriculture

 

[CHART]

 

Business Services

 

[CHART]

 

67



 

Media Release

 

[LOGO]

 

Corporate Affairs

Level 22, 100 Queen Street
Melbourne Vic 3000
Telephone 03 9273 6190
Facsimile 03 9273 4899
www.anz.com

 

For Release:  20 June 2003

 

ANZ clarifies Thai Military Bank talks

 

ANZ today confirmed it had asked for clarification regarding media statements made in Thailand in relation to ANZ’s possible participation in a future recapitalisation of Thai Military Bank.

 

ANZ confirms there is currently no firm proposal that has been made to Thai Military Bank.  Substantive issues are still to be resolved and the talks, while constructive, may take some time to reach a conclusion either way.

 

 

For media enquiries, contact:

 

For analyst enquiries, contact:

 

 

 

Paul Edwards

 

Philip Gentry

Head of Media Relations

 

Head of Investor Relations

Tel: 03-9273 6955 or 0409-655 550

 

Tel: 03-9273 4185 or 0411-125 474

Email: paul.edwards@anz.com

 

Email: gentryp@anz.com

 



 

[LOGO]

 

Group General Counsel & Company Secretary

Australia and New Zealand Banking Group Limited
Level 6, 100 Queen Street
Melbourne, VIC 3000
Phone 61 3 9273 4950
Fax 61 3 9273 0552
www.anz.com

 

23 June 2003

 

Company Announcements
Australian Stock Exchange
Level 10, 20 Bond Street
SYDNEY NSW 2000

 

Appendix 3Y – Share Transactions by Mr John McFarlane

 

The attached Appendix 3Y covers transactions in ANZ shares undertaken on 19 June 2003 by Mr John McFarlane, Chief Executive Officer of ANZ.

 

As a result of these transactions Mr McFarlane’s indirect and direct holdings of ANZ shares has increased by 100,000 shares from 1,152,839 shares to 1,252,839 shares.

 

Details of the transactions in the Appendix 3Y are as follows:

 

                                          Acquired 750,000 shares at $11.49 through the exercise of options granted on 31 December 1999 following a resolution of shareholders at ANZ’s 1999 Annual General Meeting.

                                          Sold 650,000 shares at an average price of $19.182.

                                          Retained 100,000 shares.

 

The proceeds from these transactions will be used by Mr McFarlane to finance the exercise of options, to cover future income tax liability arising from the transaction and to reduce gearing related to his earlier share purchases.

 

Since the beginning of ANZ’s financial year on 1 October 2002, Mr McFarlane has increased his holding in ANZ by 184,467 shares.

 

 

Tim Paine

Company Secretary

 



 

Appendix 3Y

 

Change of Director’s Interest Notice

 

Name of entity

 

Australia and New Zealand Banking Group Limited

 

 

 

ABN

 

11 005 357 522

 

Australia and New Zealand Banking Group Limited gives ASX the following information under listing rule 3.19A.2 and as agent for the director for the purposes of section 205G of the Corporations Act.

 

Name of Director

 

Mr John McFarlane

 

 

 

Date of last Notice

 

8 May 2003

 

Part 1 – Change of director’s relevant interest in securities

 

Ordinary Shares:

 

Direct interest

 

 

 

 

 

457,000

 

 

 

 

 

 

 

 

 

Indirect interest

 

 

 

 

 

695,839

 

Nature of Indirect interest

 

Number & Class of Securities

 

 

 

 

 

                  HSBC Custody Nominees (Australia) Limited (as nominee for – Self Invested personal Pension Scheme)

 

ordinary shares

 

245,000

 

 

 

                  ANZEST Pty Ltd

 

 

 

 

 

 

 

                  ANZ Employee Share Acquisition Plan

 

ordinary shares

 

87,190

 

 

 

                  ANZ Directors’ Share Plan

 

ordinary shares

 

363,649

 

 

 

 

 

Total

 

695,839

 

 

 

No of securities held prior to change

 

 

 

 

 

1,152,839

 

Date of change

 

19 June 2003

 

 

 

 

 

Class

 

ordinary shares

 

 

 

 

 

Number acquired

 

 

 

 

 

750,000

 

Number disposed of

 

 

 

 

 

(650,000

)

Nature of Change

 

Subscription for 750,000 shares upon exercise of options and subsequent on-market sale of 650,000 shares

 

 

 

 

 

 

 

 

 

 

 

 

 

Value / Consideration

 

750,000 options exercised at $11.49 650,000 shares sold at an average price of $19.182

 

 

 

 

 

 

 

 

 

 

 

 

 

Number of securities held after change

 

 

 

 

 

 

 

Direct Interest

 

 

 

 

 

557,000

 

Indirect Interest

 

 

 

 

 

695,839

 

Total of Interest

 

 

 

 

 

1,252,839

 

 



 

Options over unissued ordinary shares:

 

Direct Interest

 

 

 

3,500,000

 

Indirect Interest

 

 

 

Nil

 

No of securities held prior to change

 

 

 

3,500,000

 

Date of change

 

19 June 2003

 

 

 

Class

 

options over unissued ordinary shares

 

 

 

Number acquired

 

(unchanged)

 

 

 

Number disposed of – Direct Interest

 

 

 

(750,000

)

Nature of Change

 

Exercised 750,000 options issued 31/12/99

 

 

 

Value/Consideration

 

$11.49 exercise price

 

 

 

 

 

 

 

 

 

Number of securities held after change

 

 

 

 

 

Direct Interest

 

 

 

2,750,000

 

Indirect Interest

 

 

 

Nil

 

Total of Interest

 

 

 

2,750,000

 

 

Part 2 – Change of director’s interests in contracts - Nil

 

 

Tim Paine
Company Secretary

Australia and New Zealand Banking Group Limited
23 June 2003

 



 

Media Release

 

[LOGO]

 

Corporate Affairs

Level 22, 100 Queen Street
Melbourne Vic 3000
Telephone 03 9273 6190
Facsimile 03 9273 4899
www.anz.com

 

For Release:  25 June 2003

 

Thai Military Bank talks continuing

 

ANZ today reiterated its statement made on Friday 20 June regarding discussions with Thai Military Bank following inaccurate media reporting.

 

ANZ confirms that there is currently no firm proposal that has been made to Thai Military Bank.  Substantive issues are still to be resolved and the talks, while constructive, may take some time to reach a conclusion either way.

 

 

For media enquiries, contact:

 

For analyst enquiries, contact:

 

 

 

Paul Edwards

 

Philip Gentry

Head of Media Relations

 

Head of Investor Relations

Tel: 03-9273 6955 or 0409-655 550

 

Tel: 03-9273 4185 or 0411-125 474

Email: paul.edwards@anz.com

 

Email: gentryp@anz.com

 



 

Signatures

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

 

 

Australia and New Zealand
Banking Group Limited

 

 

 

 

 

 

 

 

(Registrant)

 

 

 

 

By:

/s/ Garry White

 

 

Assistant Company Secretary

 

 

 

 

Date 4 August 2003