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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549


FORM 6-K

REPORT OF FOREIGN PRIVATE ISSUER
PURSUANT TO RULE 13A-16 OR 15D-16
UNDER THE SECURITIES EXCHANGE ACT OF 1934

7 August 2003

Barclays PLC and
Barclays Bank PLC

(Names of Registrants)

54 Lombard Street
London EC3P 3AH
England

(Address of Principal Executive Offices)

     Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.

Form 20-F      X                Form 40-F            

     Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.

Yes                        No      X     

     If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b):

 


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This Report is a joint Report on Form 6-K filed by Barclays PLC and Barclays Bank PLC. All of the issued ordinary share capital of Barclays Bank PLC is owned by Barclays PLC.

This Report comprises:

  Information given to The London Stock Exchange and furnished pursuant to General Instruction B to the General Instructions to Form 6-K.

 


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Table of Contents
Signatures
Barclays PLC — Interim Results
Barclays Bank PLC — Interim Results


Table of Contents

TABLE OF CONTENTS

 
Table of Contents
Signatures
Barclays PLC — Interim Results
Barclays Bank PLC — Interim Results

 


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SIGNATURES

     Pursuant to the requirements of the Securities Exchange Act of 1934, each of the registrants has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

     
    BARCLAYS PLC
(Registrant)
     
     
Date: August 7, 2003   By: /s/ Simon Pordage
Simon Pordage
Head of Board Support
     
     
    BARCLAYS BANK PLC
(Registrant)
     
     
Date: August 7, 2003   By: /s/ Simon Pordage
    Simon Pordage
Head of Board Support

 


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  Barclays PLC
30th June 2003
  Interim
Results
Announcement

IFC


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Barclays PLC

Interim Results Announcement 2003

 


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BARCLAYS PLC

INTERIM ANNOUNCEMENT OF RESULTS FOR 2003

The statutory consolidated Profit and Loss account and consolidated Balance Sheet are set out on pages 13 and 14 in the format used in the Group’s 2002 Annual Report. Barclays believes that the Further Analysis of the Profit and Loss account shown on page 15 assists in the understanding of profit trends in the results.

In this document the profit and loss analysis compares, unless stated otherwise, the half-year to 30th June 2003 to the corresponding period of 2002. Balance sheet comparisons, unless stated otherwise, relate to the corresponding position at 31st December 2002. Average balance sheet comparisons relate the half-year to 30th June 2003 to the corresponding period of 2002. The prior period presentation has, where appropriate, been restated to conform with current year classification and the changes in accounting policies as described in the 2002 Annual Report.

         
    PAGE
   
Summary
    1  
Financial highlights
    4  
Half-year review
    5  
Key facts
    8  
Group performance management
    9  
Summary of results
    12  
Consolidated profit and loss account
    13  
Consolidated balance sheet
    14  
Further analysis of profit and loss account
    15  
Financial review
    16  
Additional information
    50  
Notes
    52  
Consolidated statement of changes in shareholders’ funds
    62  
Statement of total recognised gains and losses
    63  
Average balance sheet and net interest income
    64  
Summary consolidated cashflow statement
    66  
Other information
    67  
Index
    68  

The information in this announcement, which was approved by the Board of Directors on 6th August 2003, does not comprise statutory accounts within the meaning of Section 240 of the Companies Act 1985 (the “Act”). Statutory accounts for the year ended 31st December 2002 including the Group’s Annual Report on Form 20-F to the US Securities and Exchange Commission, which contained an unqualified audit report under Section 235 of the Act and did not make any statements under Section 237 of the Act, have been delivered to the Registrar of Companies in accordance with Section 242 of the Act.

This document contains certain forward-looking statements within the meaning of Section 21E of the US Securities Exchange Act of 1934, as amended, and Section 27A of the US Securities Act of 1933, as amended, with respect to certain of the Group’s plans and its current goals and expectations relating to its future financial condition and performance. These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts. Forward-looking statements sometimes use words such as “anticipate”, “target”, “expect”, “estimate”, “intend”, “plan”, “goal”, “believe”, or other words of similar meaning. By their nature, forward-looking statements involve risk and uncertainty because they relate to future events and circumstances, including, but not limited to, UK domestic and global economic and business conditions, market related risks such as changes in interest rates and exchange rates, the policies and actions of governmental and regulatory authorities, changes in legislation and the impact of competition, a number of which are beyond the Group’s control. As a result, the Group’s actual future results may differ materially from the plans, goals, and expectations set forth in the Group’s forward-looking statements. Any forward-looking statements made by or on behalf of Barclays speak only as of the date they are made. Barclays does not undertake to update forward-looking statements to reflect any changes in Barclays expectations with regard thereto or any changes in events, conditions or circumstances on which any such statement is based. The reader should, however, consult any further disclosures that Barclays has made or may make in documents it has filed or may file with the US Securities and Exchange Commission.

BARCLAYS PLC, 54 LOMBARD STREET, LONDON EC3P 3AH, TELEPHONE 020 7699 5000, COMPANY NO. 48839.

 


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7th August 2003

BARCLAYS PLC — SUMMARY

RESULTS FOR SIX MONTHS TO 30TH JUNE 2003 (UNAUDITED)

Operating Results

                         
    Half-year ended
   
    30.06.03   30.06.02   % Change
    £m   £m    
   
 
 
Operating income
    5,993       5,734       5  
Operating expenses1
    (3,166 )     (3,046 )     4  
Provisions for bad and doubtful debts
    (652 )     (713 )     (9 )
Operating profit1
    2,188       1,972       11  
Profit before tax
    1,963       1,755       12  
Economic profit
    742       654       13  
 
                       
Earnings per share
    21.3p       18.6p       14  
Dividend per share
    7.05p       6.35p       11  
Post-tax return on average shareholders’ funds
    18 %     17 %        

“Barclays delivered a good first half performance, demonstrating that our strategy to transform the bank is on track and gathering momentum. We have seen good revenue growth, tight cost discipline and prudent risk management. At the same time we are continuing to fund investment for the future.”

Matthew W. Barrett, Group Chief Executive

Financial Summary

  Operating income increased 5% to £5,993m (2002: £5,734m).
 
  Operating expenses1 rose 4% or £120m to £3,166m (2002: £3,046m), with the majority (£109m) of the increase attributable to the move to a pensions charge (£73m) from a pensions credit (£36m) in the first half of 2002.
 
  The cost:income ratio was maintained at 53% (2002: 53%).
 
  Provisions fell 9% to £652m (2002: £713m). Provisions, excluding the impact of South American Corporate Banking rose 6% to £643m (2002: £609m).
 
  Operating profit1, rose 11% to £2,188m (2002: £1,972m).
 
  Profit before tax rose 12% to £1,963m (2002: £1,755m).
 
  Post-tax return on average shareholders’ funds was 18% (2002: 17%).
 
  Earnings per share rose 14% to 21.3p (2002: 18.6p). The interim dividend per share increased by 11% to 7.05p (2002: 6.35p).
 
  In the first half of 2003, Barclays repurchased shares to the value of £119m and distributed £787m through the final dividend for 2002.
 
  Equity shareholders’ funds were £16.1bn at 30th June 2003 (31st December 2002: £15.2bn). The tier 1 capital ratio strengthened to 8.4% (31st December 2002: 8.2%). The average economic capital (excluding goodwill) to support the Group’s ongoing business requirements was approximately £10.7bn (31st December 2002: £10.3bn).

1   Based on the consolidated profit and loss account, as defined for statutory purposes and shown on page 13, adjusted for the costs directly associated with the integration of Woolwich plc, goodwill amortisation and the restructuring charge. Additionally operating profit includes the profit/(loss) from joint ventures and associated undertakings prior to the amortisation of related goodwill. A profit and loss account presentation reflecting these adjustments is on page 15.

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BARCLAYS PLC — SUMMARY

Business Performance Summary1

  Personal Financial Services increased operating profit 12% to £534m (2002: £475m). Income was up 6% at £1,524m (2002: £1,436m). Costs rose 5% to £829m (2002: £789m). The cost:income ratio improved to 54% (2002: 55%). Provisions were down 6% at £163m (2002: £173m). Stronger volumes and active margin management helped drive improvements in income. This was broadly based with revenue growth evident across the major business activities: general insurance up 21%; consumer finance up 14%; mortgages up 12%; and, current account and savings up 5%. In mortgages, margins improved relative to the first half of 2002. The share of net new lendings in the UK was 3% (2002: 11%). The number of Openplan customers in the UK grew to 2.4 million. Barclays branded savings maintained a leading market position in new business generation.
 
  Barclays Private Clients operating profit, for the ongoing business, decreased 28% to £177m (2002: £246m), with activity impacted by significantly lower equity markets and by lower interest rates than in the first half of 2002. Comparisons year-on-year are impacted by several transactions that affected the structure of the business. Fees and commissions income fell 26%. Costs fell 11% to £430m (2002: £484m). The performance in Spain continued to be strong with income growth of 27% and a 129% increase in Openplan mortgage and deposit balances. The contribution from the closed life assurance activities, reported separately within Barclays Private Clients, was a loss of £46m (2002: loss £26m).
 
  Barclaycard increased operating profit 22% to £381m (2002: £312m) with strong business volumes driving income growth of 17% to £878m (2002: £751m). Costs rose 14% to £292m (2002: £256m) reflecting business growth. The cost:income ratio improved to 33% (2002: 34%). Provisions increased 13% to £205m (2002: £181m) in line with growth in the portfolio. Average UK extended credit balances grew 16% to £7.2bn (2002: £6.2bn). Barclaycard International made a profit of £1m (2002: loss £15m) on income growth of 45% and average extended credit balances which were 41% higher. In the first half of 2003, 651,000 customers (2002: 540,000) were recruited. Monument (formerly Providian UK), acquired in April 2002, has been integrated into Barclaycard.
 
  Business Banking increased operating profit 5% to £674m (2002: £643m) reflecting volume growth and the benefits of tight cost management. Income grew 5% to £1,287m (2002: £1,224m), notwithstanding the impact of the implementation of the Competition Commission Inquiry transitional pricing remedy. Costs grew 1%, to £504m (2002: £498m). The cost:income ratio improved to 39% (2002: 41%). Provisions rose 38% to £110m (2002: £80m), the increase being substantially attributable to provisions in respect of a small number of larger companies, with no particular industry concentration. The quality of the portfolio by risk grade remained stable. Average lending balances increased 11% to £46.1bn and average deposit balances increased 4% to £45.3bn.
 
  Barclays Africa operating profit rose 31% to £63m (2002: £48m). The acquisition of BNPI Mauritius, completed in November 2002, made a positive contribution.

1   The Business Performance Summary is based on statutory definitions but with costs adjusted for those directly associated with the integration into the Barclays Group of Woolwich plc, goodwill amortisation and the restructuring charge. Additionally, operating profit includes the profit/(loss) from joint ventures and associated undertakings prior to amortisation of related goodwill. Further business analysis on this basis appears on pages 32-44.

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BARCLAYS PLC — SUMMARY

Business Performance Summary (continued)

  Barclays Capital operating profit increased 14% to £420m (2002: £370m). Operating income grew 7% to a record £1,308m (2002: £1,224m). Market risk was maintained at a level similar to the prior period, with an average Daily Value at Risk (DVaR) of £23m (2002: £22m). Costs rose 8% as revenue related costs increased consequent on strong performance. Provisions declined 14% reflecting improvements in the credit environment, particularly in the US. Barclays Capital improved market share, progressing to 4th in the global all debt league table with over $100bn of debt issued for clients in the first half of 2003.
 
  Barclays Global Investors operating profit increased 52% to £91m (2002: £60m). Income increased 8% to £311m (2002: £289m) reflecting asset growth, investment performance and higher margin product sales. Costs were down 4% at £220m (2002: £229m). Total assets in the Global iShares (Exchange Traded Funds) business grew 27% to £28bn (31st December 2002: £22bn). Total assets under management were £543bn (31st December 2002: £462bn) inclusive of £34bn of new funds acquired during the first half of the year.

Progress against goals

  Barclays continued to meet its primary goal, of top quartile total shareholder return relative to its peer group, for the three and a half years ended 30th June 2003.
 
  Cumulative economic profit for the three and a half years ended 30th June 2003 was £4.6bn relative to the goal of £5.1bn. The cumulative goal for the period 2000 to 2003 inclusive is £6.1bn.
 
  Cumulative annual cost savings for the three and a half years ended 30th June 2003 were £1,070m and have exceeded the £1bn targeted cost savings set for the end of 2003.
 
  For the half-year ended 30th June 2003, ongoing Woolwich integration synergies of £159m were achieved relative to a target of £330m for 2003. Barclays remains on track to achieve the target synergies of £400m per annum by the end of 2004.

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BARCLAYS PLC

FINANCIAL HIGHLIGHTS (UNAUDITED)

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
RESULTS 1   £m   £m   £m

 
 
 
Net interest income
    3,236       3,072       3,133  
Non-interest income
    2,757       2,521       2,601  
Operating income
    5,993       5,593       5,734  
Operating expenses
    (3,166 )     (3,057 )     (3,046 )
Provisions for bad and doubtful debts
    (652 )     (771 )     (713 )
Provisions for contingent liabilities and commitments
          (2 )     1  
Profit/(loss) from joint ventures and associated undertakings
    13       (6 )     (4 )
Operating profit
    2,188       1,757       1,972  
Restructuring charge
    (74 )     (132 )     (55 )
Woolwich integration costs
    (22 )     (48 )     (32 )
Goodwill amortisation
    (128 )     (124 )     (130 )
Exceptional items
    (1 )     (3 )      
Profit before tax
    1,963       1,450       1,755  
Profit attributable to shareholders
    1,383       993       1,237  
Economic profit
    742       583       654  
BALANCE SHEET
                       
Shareholders’ funds
    16,064       15,205       15,091  
Loan capital
    12,553       11,537       10,985  
Total capital resources
    28,810       26,898       26,200  
Total assets
    446,731       403,066       389,708  
Weighted risk assets
    181,414       172,748       165,168  
PER ORDINARY SHARE
    p       p       p  
Earnings (on a statutory basis)
    21.3       15.1       18.6  
Earnings (on an operating profit basis) 1
    24.3       18.9       21.4  
Dividend
    7.05       12.00       6.35  
Net asset value
    245.4       231.2       227.5  
PERFORMANCE RATIOS
    %       %       %  
Post-tax return on average shareholders’ funds (on a statutory basis)
    17.6       13.0       16.5  
Post-tax return on average shareholders’ funds (on an operating profit basis) 1
    20.0       16.1       18.9  
CAPITAL RATIOS
    %       %       %  
Tier 1 ratio
    8.4       8.2       7.9  
Risk asset ratio
    13.2       12.8       12.9  
GROUP YIELDS, SPREADS & MARGINS
    %       %       %  
Gross yield
    5.00       5.22       5.48  
Interest spread
    2.37       2.32       2.52  
Interest margin
    2.66       2.66       2.84  
ECONOMIC DATA
                       
Period end — US$/£
    1.65       1.61       1.52  
Average — US$/£
    1.61       1.50       1.44  
Period end — ¤/£
    1.44       1.54       1.55  
Average — ¤/£
    1.46       1.59       1.61  
FTSE 100 period end
    4,031       3,940       4,656  
Average FTSE 100 in period
    3,844       4,085       5,126  

1   Based on the Further Analysis of the Profit and Loss account as set out on page 15.

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BARCLAYS PLC

HALF-YEAR REVIEW

The environment in 2002 was tough for financial services companies globally. At the start of 2003, there were no clear indications that the geopolitical or macroeconomic climate would become materially easier. However, there has been some progress in several areas; the war with Iraq has been largely resolved and fears of a double dip recession in the US have abated. On the other hand economic growth prospects across Europe remain subdued and, if anything, have deteriorated somewhat.

Against this backdrop, the UK economy has remained relatively robust, with GDP growth forecast to be just under 2% for this year. Notwithstanding moderating house price inflation, customer confidence remains high as a result of historically low levels of interest rates and unemployment.

Overall, whilst the remainder of 2003 still has its uncertainties, the outlook is generally more stable than at the start of the year.

Barclays approach in 2003 is unchanged from 2002: the pursuit of income growth; tight cost management; a prudent approach to risk management; a focus on generating profitable business; and a relentless drive to transform our businesses.

We continue to make progress in executing our strategic agenda and have been rewarded with good momentum in financial performance across most of our businesses.

Profit before tax increased by 12% to £1,963m (2002: £1,755m). Post-tax earnings per share rose 14% to 21.3p (2002: 18.6p). We have increased the interim dividend by 11% to 7.05p (2002: 6.35p).

Our economic profit1 performance during the first half was sufficient to ensure that we continued to achieve our primary goal, which is to produce top quartile total shareholder return. Economic profit for the half-year was 13% higher at £742m (2002: £654m). On a cumulative basis, economic profit for the three and a half-year period to 30th June 2003 was £4.6bn — the strongest in Barclays history — although our economic goal for 2000-2003 inclusive required a cumulative £5.1bn at this stage.

In the first half of 2003, income increased by 5% to £5,993m (2002: £5,734m). Costs2 for the first half were £3,166m, an increase of 4%. The increase included the impact of the half-on-half move to a pensions charge of £73m from a pensions credit of £36m in the equivalent period in 2002, which alone accounted for over 3% of the rise in costs.

Provisions fell by 9% to £652m (2002: £713m). Excluding the impact of South American Corporate Banking half-on-half, provisions rose 6%, well below loan growth of 9%.

There are three main themes driving our financial performance: income growth and the associated risk appetite; productivity improvements; and the execution of strategic priorities.

Income growth of 5% was well diversified across the portfolio and was achieved without increasing risk appetite. Net revenue, comprising operating income less provisions, increased 6%.

1   Economic profit is defined in note 2 on page 9.
 
2   Based on the Further Analysis of the Profit and Loss account set out on page 15.

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BARCLAYS PLC

HALF-YEAR REVIEW

At a business level, we have delivered improved income growth in Personal Financial Services, up 6% at £1,524m (2002: £1,436m). This largely reflects the early benefits of increased volumes acquired during 2002. Income increased in general insurance and consumer finance, rising by 21% and 14% respectively, more than offsetting the decline in income from the IFA operation which remained subdued given poor stockmarket conditions. Mortgage income rose 12%. Openplan continued to be a powerful tool in attracting new business and strengthening relationships with existing customers.

Business Banking is experiencing the first year of impact of the Competition Commission Inquiry transitional pricing remedy. Business Banking responded proactively by consulting with the relevant customers and, based on the insights gained, offered them a choice of either interest on current account or a discounted money transmission package. During the first half of the year, we have recruited new customers and transacted more business with existing customers. Income in Business Banking rose 5%.

Our businesses which target global or regional markets, as well as the home UK market, did well. Barclaycard income growth was 17%. This was the seventh consecutive half-year of record income. An important feature of this has been the rapid development of Barclaycard International and we will continue to extend the Barclaycard brand and technologies into new geographies.

Barclays Capital had a record half-year; income rose 7% to £1,308m and operating profit grew 14% to £420m. Barclays Capital market share in core markets also grew as clients continued to respond positively to its integrated risk management and financing business model. Income growth at Barclays Capital was achieved with little change in market risk; average DVaR was £23m, broadly stable relative to 2002. Investment continued, focused on origination and distribution capabilities in the US and continental Europe. Barclays Capital remains one of the international growth engines for Barclays.

In Barclays Private Clients, business performance continued to reflect volatile equity markets, falling interest rates and the on-going challenge of managing the closed life assurance activities. Despite the difficult conditions, wealth management presents attractive opportunities and remains a key strategic priority for us. The continued reshaping of the business, headed by a new leadership team, will position us to tap into the substantial wealth management profit pools and to take advantage of the market turnaround when it occurs. We continued to invest in the business.

Barclays Global Investors income grew 8% (or 19% in dollar terms). Its excellent investment performance record in all asset classes over the short, medium and long term, combined with systematic risk control, is a winning formula.

Barclays Africa has continued to reshape its business around serving its customers in a distinctive way and has been rewarded with a 31% increase in operating profit helped by income growth of 18%. This has been achieved when often both the economic and political environments were difficult.

As we have grown income, we have maintained our focus on improving productivity. We set a goal at the end of 1999 to deliver £1bn of annual run-rate cost savings within four years. We have exceeded this goal within three and a half years, with £1,070m of savings achieved. The cost reduction initiative was not a one-off exercise, but very much part of our transformation programme. We know there are more gains to be captured through on-going productivity management; this continues to be an important agenda item for our business leaders. Each of our businesses is committed to achieving, and then at least maintaining, cost:income ratios in the top quartile of their peer group.

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BARCLAYS PLC

HALF-YEAR REVIEW

Four businesses, Barclaycard, Business Banking, Barclays Africa and Barclays Capital, had top quartile cost:income performances by the end of 2002. Barclays Global Investors achieved top quartile performance for the first time during the first half of 2003. Personal Financial Services is committed to closing the gap between its performance (54%) and top quartile (51%). Barclays Private Clients remains challenged in achieving a top quartile ratio, largely a function of a fall in income rather than productivity.

Overall, we achieved a positive margin of income growth over cost growth of 1% (or 4% if the impact of the move from a pension credit in 2002 to a pension charge in 2003 is excluded). The Group cost:income ratio was maintained at 53%.

Our strategic priorities — remain unchanged and focus on those markets where we can most profitably implement our sources of competitive advantage: UK banking; businesses where we can benefit from global or regional economies of scale (such as cards, investment banking and institutional money management); retail and corporate banking in Europe; and wealth management in the UK and Europe. We also continue to work hard on improving the functional expertise, infrastructure and management disciplines that contribute to delivering good execution.

In addition to the opportunities for growth within each line of business, we believe that there are incremental value opportunities available to the Group by exploiting synergies between different parts of the portfolio. A good example is the synergy potential between Barclays Capital and Barclays Private Clients, where the sharing of product understanding, distribution capability and intellectual capital is already showing real benefits. We are also achieving benefits from working together across our core UK businesses — Personal Financial Services, Business Banking, Barclaycard UK, and UK Premier Banking in Barclays Private Clients.

The corporate development agenda is also an important element in delivering our goals. We completed in July our purchase of Banco Zaragozano in Spain, which we see as an important part of extending our retail and commercial banking activities in Western Europe. In January, we purchased Charles Schwab Europe (now part of Barclays Private Clients) and in May 2003 we bought Clydesdale Financial Services, a point of sale credit provider (now part of Barclaycard). Monument (formerly Providian UK) which was acquired in April 2002, has been integrated into Barclaycard. We regard these acquisitions as attractive ways to accelerate the implementation of our business strategies.

Barclays has delivered a good set of results across its portfolio in the first half of 2003, and demonstrated the benefits of a diverse franchise with most of the businesses firing on all cylinders. Our transformation is giving us the ability to seize growth opportunities and to adjust rapidly to changing conditions. We are confident about our momentum and our ability to sustain it, tempered somewhat by the remaining uncertainties in the environment as well as the traditionally slower second half.

We remain committed to building a portfolio of domestic and international businesses that will deliver long-term sustainable shareholder value.

   
Sir Peter Middleton
Chairman
Executive
Matthew W. Barrett
    Group Chief

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BARCLAYS PLC

KEY FACTS (UNAUDITED)

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
Number of UK branches
    2,077       2,080       2,084  
Number of overseas branches
    499       499       550  
Number of UK ATMs
    3,900       3,900       3,900  
Employees worldwide
    73,600       74,700       78,400  
Total customers registered for online banking
    4.2m       3.9m       3.5m  
UK OPENPLAN
                       
Number of customers with Openplan from Woolwich
    1.3m       1.2m       1.1m  
Number of customers with Openplan from Barclays
    1.1m       0.8m       0.3m  
Total UK Openplan savings balances
  £20.6bn   £18.5bn   £13.2bn
Total UK Openplan mortgage balances
  £26.2bn   £21.2bn   £16.0bn
PERSONAL FINANCIAL SERVICES
                       
Number of UK current accounts
    10.6m       10.5m       10.3m  
Number of UK savings accounts
    10.7m       10.2m       9.5m  
Total UK mortgage balances
  £59.8bn   £58.7bn   £55.7bn
BARCLAYS PRIVATE CLIENTS
                       
Total customer funds
  £89bn   £85bn   £91bn
Number of Iberian Openplan customers
    26,000       20,000       12,000  
Average stockbroking deal volumes per day (excluding Charles Schwab Europe)
    5,500       6,200       6,400  
BARCLAYCARD
                       
Number of Barclaycard UK customers
    10.1m       9.7m       9.3m  
Number of customers registered for online account services
    1.3m       1.1m       0.9m  
Number of retailer relationships
    88,000       85,000       85,000  
Number of retailer transactions processed
  0.7bn   0.7bn   0.7bn
Number of Barclaycards in issue overseas
    1.32m       1.28m       1.24m  
BUSINESS BANKING
                       
Number of Business Banking customers
    728,000       727,000       731,000  
Number of current accounts
    733,000       731,000       738,000  
Number of Business Premium deposit accounts
    238,000       238,000       242,000  
Customers registered for online banking/BusinessMaster
    258,000       288,000       273,000  
BARCLAYS AFRICA
                       
Number of customers accounts
    1.4m       1.4m       1.4m  
BARCLAYS GLOBAL INVESTORS
                       
Total assets under management
  £543bn   £462bn   £500bn
Number of institutional clients
    2,400       2,300       2,100  
                                 
    Half-year ended
   
BARCLAYS CAPITAL   30.06.03   30.06.02
   
 
    League       League    
    table   issuance   table   issuance
    position   value   position   value

 
 
 
 
Global all debt
  4th   $103.0bn   6th   $77.7bn
European all debt
  3rd   $68.2bn   2nd   $56.5bn
All international bonds (all currencies)
  5th   $60.6bn   10th   $43.7bn
All international bonds (Euros)
  6th   30.8bn   8th   24.0bn
Sterling bonds
  1st   £5.8bn   1st   £8.1bn
US investment grade corporate bonds
  9th   $4.7bn   12th   $2.1bn

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Table of Contents

BARCLAYS PLC

GROUP PERFORMANCE MANAGEMENT

Value Based Management

Barclays is focused on delivering superior value to its shareholders. To achieve this, we have adopted the principles of Value Based Management (VBM) to develop strategy, allocate resources and manage performance.

In applying VBM principles, Barclays has developed a disciplined, fact-based approach to strategy development and business planning, which aims to build sustainable competitive advantage. Individual businesses generate alternative business strategies to facilitate the selection of the most appropriate value-maximising option. Our aim is to achieve profitable growth in all our businesses.

In order to set a benchmark for top quartile value creation, we set performance goals designed to stretch the thinking and ambition of our businesses. These goals act as inputs into our strategy development process that in turn generates business performance commitments.

Performance Goals

At the end of 1999, Barclays set a series of four year performance goals for the period 2000 to 2003 inclusive. The primary goal is to achieve and sustain top quartile total shareholder return (TSR) relative to a peer group1 of financial services companies (reviewed annually). TSR is defined as the value created for shareholders through share price appreciation, plus re-invested dividend payments.

In addition, a set of secondary four year goals were established to frame the performance required to meet the primary goal.

The first supporting goal was to double the absolute value of an investment of a hypothetical £100 in Barclays over the four year period from the end of 1999. At the time of setting the goals, analysis of financial services companies who had delivered top TSR performance indicated that this level of value creation would be required for Barclays to be in the top quartile of the peer group.

The second supporting goal was to double economic profit2 over the period. At the time of setting the goals, we believed that this level of economic profit generation would be required to deliver top quartile TSR performance. This goal requires the delivery of £6.1bn of cumulative economic profit for the period 2000 to 2003 inclusive.

The third supporting goal was specifically focused on improving cost management. This goal was to reduce the annual run rate of Group costs by £1bn over the four year period to the end of 2003 thereby absorbing the impact of inflation and volume related growth during the period. Our belief is that to achieve our shareholder value aspirations we must deliver world-class productivity performance.

1   Peer group for 2003: Abbey National, ABN Amro, BBVA, BNP Paribas, Citigroup, Deutsche Bank, HBOS, HSBC, Lloyds TSB, Royal Bank of Scotland and Standard Chartered. The peer group is unchanged from 2002.
 
2   Economic profit is defined as profit after tax and minority interests plus certain gains (and losses) reported within the statement of total recognised gains and losses where they arise from the Group’s business activities and are in respect of transactions with third parties, less a charge for the cost of average shareholders’ funds (which includes purchased goodwill). The cost of average shareholders’ funds is calculated using the capital asset pricing model. The cost of equity comprises primarily three components: the equity risk premium; the market beta; and the risk free rate. The Group’s cost of average shareholders’ funds for 2003 is unchanged from 2002 at 9.5%.

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Table of Contents

BARCLAYS PLC

GROUP PERFORMANCE MANAGEMENT

Performance relative to goals

At the end of June 2003, Barclays had met its primary goal of top quartile TSR performance relative to its peer group and also delivered the cost goal ahead of schedule. However, Barclays is behind the cumulative economic profit goal and is significantly behind the absolute value goal as a result of the fall in the stock markets during the period.

Total Shareholder Return

For the three and a half years from 31st December 1999 to 30th June 2003, Barclays was positioned third within its peer group, thereby achieving its primary top quartile TSR performance goal.

Absolute Value

In order to be on track to meet this goal, the hypothetical £100 investment should have been worth £183 on 30th June 2003. The hypothetical £100 investment would actually have been worth £117.

This performance has been achieved in an environment of widespread declines in stock market values. A corresponding hypothetical investment in a basket of shares made up of the Barclays peer group would have been worth £104 on 30th June 2003, while an investment in the FTSE 100 Index would have been worth £64.

Economic Profit

This goal required the generation of £5.1bn of cumulative economic profit by 30th June 2003, as the contribution of the first three and a half years in the four year (2000-2003 inclusive) cumulative goal of £6.1bn. Economic profit for the first half of 2003 was £0.7bn, which combined with the cumulative £3.9bn generated between 2000 and 2002 inclusive, delivered £4.6bn of cumulative economic profit at 30th June 2003.

The breakdown of economic profit performance is shown below:

                 
    Half-year ended
   
    30.06.03   30.06.02
    £m   £m
   
 
Profit after tax and minority interests (excluding goodwill amortisation)
    1,508       1,374  
Average shareholders’ funds1
    16,566       15,682  
Post-tax cost of equity
    9.5 %     9.5 %
Cost of average shareholders’ funds2
    (766 )     (720 )
 
   
     
 
Economic profit
    742       654  
 
   
     
 

1   The difference between the average shareholders’ funds (excluding minority interests) of £15,703m and that reported above represents cumulative goodwill amortisation charged and goodwill previously written off to reserves.
 
2   The cost includes a charge for purchased goodwill of £201m (2002: £199m). A post-tax cost of equity of 8.5% has been used for goodwill associated with the acquisition of Woolwich plc.

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Table of Contents

BARCLAYS PLC

GROUP PERFORMANCE MANAGEMENT

Economic Profit (continued)

The table below shows the economic profit generated by each business area. Further information on the economic capital methodology and the allocation of economic capital by business can be found on pages 46 and 47.

                   
      Economic profit
     
      Half-year ended
     
      30.06.03   30.06.02
      £m   £m
     
 
Personal Financial Services
    246       200  
Barclays Private Clients — ongoing business
    96       145  
Barclays Private Clients — closed life assurance activities
    (46 )     (34 )
Barclaycard
    174       143  
Business Banking
    315       293  
Barclays Africa
    19       10  
Barclays Capital
    167       143  
Barclays Global Investors
    52       28  
Other operations1
    (14 )     (54 )
Head office functions
    (31 )     5  
Goodwill2
    (201 )     (199 )
Cost of variance to average shareholders’ funds
    (35 )     (26 )
 
   
     
 
Economic profit
    742       654  
 
   
     
 

Cost goal

Between 2000 and 2002 inclusive, £910m of savings were achieved. In the first half of 2003, a further £160m of savings were achieved, creating a cumulative total of £1,070m. Therefore with three and a half years of the four year period elapsed, the goal had been achieved ahead of schedule.

We continue to benchmark each of our businesses against the appropriate peer group in financial services to establish top quartile efficiency ratio targets.

Barclays cost:income ratio was maintained at 53% (2002: 53%).

1   Includes Transition Businesses, see page 50.
 
2   Cost of equity charge on purchased goodwill.

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Table of Contents

BARCLAYS PLC

SUMMARY OF RESULTS (UNAUDITED)

PROFIT BEFORE TAX

                           
      Half-year ended
     
      30.06.03   31.12.02   30.06.02
      £m   £m   £m
     
 
 
Personal Financial Services
    534       508       475  
Barclays Private Clients
                       
 
— ongoing business
    177       165       246  
 
— closed life assurance activities
    (46 )     (61 )     (26 )
Barclaycard
    381       312       312  
Business Banking
    674       625       643  
Barclays Africa
    63       57       48  
Barclays Capital
    420       223       370  
Barclays Global Investors
    91       50       60  
Other operations1
    (46 )     (52 )     (117 )
Head office functions
    (60 )     (70 )     (39 )
 
   
     
     
 
Operating profit
    2,188       1,757       1,972  
Restructuring charge
    (74 )     (132 )     (55 )
Woolwich integration costs
    (22 )     (48 )     (32 )
Goodwill amortisation
    (128 )     (124 )     (130 )
Exceptional items
    (1 )     (3 )      
 
   
     
     
 
 
    1,963       1,450       1,755  
 
   
     
     
 

TOTAL ASSETS AND WEIGHTED RISK ASSETS

                                                   
      Total assets   Weighted risk assets
     
 
      30.06.03   31.12.02   30.06.02   30.06.03   31.12.02   30.06.02
      £m   £m   £m   £m   £m   £m
     
 
 
 
 
 
Personal Financial Services
    73,584       71,871       67,877       41,879       41,100       38,673  
Barclays Private Clients
                                               
 
— ongoing business
    15,392       13,087       13,859       12,668       11,713       9,856  
 
— closed life assurance activities
    862       929       950                    
Barclaycard
    11,412       10,669       10,278       11,464       10,647       10,009  
Business Banking
    51,182       47,315       44,509       53,640       50,449       47,159  
Barclays Africa
    2,776       2,632       2,366       1,980       1,892       1,672  
Barclays Capital
    274,566       236,472       230,511       58,067       53,496       53,974  
Barclays Global Investors
    607       494       389       1,083       666       636  
Other operations1 and Head office functions
    4,841       8,379       7,035       633       2,785       3,189  
Goodwill
    3,867       3,934       4,055                    
Retail life-fund assets
    7,642       7,284       7,879                    
 
   
     
     
     
     
     
 
 
    446,731       403,066       389,708       181,414       172,748       165,168  
 
   
     
     
     
     
     
 

1   Includes Transition Businesses, see page 50.

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BARCLAYS PLC

CONSOLIDATED PROFIT AND LOSS ACCOUNT (UNAUDITED)

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Interest receivable
    6,093       6,007       6,037  
Interest payable
    (2,857 )     (2,935 )     (2,904 )
 
   
     
     
 
Net interest income
    3,236       3,072       3,133  
Net fees and commissions receivable
    2,030       1,961       1,964  
Dealing profits
    530       320       513  
Other operating income
    197       240       124  
 
   
     
     
 
Total non-interest income
    2,757       2,521       2,601  
 
   
     
     
 
Operating income
    5,993       5,593       5,734  
Administration expenses — staff costs
    (2,026 )     (1,877 )     (1,878 )
Administration expenses — other
    (1,092 )     (1,213 )     (1,099 )
Depreciation and amortisation
    (269 )     (271 )     (286 )
 
   
     
     
 
Operating expenses
    (3,387 )     (3,361 )     (3,263 )
 
   
     
     
 
Operating profit before provisions
    2,606       2,232       2,471  
Provisions for bad and doubtful debts
    (652 )     (771 )     (713 )
Provisions for contingent liabilities and commitments
          (2 )     1  
 
   
     
     
 
Operating profit
    1,954       1,459       1,759  
Profit/(loss) from joint ventures and associated undertakings
    10       (6 )     (4 )
Exceptional items
    (1 )     (3 )      
 
   
     
     
 
Profit on ordinary activities before tax
    1,963       1,450       1,755  
Tax on profit on ordinary activities
    (567 )     (446 )     (509 )
 
   
     
     
 
Profit on ordinary activities after tax
    1,396       1,004       1,246  
Minority interests — equity and non-equity
    (13 )     (11 )     (9 )
 
   
     
     
 
Profit for the financial period attributable to the members of Barclays PLC
    1,383       993       1,237  
Dividends
    (457 )     (787 )     (419 )
 
   
     
     
 
Profit retained for the financial period
    926       206       818  
 
   
     
     
 
Earnings per ordinary share
    21.3 p     15.1 p     18.6 p
Dividend per ordinary share
                       
Interim
    7.05 p           6.35 p
Final
          12.00 p      

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BARCLAYS PLC

CONSOLIDATED BALANCE SHEET (UNAUDITED)

                           
      30.06.03   31.12.02   30.06.02
  £m   £m   £m
 
 
 
Assets:
                       
Cash and balances at central banks
    1,717       2,032       1,414  
Items in course of collection from other banks
    3,155       2,335       3,077  
Treasury bills and other eligible bills
    7,842       7,645       8,768  
Loans and advances to banks — banking
    14,937       15,369       16,889  
 
— trading
    52,534       42,805       40,951  
 
    67,471       58,174       57,840  
Loans and advances to customers — banking
    164,912       157,222       151,815  
 
— trading
    59,447       45,176       47,211  
 
    224,359       202,398       199,026  
Debt securities
    100,122       94,229       80,744  
Equity shares
    5,164       3,133       4,661  
Interests in joint ventures and associated undertakings
    454       455       89  
Intangible fixed assets — goodwill
    3,867       3,934       4,055  
Tangible fixed assets
    1,572       1,626       1,831  
Other assets
    23,366       19,821       20,324  
 
   
     
     
 
 
    439,089       395,782       381,829  
Retail life-fund assets attributable to policyholders
    7,642       7,284       7,879  
 
   
     
     
 
Total assets
    446,731       403,066       389,708  
 
   
     
     
 
Liabilities:
                       
Deposits by banks — banking
    51,357       48,751       39,052  
 
— trading
    41,844       38,683       42,133  
 
    93,201       87,434       81,185  
Customer accounts — banking
    153,893       144,078       143,388  
 
— trading
    44,223       27,420       30,146  
 
    198,116       171,498       173,534  
Debt securities in issue
    48,431       45,885       46,899  
Items in course of collection due to other banks
    1,662       1,416       1,396  
Other liabilities
    68,869       62,651       52,615  
Undated loan capital — convertible to preference shares
          310       328  
Undated loan capital — non-convertible
    6,570       6,368       5,454  
Dated loan capital — convertible to preference shares
    11       11        
Dated loan capital — non-convertible
    5,972       4,848       5,203  
 
   
     
     
 
 
    422,832       380,421       366,614  
 
   
     
     
 
Minority interests and shareholders’ funds:
                       
Minority interests — equity and non-equity
    193       156       124  
Called up share capital
    1,638       1,645       1,661  
Reserves
    14,426       13,560       13,430  
Shareholders’ funds: equity
    16,064       15,205       15,091  
 
   
     
     
 
 
    16,257       15,361       15,215  
 
   
     
     
 
 
    439,089       395,782       381,829  
Retail life-fund liabilities attributable to policyholders
    7,642       7,284       7,879  
 
   
     
     
 
Total liabilities and shareholders’ funds
    446,731       403,066       389,708  
 
   
     
     
 

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Table of Contents

BARCLAYS PLC

FURTHER ANALYSIS OF PROFIT AND LOSS ACCOUNT (UNAUDITED)

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Interest receivable
    6,093       6,007       6,037  
Interest payable
    (2,857 )     (2,935 )     (2,904 )
 
   
     
     
 
Net interest income
    3,236       3,072       3,133  
Net fees and commissions receivable
    2,030       1,961       1,964  
Dealing profits
    530       320       513  
Other operating income
    197       240       124  
 
   
     
     
 
Total non-interest income
    2,757       2,521       2,601  
 
   
     
     
 
Operating income
    5,993       5,593       5,734  
Administration expenses — staff costs
    (1,960 )     (1,790 )     (1,839 )
Administration expenses — other
    (1,062 )     (1,120 )     (1,051 )
Depreciation
    (144 )     (147 )     (156 )
 
   
     
     
 
Operating expenses
    (3,166 )     (3,057 )     (3,046 )
 
   
     
     
 
 
    2,827       2,536       2,688  
Provisions for bad and doubtful debts
    (652 )     (771 )     (713 )
Provisions for contingent liabilities and commitments
          (2 )     1  
Profit/(loss) from joint ventures and associated undertakings
    13       (6 )     (4 )
 
   
     
     
 
Operating profit
    2,188       1,757       1,972  
Restructuring charge
    (74 )     (132 )     (55 )
Woolwich Integration costs
    (22 )     (48 )     (32 )
Goodwill amortisation
    (128 )     (124 )     (130 )
Exceptional items
    (1 )     (3 )      
 
   
     
     
 
Profit on ordinary activities before tax
    1,963       1,450       1,755  
 
   
     
     
 
Earnings per ordinary share before restructuring charge, Woolwich integration costs, goodwill amortisation and exceptional items
    24.3 p     18.9 p     21.4 p
Post-tax return on average shareholders’ funds (on a consistent basis with earnings per share above)
    20.0 %     16.1 %     18.9 %

The above results are based on the consolidated profit and loss account shown on page 13 and show operating profit before charging the restructuring charge, costs directly associated with the integration of Woolwich plc, goodwill amortisation and exceptional items. The above presentation also includes the profit/(loss) from joint ventures and associated undertakings (prior to the amortisation of related goodwill) in the calculation of operating profit. Barclays believes that identifying operating profit on this basis assists in the understanding of profit trends in the results. In previous reporting periods, operating profit was additionally adjusted to remove the impact of Woolwich fair value adjustments primarily on net interest income. The presentation above no longer makes the adjustment to operating profit and comparative amounts have been restated accordingly.

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BARCLAYS PLC

FINANCIAL REVIEW

Results by nature of income and expense

                         
  Half-year ended
   
    30.06.03   31.12.02   30.06.02
Net interest income   £m   £m   £m
 
 
 
Interest receivable
    6,093       6,007       6,037  
Interest payable
    (2,857 )     (2,935 )     (2,904 )
 
   
     
     
 
 
    3,236       3,072       3,133  
 
   
     
     
 

Group net interest income increased by 3% to £3,236m, reflecting growth in balances, which more than offset an 18 basis point fall versus the first half of 2002 in the Group interest margin, to 2.66%. The margin versus the second half of 2002 was stable.

The Group interest margin of 2.66% (2002: 2.84%) includes 0.50% (2002: 0.53%) arising from the benefit of free funds. A component of the benefit of free funds is the hedge against short term interest rate movements. The contribution of the hedge remained broadly constant at 0.21%.

The 18 basis points fall in the Group interest margin was principally attributable to a 33 basis point fall in the international interest margin. The reduction was mainly as a result of managing down the higher yielding Transition Businesses and the general fall in global interest rates. The proportion of international average interest earning assets increased.

The domestic net interest margin remained flat, reflecting active management of margins across the UK businesses, particularly in the mortgage market.

Average interest earning assets increased by 11% to £244bn (2002: £220bn).

Domestic average interest earning assets increased by 6% to £158bn (2002: £149bn), predominantly driven by a £6bn increase in mortgage balances in Personal Financial Services.

International average interest earning assets increased by 21% to £86bn (2002: £71bn), reflecting an increase of £15bn in holdings of debt securities in Barclays Capital.

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BARCLAYS PLC

Yields, spreads and margins — banking business1

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
Gross yield 2
    %       %       %  
Group
    5.00       5.22       5.48  
Domestic
    5.75       5.86       6.09  
International
    3.64       3.93       4.20  
Interest spread 3
                       
Group
    2.37       2.32       2.52  
Domestic
    3.29       3.16       3.27  
International
    0.72       0.63       0.98  
Interest margin 4
                       
Group
    2.66       2.66       2.84  
Domestic
    3.67       3.56       3.66  
International
    0.80       0.80       1.13  
Average UK base rate
    3.80       4.00       4.00  

1   Domestic business is conducted primarily in the UK in Sterling. International business is conducted primarily in foreign currencies. In addition to the business carried out by overseas branches and subsidiaries, international business is transacted in the UK by Barclays Capital.
 
    The yields, spreads, and margins shown above exclude non-margin related items, including profits and losses on the repurchase of loan capital and the unwinding of the discount on vacant leasehold property provisions.
 
2   Gross yield is the interest rate earned on average interest earning assets.
 
3   Interest spread is the difference between the interest rate earned on average interest earning assets and the interest rate paid on average interest bearing liabilities.
 
4   Interest margin is net interest income as a percentage of average interest earning assets.

Average interest earning assets and liabilities — banking business

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
Average interest earning assets   £m   £m   £m
 
 
 
Group
    243,668       230,033       220,323  
Domestic
    157,565       154,717       148,903  
International
    86,103       75,316       71,420  
Average interest bearing liabilities
                       
Group
    216,707       203,357       196,059  
Domestic
    132,796       131,927       128,163  
International
    83,911       71,430       67,896  

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Net fees and commissions

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Fees and commissions receivable
    2,298       2,241       2,213  
Less: fees and commissions payable
    (268 )     (280 )     (249 )
 
   
     
     
 
 
    2,030       1,961       1,964  
 
   
     
     
 

Group net fees and commissions increased by £66m (3%) to £2,030m, reflecting increases in most businesses, partially offset by a reduction in Barclays Private Clients.

In Personal Financial Services, there was a reduction of 2% to £389m (2002: £397m) reflecting lower income from the independent financial advisor (IFA) business.

Net fees and commissions in Barclays Private Clients decreased 26% to £240m (2002: £325m) reflecting the impact of market conditions on sales of investment products, brokerage and fund management fees in private banking and the absence of the contribution of the Caribbean.

In Barclaycard, growth in the international business, UK account activity fees and higher merchant acquiring volumes accounted for the growth in net fees and commissions of 19% to £380m (2002: £320m).

In Business Banking, net fees and commissions increased by 8% to £455m (2002: £422m). Lending fees grew rapidly and reflected the growth in the balance sheet. Foreign exchange related commission grew due to increased business volumes. Money transmission income fell and was affected by the alternative offer to customers triggered by the Competition Commission Inquiry transitional pricing remedy. The migration to lower cost electronic payment methods continued. Business Banking fees and commissions included £71m (2002: £66m) in respect of foreign exchange income on customer transactions with Barclays Capital.

Net fees and commissions in Barclays Africa increased 20% to £65m due to stronger business activity in Kenya and the acquisition of BNPI Mauritius.

Barclays Capital net fees and commissions remained in line with the prior year at £244m (2002: £245m).

Barclays Global Investors net fees and commission increased by 8% to £306m, with the increase dampened by foreign exchange translation movements of £37m and lower average market levels. Strong net new asset growth, investment performance and higher margin product sales created growth in investment management fees.

Income from the sale of Legal & General products following the alliance in 2001 is included in net fees and commissions.

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Dealing profits

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Rates related business
    449       356       520  
Credit related business
    81       (36 )     (7 )
 
   
     
     
 
 
    530       320       513  
 
   
     
     
 

Almost all the Group’s dealing profits are generated in Barclays Capital.

Dealing profits grew 3% to £530m, with strong performances in the credit businesses, in particular corporate bonds. This was partially offset by lower contributions in the Rates businesses in particular from US interest rate derivatives.

Total foreign exchange income was £277m (2002: £251m) and consisted of revenues earned from both retail and wholesale activities. The foreign exchange income earned on customer transactions by Personal Financial Services, Barclays Private Clients, Barclaycard, Business Banking, Barclays Africa and Barclays Global Investors, both externally and with Barclays Capital, is reported in those business units, within fees and commissions.

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Other operating income

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Dividend income from equity shares
    3       4       3  
Profits on disposal of investment securities
    55       51       7  
Income from the long term assurance business
    (31 )     (20 )     (31 )
Property rentals
    9       9       11  
Income on insurance underwriting
    108       94       84  
Other income
    53       102       50  
 
   
     
     
 
 
    197       240       124  
 
   
     
     
 

Other operating income increased by £73m (59%) to £197m (2002: £124m).

Profits on disposal of investment securities primarily reflect realisations in the private equity business within Barclays Capital.

Virtually all of the Group’s long term assurance activity is based in the UK. This UK business, which closed to new business following the formation of the strategic alliance with Legal & General in 2001, was the main contributor to the loss of £31m for 2003 and the losses experienced in 2002. The contribution for 2003 included costs of redress for customer claims in respect of endowment policies and other actuarial basis changes, partially offset by the benefit of the limited stockmarket recovery during the first half of 2003.

Total costs of customer redress in respect of endowment policies were £50m (2002: £nil).

Income on insurance underwriting rose by £24m to £108m as a result of income from increased consumer lending activities and a favourable claims experience.

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Operating expenses

The Group manages core costs on the basis of three distinct categories: strategic investment, revenue related and business as usual. In addition, goodwill amortisation, restructuring costs and integration costs are reported separately.

Costs are allocated to individual categories based on the following definitions:

Strategic investment costs relate to the development costs of an investment project which has either or both of the following features:

  it generates or enables new revenue streams or definable growth in a revenue stream; or
 
  it generates or enables reduced costs.

Strategic investment costs exclude restructuring costs, integration costs and project operating costs.

Revenue related costs are those costs which are directly associated with a corresponding change in revenues or profit. An increase or decrease in revenues or profits will usually lead to an increase or decrease in these costs.

Business as usual costs are those costs not classified as strategic investment or revenue related. This category includes operating costs of live strategic projects, other project costs not classified as strategic and volume related costs which are not revenue related.

Restructuring costs are those charges associated with the ongoing reorganisation and restructuring of the Group’s operations as part of its cost reduction initiatives.

Integration costs are in respect of projects and initiatives associated with the acquisition of Woolwich plc and include expenditure to achieve cost savings and revenue synergies.

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Based on the definitions, the Group’s costs are summarised in the following table:

Operating expenses

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Business as usual expenses
    2,550       2,493       2,426  
Revenue related costs
    454       348       382  
Strategic investment costs
    145       193       188  
Acquisitions and disposals
    17       23       50  
 
   
     
     
 
Operating expenses
    3,166       3,057       3,046  
Restructuring charge
    74       132       55  
Goodwill amortisation
    125       124       130  
Woolwich Integration costs
    22       48       32  
 
   
     
     
 
 
    3,387       3,361       3,263  
 
   
     
     
 

Operating expenses, before restructuring charge, goodwill, amortisation and integration costs, increased 4% to £3,166m.

Business as usual costs rose by 5% (£124m) to £2,550m, with the majority of the increase, £109m, attributable to the year-on-year impact of the move to a pensions charge (£73m) from a pensions credit (£36m) in 2002.

Businesses as usual costs also reflected the consequences of continued investment in the core businesses of Personal Financial Services and Barclaycard. In Barclays Africa business as usual costs increased due to further development of the business. In Business Banking and Barclays Capital they were held broadly in line with the prior year. Business as usual costs in Barclays Private Clients and Barclays Global Investors were lower.

Revenue related costs rose 19% to £454m as a result of improved performance in Barclays Capital and Barclays Global Investors.

Strategic investment expenditure of £145m was 23% lower than in the first half of 2002, reflecting tight cost control across the Group and the prioritisation of key initiatives.

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Administrative expenses — staff costs

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Salaries and accrued incentive payments
    1,631       1,552       1,607  
Social security costs
    130       122       118  
Pension costs
    97       (19 )     (8 )
Post-retirement health care
    9       8       7  
Other staff costs
    159       214       154  
 
   
     
     
 
 
    2,026       1,877       1,878  
 
   
     
     
 
Included above:
                       
Restructuring charge
    (66 )     (86 )     (38 )
Woolwich integration costs
          (1 )     (1 )
 
   
     
     
 
Excluding restructuring and integration costs
    1,960       1,790       1,839  
 
   
     
     
 
 
    30.06.03       31.12.02       30.06.02  
Number of staff at period end:1
                       
Personal Financial Services2
    26,600       27,200       28,200  
Barclays Private Clients3
    10,300       10,700       13,000  
Barclaycard4
    5,000       4,700       4,700  
Business Banking5
    9,200       9,700       9,500  
Barclays Africa
    7,600       7,500       7,900  
Barclays Capital
    5,300       5,500       5,600  
Barclays Global Investors
    2,000       2,100       2,100  
Other operations6
    7,100       6,800       6,900  
Head office functions
    500       500       500  
 
   
     
     
 
Total Group permanent and contract staff worldwide
    73,600       74,700       78,400  
Temporary and agency staff worldwide
    3,800       3,700       4,500  
 
   
     
     
 
Total including temporary and agency staff
    77,400       78,400       82,900  
 
   
     
     
 

1   Staff numbers are on a full time equivalent basis. United Kingdom permanent and contract staff are 58,400 (31st December 2002: 59,000; 30th June 2002: 60,400).
 
2   Staff numbers decreased since 31st December 2002 by 600, as a result of a number of productivity initiatives.
 
3   The decrease in staff numbers since 31st December 2002 reflected restructuring (500), transfers to Other operations (200), partly offset by the acquisition of Charles Schwab Europe (300).
 
4   Includes 200 staff arising from the acquisition of Clydesdale Financial Services.
 
5   Staff numbers decreased since 31st December 2002 by 500, due to various restructuring initiatives.
 
6   The increase in staff numbers reflected the transfer of staff from other businesses, predominately Barclays Private Clients.

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Staff costs

Staff costs, excluding the restructuring charge and the integration costs arising from the acquisition of Woolwich plc, increased by 7% to £1,960m.

Salaries and accrued incentive payments increased by 1% to £1,631m reflecting increased performance related payments within Barclays Capital and Barclays Global Investors. The impact of the annual UK pay award was more than offset by a reduction in Group staff numbers.

Pension costs calculated in accordance with SSAP 24 included a charge of £73m (2002: £36m credit) in respect of the Group’s main UK pension schemes.

Permanent and contract staff numbers fell by 1,100 during 2003. The implementation of restructuring programmes resulted in a decrease of 1,700 staff. This was partly offset by an increase of 300 staff from the acquisition of Charles Schwab Europe in Barclays Private Clients, an increase of 300 staff in Barclaycard mostly attributable to the acquisition of Clydesdale Financial Services.

The numbers of staff reductions relating to each restructuring programme are as follows:

         
    Number of
    staff who
    have left
    during 2003
   
Current year programme
    400  
Prior year programme
    1,300  
 
   
 
Total
    1,700  
 
   
 

The number of staff who were under notice at 30th June 2003 was 1,300.

The restructuring charge of £74m detailed on page 45 relates to the 2003 restructuring programme above.

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Administrative expenses

                         
    Half-year ended
   
    30.06.03   31.12.02   31.06.02
    £m   £m   £m
   
 
 
Property and equipment expenses
    510       512       473  
Other administrative expenses
    582       701       626  
 
   
     
     
 
 
    1,092       1,213       1,099  
 
   
     
     
 
Included above:
                       
Restructuring charge
    (8 )     (46 )     (17 )
Woolwich Integration costs
    (22 )     (47 )     (31 )
 
   
     
     
 
Excluding restructuring charge and integration costs
    1,062       1,120       1,051  
 
   
     
     
 

Administrative expenses were broadly flat.

Property and equipment expenses increased by 8% to £510m primarily due to increased external information technology costs and increased property rentals.

Other administrative expenses reduced by 7% to £582m reflecting decreases across a number of areas, principally advertising and securities clearing expenses.

Depreciation and amortisation

                           
      Half-year ended
     
      30.06.03   31.12.02   30.06.02
      £m   £m   £m
     
 
 
Property depreciation
    45       42       51  
Equipment depreciation
    97       97       101  
Loss on sale of equipment
    2       8       4  
 
   
     
     
 
 
    144       147       156  
Goodwill amortisation — Woolwich
    103       103       103  
 
                              — other
    22       21       27  
 
   
     
     
 
 
    269       271       286  
 
   
     
     
 

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Provisions for bad and doubtful debts

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
The charge for the period in respect of bad and doubtful debts comprises:
                       
Specific provisions
                       
New and increased
    771       861       858  
Releases
    (70 )     (67 )     (60 )
Recoveries
    (62 )     (65 )     (41 )
 
   
     
     
 
 
    639       729       757  
General provision charge / (release)
    13       42       (44 )
 
   
     
     
 
Net charge
    652       771       713  
 
   
     
     
 
The net charge for the period in respect of bad and doubtful debts comprises:
                       
Transition Businesses
    15       27       97  
Other
    637       744       616  
 
   
     
     
 
Net charge
    652       771       713  
 
   
     
     
 
Total provisions for bad and doubtful debts at end of the period comprise:
                       
Specific provisions
    2,261       2,261       2,139  
General provisions
    752       737       702  
 
   
     
     
 
 
    3,013       2,998       2,841  
 
   
     
     
 

The net provisions charge for the half year decreased by 9% from £713m to £652m. Both wholesale and retail businesses contributed to the decrease. The significant impact of South American Corporate Banking in the first half of 2002 was not repeated. Provisions, excluding the impact of South America Corporate Banking, rose 6% to £643m (2002: £609m).

In Barclays Capital, improved credit conditions in the large corporate market resulted in fewer credit provisions and lower non-performing loans. In Personal Financial Services the application of credit risk management initiatives resulted in lower provisions half on half. Provisions were higher in Business Banking, the increase being substantially attributable to provisions in respect of a small number of larger companies, with no particular industry concentration. Provisions increased in Barclaycard as the result of portfolio growth over the last two years.

Overall, the net provision charge for the period as a percentage of average banking loans and advances improved from 0.42% to 0.36% for the half-year (annualised, from 0.83% to 0.72%).

For the half year provision cover for non-performing and potential problem loans improved as detailed on page 56.

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BARCLAYS PLC

Profit /(loss) from joint ventures and associated undertakings

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Profit/(loss) from joint ventures
          1       (6 )
Profit/(loss) from associated undertakings
    10       (7 )     2  
 
   
     
     
 
 
    10       (6 )     (4 )
 
   
     
     
 

The profit from associated undertakings in the first half of 2003 primarily relates to the investment in FirstCaribbean (including goodwill amortisation of £3m).

Exceptional items

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
(Loss)/profit on disposal of Group undertakings
    (1 )     8        
Loss on termination of Group activities
          (11 )      
 
   
     
     
 
 
    (1 )     (3 )      
 
   
     
     
 

Tax

The charge for the period assumes a UK corporation tax rate of 30% for the calendar year 2003 (full year 2002: 30%). The effective rate of tax for the first half of 2003 is 28.9% (2002: 29.0%). This is lower than the standard rate due to the beneficial effects of lower tax on overseas income and certain non-taxable gains, offset by the absence of tax relief on the goodwill charge.

Included in the charge is a credit of £6m (2002: £8m credit) on the decrease in the shareholders’ interest in the long term assurance fund.

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Earnings per ordinary share

Earnings per ordinary share are based upon the results after deducting tax, profit attributable to minority interests and dividends on staff shares.

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
Earnings in period
    £1,383m       £993m       £1,237m  
Earnings in period before restructuring, integration costs, goodwill amortisation and exceptional items
    £1,578m       £1,249m       £1,424m  
Weighted average number of ordinary shares in issue
    6,488m       6,599m       6,656m  
Calculation of adjusted earnings per share
  pence   pence   pence
Basic earnings per ordinary share
    21.3       15.1       18.6  
Restructuring charge
    0.8       1.5       0.6  
Goodwill amortisation
    2.0       1.8       1.9  
Woolwich Integration costs
    0.2       0.5       0.3  
 
   
     
     
 
Adjusted earnings per share
    24.3       18.9       21.4  
 
   
     
     
 

Dividends on ordinary shares

The Board has decided to pay, on 1st October 2003, an interim dividend for the year ending 31st December 2003 of 7.05p per ordinary share, for shares registered in the books of the Company at the close of business on 15th August 2003. Shareholders who have their dividends paid direct to their bank or building society account will receive a consolidated tax voucher detailing the dividends paid in the 2003/2004 tax year in mid-October 2003.

For qualifying US and Canadian resident ADR holders, the interim dividend of 7.05p per ordinary share becomes 28.2p per ADS (representing four shares). The ADR depositary will mail the dividend on 1st October 2003 to ADR holders on the record on 15th August 2003.

For qualifying Japanese shareholders, the interim dividend of 7.05p per ordinary share will be distributed in mid-October to shareholders on the record on 15th August 2003.

Shareholders may have their dividends reinvested in Barclays PLC shares by participating in the Barclays Dividend Reinvestment Plan. The plan is available to all shareholders, including members of Barclays Sharestore, provided that they do not live in or are subject to the jurisdiction of any country where their participation in the plan would require Barclays or The Plan Administrator to take action to comply with local government or regulatory procedures or any similar formalities. Any shareholder wishing to obtain details and a form to join the plan should contact The Plan Administrator by writing to: The Plan Administrator to Barclays, PO Box 82, The Pavilions, Bridgwater Road, Bristol, BS99 7NH; or, by phoning 0870 702 0196. The completed form should be returned to The Plan Administrator on or before 9th September 2003 for it to be effective in time for the payment of the interim dividend on 1st October 2003. Shareholders who are already in the plan need take no action unless they wish to change their instructions in which case they should write to The Plan Administrator.

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Capital resources

                         
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Shareholders’ funds
    16,064       15,205       15,091  
Minority interests
    193       156       124  
 
   
     
     
 
 
    16,257       15,361       15,215  
Loan capital
    12,553       11,537       10,985  
 
   
     
     
 
 
    28,810       26,898       26,200  
 
   
     
     
 

Total capital resources increased in the half-year by £1,912m.

Equity shareholders’ funds increased by £859m reflecting profit retentions of £926m, net proceeds of share issues of £16m and exchange rate movements of £36m, offset by share repurchases of £119m.

Loan capital rose by £1,016m reflecting raisings of £1,667m and exchange rate movements of £58m, offset by redemptions of £708m and amortisation of issue expenses of £1m.

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Capital ratios

Weighted risk assets and capital resources, as defined for supervisory purposes by the Financial Services Authority, comprise:

                           
      Half-year ended
     
      30.06.03   31.12.02   30.06.02
Weighted risk assets:   £m   £m   £m
 
 
 
Banking book
                       
 
on-balance sheet
    131,320       128,691       124,864  
 
off-balance sheet
    22,358       21,999       21,587  
Associated undertakings and joint ventures
    2,777       3,065       501  
 
 
   
     
     
 
Total banking book
    156,455       153,755       146,952  
 
 
   
     
     
 
Trading book
                       
 
Market risks
    11,336       7,988       7,600  
 
Counterparty and settlement risks
    13,623       11,005       10,616  
 
 
   
     
     
 
Total trading book
    24,959       18,993       18,216  
 
 
   
     
     
 
Total weighted risk assets
    181,414       172,748       165,168  
 
 
   
     
     
 
Capital resources:
                       
Tier 1
                       
Called up share capital
    1,638       1,645       1,661  
Less: own shares
    (7 )     (4 )     (2 )
 
 
   
     
     
 
 
    1,631       1,641       1,659  
Eligible reserves
    14,295       13,409       13,400  
Minority interests — equity
    592       522       192  
Reserve capital instruments 1
    1,783       1,771       1,838  
Tier one notes 1
    1,005       1,019        
Less: goodwill
    (4,084 )     (4,158 )     (4,074 )
 
 
   
     
     
 
Total qualifying tier 1 capital
    15,222       14,204       13,015  
 
 
   
     
     
 
Tier 2
                       
Revaluation reserves
    23       25       31  
General provisions
    752       737       702  
Qualifying subordinated liabilities 2
                       
 
Undated loan capital
    3,750       3,854       3,910  
 
Dated loan capital
    5,448       4,573       4,733  
Minority interest3
    1       2       3  
 
 
   
     
     
 
Total qualifying tier 2 capital
    9,974       9,191       9,379  
 
 
   
     
     
 
Tier 3: short term subordinated liabilities2
    441       203       396  
 
 
   
     
     
 
Less: Supervisory deductions
                       
Investments not consolidated for Supervisory purposes4
    (1,363 )     (1,288 )     (1,330 )
Other deductions
    (247 )     (119 )     (104 )
 
 
   
     
     
 
 
    (1,610 )     (1,407 )     (1,434 )
 
 
   
     
     
 
Total net capital resources
    24,027       22,191       21,356  
 
 
   
     
     
 
Capital ratios:
    %       %       %  
Tier 1 ratio
    8.4       8.2       7.9  
Risk asset ratio
    13.2       12.8       12.9  

1   Reserve capital instruments and tier one notes are included in undated loan capital in the consolidated balance sheet.
 
2   Subordinated liabilities are included in tiers 2 or 3, subject to limits laid down in the supervisory requirements. Barclays retains significant capacity to raise additional capital within these limits.
 
3   Revaluation reserves of £1m (31st December 2002: £2m; 30th June 2002: £3m).

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4   Includes £799m (31st December 2002: £867m; 30th June 2002: £844m) of shareholders’ interest in the long-term assurance funds.

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BARCLAYS PLC

Capital ratios (continued)

Capital ratios strengthened from the position as at 31st December 2002 as a result of a £1.8bn (8.3%) growth in total net capital resources, which more than offset the impact of a £8.7bn (5.0%) growth in weighted risk assets. The net impact on the risk asset ratio was an increase of 0.4% and on the tier 1 ratio an increase of 0.2%.

Within total net capital, tier 1 capital rose by £1.0bn, almost wholly in equity shareholders’ funds including retained profit of £0.9bn, while tier 2 capital increased by £0.8bn and tier 3 capital by £0.2bn. Supervisory deductions increased by £0.2bn.

The increase in weighted risk assets is mainly accounted for by a rise of £6.0bn (31.4%) in the Trading book.

Banking book weighted risk assets grew by £2.7bn (1.8%). The growth in weighted risk assets is discussed further under ‘Total assets’ below.

Total assets1

The Group’s balance sheet grew by 11% (£43.7bn) to £446.7bn. Weighted risk assets rose by 5% to £181.4bn.

Within Personal Financial Services, total assets increased by 2% to £73.6bn. Weighted risk assets increased by 2% to £41.9bn. This was mainly attributable to steady growth in UK mortgage balances, up 2% to £59.8bn (31st December 2002: £58.7bn), and to good growth in both secured and unsecured lending.

Barclays Private Clients total assets grew (excluding the assets of the closed life assurance activities) by £2.2bn to £15.4bn, primarily as a result of the growth of Openplan in Spain. Weighted risk assets increased by £1bn, again reflecting the growth in Openplan assets.

Barclaycard total assets increased by £0.7bn (7%) to £11.4bn. Weighted risk assets increased by 8%, reflecting growth in extended credit balances.

Within Business Banking, total assets grew by 8% to £51.2bn in the first half of 2003. Weighted risk assets increased by 6% to £53.6bn. Lending growth remained concentrated towards higher quality larger business customers.

Barclays Capital total assets increased by 16% to £274.6bn (31st December 2002: £236.5bn) due to increases in settlement balances and government securities. Total settlement balances increased by £25bn reflecting higher volumes in government debt trading at the period end. Increases in government debt securities were £5bn. Total weighted risk assets increased by 9% to £58.1bn (31st December 2002: £53.5bn), reflecting the higher quality and lower risk weightings associated with government securities.

1   All comparisons, unless otherwise specified, are relative to 31st December 2002.

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Personal Financial Services

Personal Financial Services provides a wide range of products and services to 14 million personal customers throughout the United Kingdom, including current accounts, savings, mortgages, consumer loans and general insurance. These are available to customers through integrated channels comprising the branch network, telephone banking and online banking.

Personal Financial Services works closely with other businesses in the Group, in particular Barclays Private Clients, Barclaycard and Business Banking.

Within Personal Financial Services, the goal is to build broader and deeper customer relationships with the existing customer base as well as attracting new customers. This will be achieved by a focus on increasing customer value along with a continued commitment to improving customer service standards.

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Net interest income
    977       917       917  
Net fees and commissions
    389       397       397  
Other operating income
    158       169       122  
 
   
     
     
 
Operating income
    1,524       1,483       1,436  
Operating costs
    (829 )     (816 )     (789 )
Provisions for bad and doubtful debts
    (163 )     (161 )     (173 )
Profit from joint ventures
    2       2       1  
 
   
     
     
 
Operating profit
    534       508       475  
Restructuring costs
    (27 )     (21 )     (18 )
Woolwich Integration costs
    (22 )     (40 )     (30 )
 
   
     
     
 
Profit before tax and exceptional items
    485       447       427  
 
   
     
     
 

Personal Financial Services operating profit increased by 12% (£59m) to £534m (2002: £475m) reflecting income momentum, cost control and the benefits of improved credit management.

Operating income was up 6% (£88m) to £1,524m (2002: £1,436m). The continued success in rolling out Openplan across the business has contributed to higher income. Net revenue (operating income less provisions) increased 8% to £1,361m (2002: £1,263m).

Stronger volumes and active margin management helped drive improvements in income. This was broadly based, with revenue growth in evidence across the major business activities within Personal Financial Services. The increase in income was particularly strong within general insurance and consumer finance activities, 21% and 14% respectively. Income from the mortgage business increased by 12%. Income from current account and savings activities increased by 5%. Income from independent financial advice declined 40%.

Net interest income increased by 7% (£60m) to £977m (2002: £917m) reflecting the positive impact of higher balances and improved asset margins.

Consumer finance performance was driven by higher average balances, rising 6% to £6.7bn (2002: £6.3bn), and improved margins. In the key Barclayloan product, sales volumes were significantly higher than in the same period in 2002. A focus on credit management has reduced potential problem loans.

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Average savings balances increased 11% year on year to £31.5bn (2002: £28.4bn) with Barclays branded savings growing at 23%. The number of savings accounts increased by 13% to 10.7m (2002: 9.5m). Savings margins stabilised, reflecting active management of the product mix. Total Openplan saving balances exceeded £20bn, with the average balance per customer being significantly higher than outside Openplan.

Average mortgage balances increased 11% year on year to £59.5bn (2002: £53.4bn). The margin on new business improved compared with the first half of 2002. This had an impact on mortgage volumes. UK mortgage gross advances were £8.8bn (2002: £11.1bn), a market share of 7%. Net lending of £1.1bn is lower than the first half of 2002 (2002: £3.9bn), a market share of 3% (2002: 11%), as a more cautious stance was adopted in specific areas of the mortgage market. UK mortgage balances ended the period at £59.8bn (31st December 2002: £58.7bn).

Net fees and commissions fell 2% to £389m (2002: £397m), principally caused by a weaker performance in the independent financial advisor (IFA) business. Income from value-added, fee-based current accounts continued to rise.

Other operating income increased 30% (£36m) to £158m (2002: £122m). Of the increase in other operating income, £18m resulted from a revision of the estimated amounts expected to be repaid on banking liabilities. There was also a significant increase in the contribution from general insurance activities, reflecting strong sales of personal protection insurance products, and a more favourable claims experience.

The Openplan proposition now has 2.4m customers (31st December 2002: 2.0m). Openplan offers fully integrated banking and delivers tangible benefits to customers. It continued to be highly successful in attracting new customers and retaining existing customers. There is evidence that Openplan facilitates the development of a deeper and more enduring customer relationship through higher product penetration and lower attrition rates, leading to higher income per customer. As the proposition has matured, a greater percentage of new to Group customers have been recruited. Fully launched in April 2002, Openplan from Barclays had attracted 1.1m customers across the UK. Product penetration was 4.4 products per customer, well above the average of 2.6 outside Openplan. Annual customer revenue is £380 relative to £212 outside Openplan. Openplan from Woolwich customer numbers rose to 1.3m (2002: 1.1m) and product penetration increased to 3.3 (2002: 3.2). Annual customer revenue is £307 relative to £146 outside Openplan.

Operating costs rose by 5% (£40m) to £829m (2002: £789m). The increase in costs was largely attributable to the impact of the pension charge, which was £20m (2002: credit £10m). The underlying costs of the business were tightly managed to improve operational efficiency and were broadly flat despite higher business volumes. Staff numbers declined in the period as the benefits of the new organisational design and other efficiency initiatives were realised. Cost savings are being re-invested in the franchise to deliver performance improvements. The cost:income ratio improved to 54% (2002: 55%).

Provisions decreased by 6% (£10m) to £163m (2002: £173m), reflecting the improved quality of the lending portfolio and improvements to the collections and fraud processes. This reduction has been achieved prudently, coverage ratios were consistent with year end 2002. Latest loan to value ratios within the mortgage book averaged 40%.

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BARCLAYS PLC

Barclays Private Clients

Barclays Private Clients serves affluent and high net worth clients, primarily in the UK and continental Europe, providing banking and asset management services.

The development of an integrated business model, covering both banking and investment services, has continued in 2003, with a strong focus on improving operational efficiency and the provision of distinctive customer service.

On 31st January 2003, the retail stockbroking business Charles Schwab Europe was acquired. On 8th May 2003, Barclays announced the acquisition of Banco Zaragozano in Spain which was completed on the 16th July 2003.

The contribution recognised from the closed life assurance activities is reported separately to provide increased transparency in the financial reporting within Barclays Private Clients.

The line by line comparison with the first half of 2002 was impacted by the Caribbean businesses being accounted for as an associated undertaking following the formation of FirstCaribbean on 11th October 2002.

Barclays Private Clients works closely with other Group businesses, particularly Barclays Global Investors, Personal Financial Services, Business Banking and Barclays Capital, in order to enhance product development and customer service.

                           
      Half-year ended
     
      30.06.03   31.12.02   30.06.02
      £m   £m   £m
     
 
 
Net interest income
    361       380       408  
Net fees and commissions
    240       269       325  
Other operating income
    13       4       15  
 
   
     
     
 
Operating income
    614       653       748  
Operating costs
    (430 )     (460 )     (484 )
Provisions for bad and doubtful debts
    (16 )     (19 )     (18 )
Profit/(loss) from associated undertakings
    9       (9 )      
 
   
     
     
 
Operating profit — ongoing business
    177       165       246  
Restructuring costs
    (9 )     (39 )     (5 )
Woolwich Integration costs
          (7 )     (1 )
 
   
     
     
 
Profit before tax and exceptional items
                       
 
— ongoing business
    168       119       240  
Contribution from closed life assurance activities
    (46 )     (61 )     (26 )
 
   
     
     
 
Profit before tax and exceptional items
    122       58       214  
 
   
     
     
 

Barclays Private Clients operating profit for the ongoing business decreased 28% (£69m) to £177m (2002: £246m), primarily driven by a fall in net fees and commissions of £85m and also a decline in net interest income of £47m. Despite the recent recovery, the equity markets were significantly lower than in the first half of 2002 which impacted customer appetite globally for investment products. Performance in banking activities was at a similar level to the first half of 2002.

Net interest income decreased 12% (£47m) to £361m (2002: £408m). The decrease was wholly attributable to the absence of the contribution of the Caribbean. The impact of increased income generated from underlying higher average customer deposits, up 4%, and average loans, up 31%, broadly compensated for the impact of margin compression, lower interest rates and changes in the product mix.

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Net fees and commissions decreased 26% (£85m) to £240m (2002: £325m). This reflected the impact of market conditions on sales of investment products, brokerage and fund management fees in Private Banking and the absence of the contribution of the Caribbean business. The average level of the FTSE 100 Index was 3844, 25% lower than in the prior year period (2002: 5126). Average daily deal volumes in UK retail stockbroking (excluding the impact of Charles Schwab Europe) were lower at 5,500 (2002: 6,400). The stockbroking business maintained its leading UK position with a 16% market share (excluding Charles Schwab Europe, 12%) (2002: 11%) of retail stockbroking, as measured by client orders.

Operating costs decreased 11% (£54m) to £430m (2002: £484m) fully mitigating the additional pensions charge of £14m (2002: credit £7m). Costs reduced as a result of lower volume related costs, a direct consequence of reduced sales of investment products, the rigorous control of costs, the continuation of efficiency and business transformation initiatives and the absence of Caribbean operating costs. Strategic investment spend represented 8% of operating costs, a similar percentage to the first half of 2002.

Provisions decreased by £2m to £16m (2002: £18m), reflecting the impact of the Caribbean transaction.

Total customer funds, comprising customer deposits and assets under management (including assets managed by Legal & General under the strategic alliance), increased by £4bn to £89bn (31st December 2002: £85bn), primarily due to the impact of new business, favourable exchange rate movements and the limited stock market recovery since the year end. Customer deposits increased by £1bn to £39bn.

The increase in customer loans, up £1bn in the half year to £11bn, primarily reflected the continued growth of Openplan mortgages in Spain. Openplan has continued to be an attractive product in Spain with 6,000 new customers recruited this half-year and an estimated market share of net new mortgage business of 4%. Income in Spain continued to grow significantly this year, increasing by 27% (£19m) to £90m. In the Premier Banking business in the UK, Openplan attracted £0.6bn of new mortgage balances together with £0.4bn of additional savings in the period.

Sales of Legal & General life and pensions products have fallen in line with industry trends. Sales of funds and bonds have also been impacted by reduced customer demand for investment products.

The contribution from the closed life assurance activities, a loss of £46m (2002: loss of £26m) comprises the embedded value of the closed Barclays Life and Woolwich Life funds together with related administration costs and also costs of redress for customers who have claimed in respect of endowment policies.

Total costs of customer redress in respect of endowment policies was £50m (2002 first half: £nil; 2002 second half: £19m).

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BARCLAYS PLC

Barclaycard

Barclaycard is one of the leading credit card businesses in Europe. In addition to its operations in the United Kingdom, it is active outside the UK through Barclaycard International, in Germany, Spain, Greece, France and Italy. It also operates in Africa. Barclaycard offers a full range of credit card services to individual customers, together with card payment facilities to retailers and other businesses.

Barclaycard continued the strategic development of its business through both organic and non organic activity. Providian UK, acquired in April 2002 and now re-branded as Monument, has been integrated within Barclaycard. Barclaycard has agreed with Littlewoods Limited to provide credit cards and other financial products to its customer base. On the 19th May 2003, Barclaycard acquired the Clydesdale Financial Services point of sale finance business.

There has also been further development in Barclaycard International. Barclaycard already operates in Spain and there is an opportunity through the Banco Zaragozano acquisition to accelerate growth in this market.

In April, Barclaycard purchased the global rights (excluding the UK and Singapore) to the Manchester United brand for world-wide co-branding and sub-licensing opportunities.

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Net interest income
    498       455       431  
Net fees and commissions
    380       376       320  
 
   
     
     
 
Operating income
    878       831       751  
Operating costs
    (292 )     (296 )     (256 )
Provisions for bad and doubtful debts
    (205 )     (221 )     (181 )
Loss from joint ventures
          (2 )     (2 )
 
   
     
     
 
Operating profit
    381       312       312  
Restructuring costs
    (4 )     (9 )     (3 )
Woolwich Integration costs
          (1 )      
 
   
     
     
 
Profit before tax and exceptional items
    377       302       309  
 
   
     
     
 

Barclaycard operating profit increased 22% (£69m) to £381m (2002: £312m).

Operating income increased 17% (£127m) to £878m (2002: £751m). Net revenue (operating income less provisions) increased by 18% (£103m) to £673m (2002: £570m).

Net interest income increased 16% (£67m) to £498m (2002: £431m). This was due to good growth in UK average extended credit balances, up 16% to £7.2bn (2002: £6.2bn), continued cardholder rate management, the benefits of falling interest rates, growth overseas and the benefit of the Monument business acquired in April 2002. Recruitment of UK customers remained strong, up 21%, with 651,000 (2002: 540,000) acquired in the period.

Net fees and commissions increased 19% (£60m) to £380m (2002: £320m), largely driven by growth in the international business, UK account activity fees and higher merchant acquiring volumes.

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Operating costs increased 14% (£36m) to £292m (2002: £256m) due to the strong growth of the business and the inclusion of Monument. The cost:income ratio improved to 33% (2002: 34%).

Provisions increased 13% (£24m) to £205m (2002: £181m), consistent with growth in lending. Barclaycard has had high levels of customer recruitment over the last few years and its effect on provisions has been mitigated by a number of new risk management initiatives, such as improved collection processes.

Barclaycard International made a profit of £1m (2002: loss £15m) whilst maintaining significant ongoing investment. Income increased 45%, to £61m, and average extended credit balances rose by 41%. Barclaycard International cards in issue rose 3% to 1.32m (31st December 2002: 1.28m).

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BARCLAYS PLC

Business Banking

Business Banking provides relationship banking to the Group’s large, medium and small business customers in the United Kingdom. Customers are served by a network of relationship and industry sector specialist managers who provide local access to an extensive range of products and services, as well as offering business information and support. Customers are also offered access to business centres in continental Europe and the United States and to the product suite and expertise of other businesses in the Group.

The strategy to accelerate business growth is underpinned by the Value Aligned Performance Measurement (VAPM) system which is linked to targets and reward. The VAPM outputs demonstrate the additional value that is now being generated through the acquisition of new customers, together with the strengthening and the expansion of relationships with existing customers.

In accordance with the Competition Commission Inquiry transitional pricing remedy, Business Banking offered qualifying SME customers interest on current accounts, or an alternative of discounted money transmission charges, with effect from 1st January 2003.

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
    £m   £m   £m
   
 
 
Net interest income
    813       828       798  
Net fees and commissions
    455       442       422  
Other operating income
    19       20       4  
 
   
     
     
 
Operating income
    1,287       1,290       1,224  
Operating costs
    (504 )     (520 )     (498 )
Provisions for bad and doubtful debts
    (110 )     (146 )     (80 )
Profit/(loss) from associated undertakings
    1       1       (3 )
 
   
     
     
 
Operating profit
    674       625       643  
Restructuring costs
    (19 )     (28 )     (14 )
Woolwich Integration costs
                (1 )
 
   
     
     
 
Profit before tax and exceptional items
    655       597       628  
 
   
     
     
 

Operating profit increased 5% (£31m) to £674m (2002: £643m), reflecting the combination of good income growth, strong cost management and well controlled risk. Operating income increased 5% (£63m) to £1,287m (2002: £1,224m).

Net interest income increased 2% (£15m) to £813m (2002: £798m). Average lending balances increased by 11% to £46.1bn and average deposit balances increased by 4% to £45.3bn. Lending margins were maintained and lending growth remained concentrated towards higher quality large business customers. The impact of the Competition Commission Inquiry transitional pricing remedy and the lower interest rate environment contributed to a fall in deposit margins.

Net fees and commissions increased 8% (£33m) to £455m (2002: £422m). Lending fees grew rapidly and reflected the growth in the balance sheet. Foreign exchange related commission grew due to increased business volumes. Money transmission income fell and was affected by the alternative offer to customers triggered by the Competition Commission Inquiry transitional pricing remedy. The migration to lower cost electronic payment methods continued.

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Operating costs increased 1% (£6m) to £504m (2002: £498m) with the impact of the pensions charge of £25m (2002: credit £13m) partially offset by significantly reduced costs in the middle and back office. The cost:income ratio improved to 39% (2002: 41%).

Provisions increased 38% (£30m) to £110m (2002: £80m), the increase being substantially attributable to provisions in respect of a small number of larger companies, with no particular industry concentration. The overall quality of the portfolio, as defined by risk grade, was stable.

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Barclays Africa

Barclays Africa provides banking services to personal and corporate customers in North Africa, sub-Saharan Africa and islands in the Indian Ocean. The portfolio comprises banking operations in Botswana, Egypt, Ghana, Kenya, Mauritius, Seychelles, South Africa, Tanzania, Uganda, Zambia and Zimbabwe.

The integration of BNPI Mauritius, acquired in November 2002, has been completed.

Restructuring initiatives have continued to reposition the businesses to take account of the economic prospects and situations in the African countries where we operate. Some head office functions are being relocated from the United Kingdom to South Africa.

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Net interest income
    89       84       76  
Net fees and commissions
    65       60       54  
Other operating income
          1        
 
   
     
     
 
Operating income
    154       145       130  
Operating costs
    (79 )     (71 )     (72 )
Provisions for bad and doubtful debts
    (12 )     (17 )     (10 )
 
   
     
     
 
Operating profit
    63       57       48  
Restructuring costs
    (5 )     (11 )     (5 )
 
   
     
     
 
Profit before tax and exceptional items
    58       46       43  
 
   
     
     
 

Barclays Africa operating profit increased 31% (£15m) to £63m (2002: £48m). The increase was mainly attributable to business growth resulting in a strong income performance. Operating profit continued to be adversely affected by the situation in Zimbabwe.

Net interest income increased 17% (£13m) to £89m (2002: £76m), the growth being largely attributable to the acquisition of BNPI Mauritius. There was a 7% increase in customer lending balances to £1.6bn (31st December 2002: £1.5bn) and a 4% rise in customer deposit balances to £2.6bn (31st December 2002: £2.5bn).

Net fees and commissions increased 20% (£11m) to £65m (2002: £54m), due to stronger business activity in Kenya and the acquisition of BNPI Mauritius.

Operating costs increased 10% (£7m) to £79m (2002: £72m), due to increased infrastructure investment and further development of the business. The cost:income ratio improved to 51% (2002: 55%).

Provisions increased £2m to £12m (2002: £10m).

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BARCLAYS PLC

Barclays Capital

Barclays Capital is the investment banking division of Barclays, providing corporate, institutional and government clients with solutions to their financing and risk management needs.

The Barclays Capital business model is distinctive. It focuses on a broad span of financing and risk management services in the interest rate, foreign exchange, commodities and credit markets combined with certain capabilities in equities. Activities are split between two areas: Rates, which includes fixed income, foreign exchange, derivatives, commodities and money markets sales, trading and research, prime brokerage and equities; and, Credit, which includes origination, sales, trading and research relating to loans, debt capital markets and structured capital markets, and private equity.

Barclays Capital works increasingly with other Group businesses, including Barclays Private Clients, Business Banking and Barclays Global Investors, to provide a more integrated customer service and to develop business opportunities across the Group.

Barclays Capital continued progress in the global all debt league table rising to 4th position, from 6th in 2002, reflecting a strong performance in international bond issuance, particularly in the US and continental Europe. In the first half of 2003, Barclays Capital maintained its lead position in Sterling bonds.

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Net interest income
    490       415       474  
Dealing profits
    526       320       507  
Net fees and commissions
    244       218       245  
Other operating income
    48       61       (2 )
 
   
     
     
 
Operating income
    1,308       1,014       1,224  
Operating costs
    (758 )     (611 )     (701 )
Provisions for bad and doubtful debts
    (131 )     (181 )     (153 )
Profit from associated undertakings
    1       1        
 
   
     
     
 
Operating profit
    420       223       370  
Restructuring costs
    (6 )     (12 )      
 
   
     
     
 
Profit before tax and exceptional items
    414       211       370  
 
   
     
     
 

Operating profit increased 14% to £420m (2002: £370m), due to higher operating income, good cost control and an improvement in the credit environment.

Growth in operating income of 7% to a record £1,308m (2002: £1,224m) was achieved whilst maintaining market risk at a similar level to the prior period with an average DVaR of £23m (2002: £22m). Net revenue (operating income less provisions) increased 10% to £1,177m (2002: £1,071m).

Secondary income, comprising dealing profits and net interest income, is primarily generated by providing client risk management and financing solutions. Secondary income increased 4% to £1,016m (2002: £981m). Dealing profits grew 4% to £526m (2002: £507m) with strong performances in corporate bonds partially offset by a lower contribution from US interest rate derivatives. Net interest income grew 3% to £490m (2002: £474m) driven by overall balance sheet growth. Corporate lending continued to be tightly managed, with the credit portfolio continuing to decline, falling to £9bn (31st December 2002: £10bn).

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Primary income, comprising net fees and commissions, remained in line with the prior year period at £244m (2002: £245m). Net fees and commissions included £40m (2002: £53m) of internal fees for structured capital market activities arranged by Barclays Capital.

Other operating income increased to £48m (2002: loss £2m), primarily due to realisations in the private equity business.

Operating costs increased 8% to £758m (2002: £701m). Business as usual costs were flat on the comparable period. Headcount declined 4% to 5,300 (31st December 2002: 5,500) as reductions in support staff outweighed the continued addition of front office staff. Revenue related costs increased as a result of strong performance. Staff costs remained at 51% of net revenues. Strategic investment continued in product and distribution capabilities.

Provisions decreased 14% to £131m (2002: £153m) reflecting improvement in the credit environment, particularly in the US.

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Barclays Global Investors

Barclays Global Investors is one of the world’s largest asset managers and a leading global provider of investment management products and services. Barclays Global Investors offers index, enhanced index and active strategies as well as related investment services such as securities lending, cash management and portfolio transition services. Barclays Global Investors investment philosophy focuses on managing all dimensions of performance: return, risk and cost.

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Net interest income
    5       6       6  
Net fees and commissions
    306       255       283  
 
   
     
     
 
Operating income
    311       261       289  
Operating costs
    (220 )     (210 )     (229 )
Loss from joint ventures
          (1 )      
 
   
     
     
 
Operating profit before tax and exceptional items
    91       50       60  
 
   
     
     
 

Barclays Global Investors operating profit increased 52% (£31m) to £91m (2002: £60m), reflecting good income growth as a result of new asset growth, and lower costs.

Fees and commissions increased by 8% (£23m) to £306m (2002: £283m), with the increase constrained by foreign exchange translation movements of £37m and lower average market levels. Strong net new asset growth and investment performance and sales of higher margin products drove growth in investment management fees. Actively managed assets now generate over 60% of management fees and over 50% of total income.

The Global iShares (Exchange Traded Funds) business continued to grow assets. Global iShares assets have grown to £28bn, an increase of 27% (31st December 2002: £22bn).

Operating costs decreased 4% (£9m) to £220m (2002: £229m). Higher performance compensation costs were offset by the impact of foreign exchange translation movements of £26m.

Total assets under management increased 18% (£81bn) to £543bn (31st December 2002: £462bn). This was the net result of £34bn attributable to net new assets and £60bn attributable to market movements offset by £13bn of adverse exchange rate movements. Assets under management comprise £385bn (71%) indexed assets, £109bn (20%) active assets and £49bn (9%) managed cash assets.

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Other operations

Property costs include the costs of Barclays Group Property Services, which is responsible for the management of the Group’s operational premises and property related services.

Central services includes certain activities which support the operating business and provide central information technology services.

Transition Businesses comprising discontinued South American and Middle Eastern corporate banking businesses and the centrally managed Transition Businesses previously reported in Management of Group capital. These non-core relationships are now being managed separately with the objective of maximising the recovery from the assets concerned.

Management of Group capital encompasses certain central items, including internal fees charged by Barclays Capital for structured capital market activities.

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Property costs
    (1 )     7       5  
Central services
    (8 )     (7 )     (10 )
Transition Businesses
    (18 )     (38 )     (83 )
Management of Group capital
    (19 )     (14 )     (29 )
 
   
     
     
 
Operating loss
    (46 )     (52 )     (117 )
Restructuring costs
    1       (4 )     (6 )
 
   
     
     
 
Loss before tax and exceptional items
    (45 )     (56 )     (123 )
 
   
     
     
 

The improvement in the performance of Transition Businesses to a loss of £18m (2002: loss £83m) primarily relates to a significantly reduced provisions charge for various South American exposures.

Management of Group capital reflects £40m (2002: £53m) of internal fees charged by Barclays Capital for structured capital market activities.

Head office functions

Head office functions comprise all the Group’s central costs, including Group Executive, Group Finance, Corporate Communications, Human Resources, Group Strategy & Planning, Internal Audit, Marketing, Legal, Corporate Secretariat, Tax, Compliance and Risk. Costs incurred wholly on behalf of the business units are recharged to them.

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Operating cost
    (60 )     (70 )     (39 )
Restructuring costs
    (5 )     (8 )     (4 )
 
   
     
     
 
Total
    (65 )     (78 )     (43 )
 
   
     
     
 

The increase in operating costs of £21m included a pension charge of £4m (2002: credit £2m).

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Restructuring charge

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Staff costs
    66       86       38  
Administrative expenses — other
    8       46       17  
 
   
     
     
 
 
    74       132       55  
 
   
     
     
 

The total restructuring charge is £74m, with the main elements relating to Personal Financial Services (£27m), Business Banking (£19m) and Barclays Private Clients (£9m).

Accrued provisions at 30th June 2003 for restructuring and closure costs amounted to £73m (31st December 2002: £117m). Expenditure of £66m was incurred during the year against provisions raised as at 31st December 2002 and £52m in respect of the 2003 programme.

Woolwich integration costs

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Staff costs
          1       1  
Administration expenses — other
    22       47       31  
 
   
     
     
 
 
    22       48       32  
 
   
     
     
 

Woolwich integration synergies

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Synergies achieved in the six months ended 30th June 2003 were as follows:
                       
Gross revenue synergies
    99       61       70  
Attributable operating costs
    (44 )     (36 )     (23 )
 
   
     
     
 
Net revenue synergies
    55       25       47  
Cost savings
    75       65       39  
Avoided costs1
    29       40       15  
 
   
     
     
 
Ongoing integration synergies
    159       130       101  
One-off benefits
    26       54       18  
Tax savings
    4       4       5  
 
   
     
     
 
Total synergy benefits
    189       188       124  
 
   
     
     
 


1   Avoided costs are primarily strategic investment costs which are not required due to the acquisition and integration of Woolwich plc.

Total benefits of £189m were achieved by the programme in the half-year ending 30th June 2003. This comprises ongoing cost and revenue synergies totalling £159m, tax savings of £4m and gains totalling £26m which were of a one-off nature.

The Group is broadly on track to achieve £330m in cost and revenue synergies for the full year to 31st December 2003.

The Group expects to realise synergies of at least £400m per annum from 2004. This target is represented by annual cost savings of £150m per annum and revenue synergies, net of attributable costs, of £250m.

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Economic Capital

Barclays assesses capital adequacy by measuring risk using internal risk assessment methodologies. The Group assigns economic capital primarily within six risk categories. The categories are summarised below:

Credit Risk — Using statistical techniques, estimates are made of potential unexpected losses for each segment of the portfolio, relative to the expected level of losses. This unexpected loss level is used to estimate the amount of credit risk economic capital required.

Within wholesale and retail businesses, capital allocation is differentiated by segment and customer grade. Off-balance sheet exposures are converted to loan equivalent amounts based on their probability of being drawn, before applying capital factors.

Market Risk — Economic capital is primarily estimated using Daily Value at Risk (DVaR) measurements. Where risks are not measured using DVaR, economic capital is estimated based on stress test analysis.

Business and Operational Risk — A combined economic capital allocation for operational risk and business risk is derived through an equation including variables such as cost base, historic profit volatility and comparable external benchmarks.

Insurance Risk — Economic capital is estimated through benchmark analysis.

Fixed Assets — Economic capital is estimated through benchmark analysis.

Private Equity — Economic capital is allocated using an equation based on the amount of equity investment and comparable benchmark capitalisation.

Barclays estimates the correlation between risk types and calculates a diversification benefit which results in a reduction in allocated economic capital for the Group.

The total economic capital required by Barclays, as determined by its internal risk assessment models and after considering the Group’s estimated diversification benefits, is compared with available common shareholders’ funds to evaluate overall capital utilisation. The Group’s practice is to maintain an appropriate level of excess capital held at Group centre, which is not allocated to business units.

In light of the Basel II proposals, the Group is currently engaged in a project to review and enhance the economic capital allocation methodologies.

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Average economic capital by business is set out below:

                           
      Average economic capital
      Half-year ended
     
      30.06.03   31.12.02   30.06.02
     
 
 
      £m   £m   £m
Personal Financial Services
    2,450       2,000       2,200  
Barclays Private Clients
— ongoing businesses     550       550       550  
 
— closed life assurance activities
    250       300       300  
Barclaycard
    1,650       1,650       1,350  
Business Banking
    2,800       2,750       2,750  
Barclays Africa
    200       200       200  
Barclays Capital
    2,150       2,150       1,950  
Barclays Global Investors
    150       200       200  
Other operations1
    500       500       600  
 
   
     
     
 
Average economic capital
    10,700       10,300       10,100  
Goodwill
    4,900       4,700       4,700  
Capital held at Group centre2
    1,000       900       900  
 
   
     
     
 
Total average shareholders’ funds
    16,600       15,900       15,700  
 
   
     
     
 


1   Includes Transition Businesses.
 
2   The capital held at Group centre represents the variance between average economic capital by business and average shareholders’ funds.

Total average shareholders’ funds increased by £700m to £16,600m in the first half of 2003.

Goodwill increased £200m following the creation of FirstCaribbean and the purchase of Charles Schwab Europe.

Personal Financial Services economic capital allocation increased £450m due to improved quantification of credit risk capital requirements for long maturity assets, previously carried at Group centre.

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Risk Tendency

As part of its credit risk measurement system, the Group uses a model-based methodology to assess the quality of credits across different customer categories. The approach is termed Risk Tendency and applies to all performing credit exposures in both wholesale and retail sectors. Looking one year ahead, it provides a statistical estimate that is the average in the range of possible losses expected from the current performing portfolio. The actual outcome in any one year is likely to be different. Thus it is not a prediction of specific provisions but it gives management a clear view of the evolution of the quality of the credit portfolio.

The provisions in any particular period may be substantially affected by provision movements on loans that are already impaired at the start of the period (and which are not included in Risk Tendency). As more information becomes available, the provisions on such loans may be either increased or decreased.

Risk Tendency reflects the results of a set of model-based calculations, the models having been created using historical data. The models are designed to estimate the loss for the current performing loan portfolio, given the current composition and current risk characteristics of the portfolio. Significant variation around this value can occur, due to changes in the economic environment, the credit cycle or in the business conditions in specific sectors or countries that occur during the year. This applies especially in wholesale portfolios where the default of a small number of large exposures can have a significant impact on the outcome. However, for retail portfolios consisting of a very large number of small exposures, the variation from Risk Tendency is usually much smaller.

In addition to enhancing the understanding of the average credit quality of the portfolio, Risk Tendency is one of the measures used by the Group to inform a wider range of decisions, for example pricing, provisioning and portfolio management. The models assess the probability of customer default, the probable customer exposure at the time of default and the probable level of loss if default occurs. A consistent approach is used across the organisation. Decision support model outputs are a way of assessing what might happen in the future based on past experience. An increase in the size of the portfolio and/or a decrease in the credit quality will be highlighted by an increase in Risk Tendency.

A number of different models are used in the Risk Tendency calculation reflecting the diversity of the portfolio. They are being improved regularly as the Group collects more data and deploys more sophisticated techniques. The Group believes that each change will have a minor impact on the total result but should lead to better estimates over time.

Since Risk Tendency is a point in time calculation looking one-year ahead, it does not make allowance for growth or change in the composition of the loan book after the reporting date nor take account of write-backs and recoveries from specific provisions taken in previous years. In contrast, the provisions process is dynamic where provisions are assessed and allocated throughout the year.

Risk Tendency is used when allocating general provisions for the existing portfolio of fully performing credits as at the calculation date. Excluded from this portfolio is the subset of credit exposures relating to non-performing loans against which specific provisions are held.

Based upon the composition of the current performing loan portfolio as at 30th June 2003, Risk Tendency is £1,390m (31st December 2002: £1,375m; 30th June 2002: £1,300m).

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Risk Tendency (continued)

Increases in Risk Tendency occurred in Barclaycard due to rapid organic growth in the portfolio and in the Transition Businesses due to the transfer of credit exposures into that portfolio.

Reductions occurred in Personal Financial Services as the benefits of enhanced risk management flowed through. Risk Tendency also fell in Barclays Capital, as credit exposures declined slightly and conditions improved in the large corporate market and also due to the transfer of credit exposures into the Transition Businesses portfolio.

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Personal Financial Services
    340       370       370  
Barclays Private Clients
    45       45       50  
Barclaycard
    490       435       415  
Business Banking
    280       280       260  
Barclays Africa
    30       30       30  
Barclays Capital
    185       210       170  
Transition Businesses
    20       5       5  
 
   
     
     
 
 
    1,390       1,375       1,300  
 
   
     
     
 

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ADDITIONAL INFORMATION

Group structure changes from 2002

Within Barclays Private Clients, the contribution recognised from the closed life assurance activities is reported separately to provide increased transparency.

The Group has identified certain non-strategic operations in the Middle East which have previously been reported within Barclays Capital. These are now being separately managed with the objective of maximising the recovery from the assets concerned. These operations, together with South American Corporate Banking which was separately identified in 2002, and residual balances from other Transition Businesses that were previously included within Management of Group capital, are now separately reported as Transition Businesses within Other operations.

Acquisitions and disposals

On 31st January 2003, Barclays Bank PLC acquired the retail stockbroking business Charles Schwab Europe.

On 19th May 2003, Barclays Bank PLC completed the acquisition of Clydesdale Financial Services Limited and its holding company Carnegie Holdings Limited, a retailer point of sale finance business, with a value of £61m.

Accounting policies

There have been no significant changes to the accounting policies described in the 2002 Annual Report.

Changes in accounting presentation

The prior period presentation has, where appropriate, been restated to conform with current year classification, and changes in accounting policies as described in the 2002 Annual Report.

Share capital

The Group manages both its debt and equity capital actively. The Group’s authority to buy back ordinary shares was renewed at the 2003 Annual General Meeting to provide additional flexibility in the management of the Group’s capital resources. The Group expects to continue its share buyback programme following the publication of these results.

Group share schemes

The independent trustees of the Group’s share schemes may make purchases of Barclays PLC ordinary shares in the market at any time or times following this announcement of the Group’s results for the purposes of those schemes’ current and future requirements. The total number of ordinary shares purchased would not be material in relation to the issued share capital of Barclays PLC.

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ADDITIONAL INFORMATION

Filings with the SEC

The results will be furnished as a Form 6-K to the US Securities and Exchange Commission as soon as practicable following the publication of these results.

Other information

The interim report for the six months to 30th June 2003, including extracts from this announcement and the independent review report by the auditors, will be advertised in The Daily Telegraph and the Daily Mail on 8th August 2003. Copies will be available to the public at Barclays registered office and at its website www.investorrelations.barclays.co.uk

Recent developments

On 8th May 2003, Barclays Bank PLC announced its proposed acquisition of Banco Zaragozano, a Spanish private sector banking group. This acquisition was completed on 16th July 2003.

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NOTES (UNAUDITED)

1.   Loans and advances to banks
                         
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Banking business:
                       
United Kingdom
    11,347       11,510       12,058  
Other European Union
    1,594       2,154       2,093  
United States
    377       256       730  
Rest of the World
    1,640       1,531       2,167  
 
   
     
     
 
 
    14,958       15,451       17,048  
Less — provisions
    (21 )     (82 )     (159 )
 
   
     
     
 
 
    14,937       15,369       16,889  
Trading business
    52,534       42,805       40,951  
 
   
     
     
 
Total loans and advances to banks
    67,471       58,174       57,840  
 
   
     
     
 

    Of the total loans and advances to banks, placings with banks were £57.1bn at 30th June 2003 (31st December 2002: £48.1bn; 30th June 2002: £48.3bn). Placings with banks include reverse repos of £43.3bn (31st December 2002: £41.0bn; 30th June 2002: £34.9bn). The majority of the placings have a residual maturity of less than one year.
 
2.   Loans and advances to customers
                         
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Banking business:
                       
United Kingdom
    141,420       135,900       127,219  
Other European Union
    15,255       12,579       12,326  
United States
    4,764       6,138       6,694  
Rest of the World
    6,540       5,599       8,341  
 
   
     
     
 
 
    167,979       160,216       154,580  
Less — provisions
    (2,992 )     (2,916 )     (2,682 )
Less — interest in suspense
    (75 )     (78 )     (83 )
 
   
     
     
 
 
    164,912       157,222       151,815  
Trading business
    59,447       45,176       47,211  
 
   
     
     
 
Total loans and advances to customers
    224,359       202,398       199,026  
 
   
     
     
 

    Of the total loans and advances to customers, reverse repos were £39.8bn (31st December 2002: £42.5bn; 30th June 2002: £38.5bn).

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3.   Provisions for bad and doubtful debts
                           
      Half-year ended
     
      30.06.03   31.12.02   30.06.02
     
 
 
      £m   £m   £m
Provisions at beginning of period
    2,998       2,841       2,716  
Acquisitions and disposals
    14       (40 )     29  
Exchange and other adjustments
    2       (30 )     (47 )
Amounts written off
                       
 
United Kingdom
    (560 )     (506 )     (444 )
 
Other European Union
    (15 )     (15 )     (16 )
 
United States
    (133 )     (82 )     (133 )
 
Rest of the World
    (7 )     (6 )     (18 )
 
   
     
     
 
 
    (715 )     (609 )     (611 )
 
   
     
     
 
Recoveries (analysed below)
    62       65       41  
 
   
     
     
 
Sub-total
    2,361       2,227       2,128  
 
   
     
     
 
Provisions charged against profit:
                       
New and increased specific provisions
                       
 
United Kingdom
    622       660       550  
 
Other European Union
    30       16       17  
 
United States
    71       147       257  
 
Rest of the World
    48       38       34  
 
   
     
     
 
 
    771       861       858  
 
   
     
     
 
Less: Releases of specific provisions
                       
 
United Kingdom
    (50 )     (43 )     (38 )
 
Other European Union
    (6 )     (6 )     (6 )
 
United States
    (4 )     (7 )     (3 )
 
Rest of the World
    (10 )     (11 )     (13 )
 
   
     
     
 
 
    (70 )     (67 )     (60 )
 
   
     
     
 
Less: Recoveries
                       
 
United Kingdom
    (51 )     (57 )     (31 )
 
Other European Union
    (5 )     (5 )     (2 )
 
United States
    (6 )     (2 )     (7 )
 
Rest of the World
          (1 )     (1 )
 
   
     
     
 
 
    (62 )     (65 )     (41 )
 
   
     
     
 
Net specific provisions charge
    639       729       757  
General provision — charge/(release)
    13       42       (44 )
 
   
     
     
 
Net credit risk charge to profit
    652       771       713  
 
   
     
     
 
Provisions at end of period
    3,013       2,998       2,841  
 
   
     
     
 
Total provision for bad and doubtful debts at end of period comprise:
                       
Specific
                       
United Kingdom
    1,817       1,790       1,686  
Other European Union
    99       84       88  
United States
    187       257       199  
Rest of the World
    158       130       166  
 
   
     
     
 
Total specific provisions
    2,261       2,261       2,139  
General provisions
    752       737       702  
 
   
     
     
 
 
    3,013       2,998       2,841  
 
   
     
     
 

    The geographic analysis of provisions shown above is based on the location of the office recording the transaction. Provisions raised in the US include amounts in respect of South American exposures booked in the US.

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4.   Other assets
                         
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
   
 
 
Own shares
    100       55       4  
Balances arising from off-balance sheet financial instruments (see note 11)
    16,039       13,454       13,383  
Shareholders’ interest in long term assurance fund
    799       867       844  
London Metal Exchange warrants and other metals trading positions
    472       829       701  
Sundry debtors
    2,545       1,634       2,687  
Prepayments and accrued income
    3,411       2,982       2,705  
 
   
     
     
 
 
    23,366       19,821       20,324  
 
   
     
     
 

    Own shares represent Barclays PLC shares held in employee benefit trusts where the Group retains the risks and rewards related to those shares.
 
5.   Other liabilities
                         
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Obligations under finance leases payable
    129       140       155  
Balances arising from off-balance sheet financial instruments (see note 11)
    12,900       11,538       12,449  
Short positions in securities
    44,337       39,940       28,765  
Current tax
    731       641       786  
Cash receipts from securitisation
    241       318       491  
Sundry creditors
    4,700       3,987       4,597  
Accruals and deferred income
    4,476       4,352       3,772  
Provisions for liabilities and charges
    899       947       1,178  
Dividend
    456       788       422  
 
   
     
     
 
 
    68,869       62,651       52,615  
 
   
     
     
 

    Cash receipts from securitisation are in respect of the securitisation of a portfolio of investment debt securities which did not qualify for linked presentation under Financial Reporting Standard 5.

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6.   Potential credit risk lendings
 
    The following table presents an analysis of potential credit risk lendings. The geographical presentation is based on the location of the office recording the transaction, and the amounts are stated before deduction of the value of security held, specific provisions carried or interest suspended.
 
    Non-performing lendings
                         
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Non-accrual lendings:
                       
United Kingdom
    1,638       1,557       1,471  
Other European Union
    116       108       113  
United States
    569       744       610  
Rest of the World
    132       133       202  
Accruing lendings where interest is being suspended:
                       
United Kingdom
    428       472       640  
Other European Union
    44       44       39  
United States
                 
Rest of the World
    91       95       132  
Other accruing lendings against which provisions have been made:
                       
United Kingdom
    570       606       676  
Other European Union
    38       27       46  
United States
                8  
Rest of the World
    15       44       57  
Sub-totals:
                       
United Kingdom
    2,636       2,635       2,787  
Other European Union
    198       179       198  
United States
    569       744       618  
Rest of the World
    238       272       391  
Accruing lendings 90 days overdue, against which no provisions have been made:
                       
United Kingdom
    757       687       743  
Other European Union
    8       3        
United States
                 
Rest of the World
                25  
Reduced rate lendings:
                       
United Kingdom
    6       4       4  
Other European Union
                 
United States
                 
Rest of the World
    2       2       4  
Total non-performing lendings
                       
United Kingdom
    3,399       3,326       3,534  
Other European Union
    206       182       198  
United States
    569       744       618  
Rest of the World
    240       274       420  
 
   
     
     
 
 
    4,414       4,526       4,770  
 
   
     
     
 

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6.   Potential credit risk lendings (continued)
                         
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Potential problem lendings
                       
United Kingdom
    1,040       993       878  
Other European Union
    6       2       1  
United States
    203       241       224  
Rest of the World
    66       68       115  
 
   
     
     
 
 
    1,315       1,304       1,218  
 
   
     
     
 
                         
    30.06.03   31.12.02   30.06.02
   
 
 
    %   %   %
Provision coverage of non-performing lendings
                       
United Kingdom
    73.4       73.5       64.4  
Other European Union
    72.8       71.4       63.1  
United States
    43.2       43.7       48.2  
Rest of the World
    82.1       65.0       53.3  
Total
    70.0       68.0       61.3  
Provision coverage of total potential credit risk lendings
    %       %       %  
United Kingdom
    56.2       56.6       51.6  
Other European Union
    70.8       70.7       62.8  
United States
    31.9       33.0       35.4  
Rest of the World
    64.4       52.0       41.9  
Total
    53.9       52.8       48.8  

    The geographical coverage ratios included an allocation of general provisions.
 
    Since the year end, UK non-performing loans increased by £73m to £3,399m reflecting increases in both personal and corporate lending balances.
 
    US non-performing loans decreased by £175m to £569m as the exposures in this category were written off, restructured, upgraded, sold or otherwise worked out at a faster rate than new non-performing loans arose.
 
    Other European Union non-performing loans increased from £182m to £206m. However, in the Rest of the World they fell to £240m, a decrease of £34m.
 
    The coverage of non-performing loans by the Group’s stock of provisions increased from 68.0% at 31st December 2002 to 70.0% at 30th June 2003. The coverage of total potential credit risk lendings at 53.9% also increased from 52.8%.

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7.   Loans and advances to borrowers in currencies other than the local currency of the borrower
 
    At 30th June 2003, the countries where these outstandings exceeded 1% of total Group assets were United States, Germany, Switzerland and France. In this context, assets comprise total assets as presented in the consolidated balance sheet and include acceptances.
 
    Loans and advances to borrowers in currencies other than the local currency of the borrower for countries where borrowing exceeds 1% of total Group assets
                         
    As % of        
    assets   Total
   
 
            £m
At 30th June 2003
               
United States
    3.7       16,739  
Germany
    2.1       9,430  
Switzerland
    1.2       5,383  
France
    1.0       4,590  
At 31st December 2002
               
United States
    4.2       17,140  
Germany
    2.5       10,094  
France
    1.2       4,871  

    As at 30th June 2003, Netherlands and the Republic of Ireland had such outstandings between 0.75% and 1% of total Group assets, amounting to £7,721m (31st December 2002: £7,552m).
 
8.   Legal proceedings
 
    Proceedings have been brought in the United States against a number of defendants including Barclays following the collapse of Enron. In each case the claims are against groups of defendants and it is not possible to estimate Barclays possible loss, if any, in relation to them. The US Courts have ordered that the proceedings be brought to a non-binding mediation, scheduled to commence in late September 2003. Barclays considers that the claims against it are without merit and is defending them vigorously.
 
    Barclays is engaged in various other litigation proceedings both in the UK and a number of overseas jurisdictions, including the US, involving claims by and against it, which arise in the ordinary course of business.
 
    Barclays does not expect the ultimate resolution of any of the proceedings to which Barclays is party to have a significant adverse effect on the financial position or profitability of the Group.

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9.   Geographical analysis
                           
      Half-year ended
     
      30.06.03   31.12.02   30.06.02
     
 
 
      £m   £m   £m
Profit before tax
                       
United Kingdom
    1,533       1,293       1,605  
Other European Union
    235       178       173  
United States
    67       (93 )     (125 )
Rest of the World
    128       72       102  
 
   
     
     
 
 
    1,963       1,450       1,755  
 
   
     
     
 
 
      30.06.03   31.12.02   30.06.02
     
 
 
      £m   £m   £m
 
Total assets
                       
United Kingdom
    342,329       302,386       286,080  
Other European Union
    28,421       26,126       23,523  
United States
    54,803       51,919       47,708  
Rest of the World
    21,178       22,635       32,397  
 
   
     
     
 
 
    446,731       403,066       389,708  
 
   
     
     
 

    The geographic presentation above is generally based on the office recording the transaction.
 
10.   Contingent liabilities and commitments
                         
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Contingent liabilities
                       
Acceptances and endorsements
    2,259       2,589       2,391  
Guarantees and assets pledged as collateral security
    22,655       16,043       15,818  
Other contingent liabilities
    7,964       7,914       7,461  
 
   
     
     
 
 
    32,878       26,546       25,670  
 
   
     
     
 
Commitments
                       
Standby facilities, credit lines and other commitments
    106,472       101,378       104,822  
 
   
     
     
 

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11.   Derivatives
 
    The tables set out below analyse the contract or underlying principal amounts of derivative financial instruments held for trading purposes and for the purposes of managing the Group’s structural exposures.
                         
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Foreign exchange derivatives
Contract or underlying principal amount
                       
Forward foreign exchange
    336,079       271,646       275,692  
Currency swaps
    175,115       159,132       146,619  
Other exchange rate related contracts
    130,864       64,399       89,268  
 
   
     
     
 
 
    642,058       495,177       511,579  
 
   
     
     
 
Interest rate derivatives
Contract or underlying principal amount
                       
Interest rate swaps
    2,471,207       2,164,312       1,837,304  
Forward rate agreements
    245,529       180,043       172,351  
OTC options bought and sold
    707,160       592,137       549,058  
Other interest rate related contracts
    1,341,117       788,878       647,727  
 
   
     
     
 
 
    4,765,013       3,725,370       3,206,440  
 
   
     
     
 
Credit derivatives
    29,621       18,401       15,381  
 
   
     
     
 
Equity, stock index and commodity derivatives
                       
Contract or underlying principal amount
    151,054       110,205       99,254  
 
   
     
     
 

    Other exchange rate related contracts are primarily over the counter (OTC) options. Other interest rate related contracts are primarily exchange traded options and futures.
 
    Derivatives entered into as trading transactions, together with any associated hedging thereof, are measured at fair value and the resultant profits and losses are included in dealing profits. The tables below summarise the positive and negative fair values of such derivatives, including an adjustment for netting where the Group has the ability to insist on net settlement which is assured beyond doubt, based on a legal right that would survive the insolvency of the counterparty.
                         
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Positive fair values
                       
Foreign exchange derivatives
    12,071       10,639       11,282  
Interest rate derivatives
    73,905       62,942       36,851  
Credit derivatives
    828       660       568  
Equity, stock index and commodity derivatives
    3,716       2,750       2,295  
Effect of netting
    (70,106 )     (60,327 )     (37,027 )
Cash collateral meeting offset criteria
    (4,375 )     (3,210 )     (586 )
 
   
     
     
 
 
    16,039       13,454       13,383  
 
   
     
     
 
Negative fair values
                       
Foreign exchange derivatives
    12,335       11,281       12,348  
Interest rate derivatives
    70,990       61,332       35,815  
Credit derivatives
    476       106       236  
Equity, stock index and commodity derivatives
    4,215       2,778       2,694  
Effect of netting
    (70,106 )     (60,327 )     (37,027 )
Cash collateral meeting offset criteria
    (5,010 )     (3,632 )     (1,617 )
 
   
     
     
 
 
    12,900       11,538       12,449  
 
   
     
     
 

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12.   Market risk
 
    Market Risk is the risk that the Group’s earnings or capital, or its ability to meet business objectives, will be adversely affected by changes in the level or volatility of market rates or prices such as interest rates including credit spreads, foreign exchange rates, equity prices and commodity prices. It is incurred as a result of both trading and asset/liability management activities.
 
    The market risk management policies of the Group are determined by the Group Risk Oversight Committee, which also recommends overall market risk appetite to the Board Risk Committee. The Group’s policy is that exposure to market risk arising from trading activities is concentrated in Barclays Capital. The Group’s banking businesses are also subject to market risk, which arises in relation to non-trading positions, such as capital balances, demand deposits and customer originated transactions and flows.
 
    The Group uses a ‘value at risk’ measure as the primary mechanism for controlling market risk. Daily Value at Risk (DVaR) is an estimate, with a confidence level of 98%, of the potential loss which might arise if the current positions were to be held unchanged for one business day. Daily losses exceeding the DVaR figure are likely to occur, on average, only twice in every one hundred business days. Actual outcomes are monitored regularly to test the validity of the assumptions made in the calculation of DVaR.
 
    Market risk — Barclays Capital
 
    In Barclays Capital, the Head of Market Risk is responsible for the market risk governance and control framework. Day-to-day responsibility for managing exposure to market risk lies with the senior management of Barclays Capital, supported by the Global Market Risk Management Unit that operates independently of the trading areas.
 
    DVaR is the main tool used for controlling market risk. In addition to DVaR, there are a number of complementary techniques used to control market risk. These include revenue loss triggers and fortnightly firm wide stress tests which are also subject to trigger limits.
 
    Barclays Capital calculates DVaR using the historical simulation method with a historical sample of two years. The DVaR methodology allows the interest rate risk (due to changes in the benchmark government bond rates) to be measured separately from credit spread risk (due to changes in credit spreads). The credit spread is the premium for holding non-government paper, and is simply the difference between the total interest rate and the appropriate government interest rate. The DVaR numbers shown in the table below are all based on the above methodology.
 
    Overall market risk exposure for the first half of 2003 remained broadly unchanged compared to 2002. Total DVaR for the first half of 2003 averaged £23.0m compared to £22.4m for the first half of 2002 and £23.9m for the second half of 2002. Total DVaR as at 30th June 2003 was £24.6m.

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12.   Market risk (continued)
 
    Analysis of market risk exposures
 
    DVaR
                         
    Half-year ended
    30.06.03
   
    Average   High1   Low1
   
 
 
    £m   £m   £m
Interest rate risk
    20.7       27.7       13.7  
Credit spread risk
    11.7       16.0       8.9  
Foreign exchange risk
    2.9       5.0       1.3  
Equities risk
    2.5       3.8       1.7  
Commodities risk
    4.6       6.2       2.2  
Diversification effect
    (19.4 )     n/a       n/a  
 
   
     
     
 
Total DVaR
    23.0       29.5       17.6  
 
   
     
     
 
                         
    Half-year ended
    31.12.02
   
    Average   High1   Low1
   
 
 
    £m   £m   £m
Interest rate risk
    22.5       34.5       10.0  
Credit spread risk
    9.9       12.1       7.7  
Foreign exchange risk
    3.0       4.3       1.9  
Equities risk
    3.8       5.4       2.1  
Commodities risk
    1.9       2.8       0.9  
Diversification effect
    (17.2 )     n/a       n/a  
 
   
     
     
 
Total DVaR
    23.9       35.7       13.4  
 
   
     
     
 
                         
    Half-year ended
    30.06.02
   
    Average   High1   Low1
   
 
 
    £m   £m   £m
Interest rate risk
    20.8       29.9       13.1  
Credit spread risk
    8.8       12.5       6.0  
Foreign exchange risk
    2.9       4.4       2.0  
Equities risk
    3.4       4.3       2.7  
Commodities risk
    1.6       3.3       0.8  
Diversification effect
    (15.1 )     n/a       n/a  
 
   
     
     
 
Total DVaR
    22.4       30.5       14.4  
 
   
     
     
 


1   The high (and low) DVaR figures reported for each category did not necessarily occur on the same day as the high (and low) DVaR reported as a whole. A corresponding diversification effect cannot be calculated and is therefore omitted from the above table.

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CONSOLIDATED STATEMENT OF CHANGES IN
SHAREHOLDERS’ FUNDS (UNAUDITED)

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Share capital
                       
At beginning of period
    1,645       1,661       1,668  
Shares issued
    1       5       2  
Repurchase of shares
    (8 )     (21 )     (9 )
 
   
     
     
 
At end of period
    1,638       1,645       1,661  
 
   
     
     
 
Share premium account
                       
At beginning of period
    5,277       5,176       5,149  
Premium arising on shares issued
    15       101       27  
 
   
     
     
 
At end of period
    5,292       5,277       5,176  
 
   
     
     
 
Revaluation reserve
                       
At beginning of period
    24       30       30  
Released on disposal
    (2 )     (6 )      
 
   
     
     
 
At end of period
    22       24       30  
 
   
     
     
 
Capital redemption reserve
                       
At beginning of period
    262       241       232  
Repurchase of ordinary shares
    8       21       9  
 
   
     
     
 
 
    270       262       241  
 
   
     
     
 
Other capital reserve
                       
At beginning and end of period
    617       617       617  
 
   
     
     
 
Profit retained
                       
At beginning of period
    7,380       7,366       6,789  
Profit retained
    926       206       818  
Exchange rate translation differences
    36       (19 )     (42 )
Repurchase of ordinary shares
    (8 )     (21 )     (9 )
Premium and legal costs on repurchase of ordinary shares
    (111 )     (326 )     (190 )
Shares issued to Quest in relation to share option schemes for staff
          (38 )     (10 )
Goodwill written back on disposals
                10  
Realisation of revaluation reserve
    2       6        
Other items
          206        
 
   
     
     
 
At end of period
    8,225       7,380       7,366  
 
   
     
     
 
Total reserves
    14,426       13,560       13,430  
 
   
     
     
 
Total shareholders’ funds
    16,064       15,205       15,091  
 
   
     
     
 

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STATEMENT OF TOTAL RECOGNISED GAINS AND LOSSES (UNAUDITED)

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Profit attributable to the members of Barclays PLC
    1,383       993       1,237  
Exchange rate translation differences
    34       (19 )     (42 )
Gains arising from transactions with third parties
          206        
Other items
    (16 )     (2 )     10  
Joint ventures and associated undertakings
    18             2  
 
   
     
     
 
Total recognised gains and losses relating to the period
    1,419       1,178       1,207  
Prior period adjustment
          (37 )     14  
 
   
     
     
 
Total gains and losses recognised in the period
    1,419       1,141       1,221  
 
   
     
     
 

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AVERAGE BALANCE SHEET AND NET INTEREST INCOME (UNAUDITED)

                                                 
    Half-year ended
   
    30.06.03   30.06.03   30.06.03   30.06.02   30.06.02   30.06.02
   
 
 
 
 
 
    Average           Average   Average           Average
    Balance   Interest   Rate   Balance   Interest   Rate
   
 
 
 
 
 
    £m   £m   %   £m   £m   %
Assets
                                               
Treasury bills and other eligible bills:
                                               
In offices in the UK
    4,772       65       2.7       4,611       88       3.8  
In offices outside the UK
    1,152       31       5.4       944       37       7.8  
Loans and advances to banks:
                                               
In offices in the UK
    11,715       281       4.8       13,273       254       3.8  
In offices outside the UK
    4,871       61       2.5       5,855       87       3.0  
Loans and advances to customers:
                                               
In offices in the UK
    133,980       3,886       5.8       122,677       3,785       6.2  
In offices outside the UK
    25,463       544       4.3       24,893       571       4.6  
Lease receivables:
                                               
In offices in the UK
    4,167       96       4.6       4,240       103       4.9  
In offices outside the UK
    263       9       6.8       219       8       7.3  
Debt securities:
                                               
In offices in the UK
    53,078       1,009       3.8       38,141       955       5.0  
In offices outside the UK
    4,207       111       5.3       5,470       149       5.4  
 
   
     
     
     
     
     
 
Average assets of banking business
    243,668       6,093       5.0       220,323       6,037       5.5  
Average assets of trading business
    189,544       3,439       3.6       151,781       2,233       2.9  
 
   
     
     
     
     
     
 
Total average interest earning assets
    433,212       9,532       4.4       372,104       8,270       4.4  
Provisions
    (2,800 )                     (2,667 )                
Non-interest earning assets
    55,735                       47,588                  
 
   
                     
                 
Total average assets and Interest income
    486,147       9,532       3.9       417,025       8,270       4.0  
 
   
     
     
     
     
     
 
Percentage of total average assets in offices outside the UK
    27.1 %                     29.4 %                
 
   
                     
                 
Average interest earning assets and net interest income:
                                               
Banking business
    243,668       3,237       2.7       220,323       3,134       2.8  
Trading business
    189,544       141       0.1       151,781       144       0.2  
Non margin interest
          (1 )                 (1 )      
 
   
     
     
     
     
     
 
Total average interest earning assets and net interest income
    433,212       3,377       1.6       372,104       3,277       1.8  
 
   
     
     
     
     
     
 
Total average interest earning assets related to:
                                               
Interest income
            9,532       4.4               8,270       4.4  
Interest expense
            (6,154 )     (2.8 )             (4,992 )     (2.7 )
Adjustment for non margin interest
            (1 )                   (1 )      
 
           
     
             
     
 
 
            3,377       1.6               3,277       1.8  
 
           
     
             
     
 


1   Loans and advances to customers and banks include all doubtful lendings, including non-accrual lendings. Interest receivable on such lendings has been included to the extent to which either cash payments have been received or interest has been accrued in accordance with the income recognition policy of the Group.
 
2   Average balances are based upon daily averages for most UK banking operations and monthly averages elsewhere.
 
3   The average balance sheet does not include the retail life-fund assets attributable to policyholders nor the related liabilities.

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BARCLAYS PLC

AVERAGE BALANCE SHEET AND NET INTEREST INCOME (UNAUDITED)

                                                 
    Half-year ended
   
    30.06.03   30.06.03   30.06.03   30.06.02   30.06.02   30.06.02
   
 
 
 
 
 
    Average           Average   Average           Average
    Balance   Interest   Rate   Balance   Interest   Rate
   
 
 
 
 
 
    £m   £m   %   £m   £m   %
Liabilities and shareholders’ funds
                                               
Deposits by banks:
                                               
In offices in the UK
    40,867       486       2.4       32,279       487       3.0  
In offices outside the UK
    8,028       95       2.4       9,531       115       2.4  
Customer accounts — demand accounts:
                                               
In offices in the UK
    17,517       93       1.1       16,187       76       0.9  
In offices outside the UK
    2,055       14       1.4       1,662       13       1.6  
Customer accounts — savings accounts:
                                               
In offices in the UK
    44,849       508       2.3       41,020       473       2.3  
In offices outside the UK
    767       13       3.4       1,272       22       3.4  
Customer accounts —
                                               
Other time deposits — retail:
                                               
In offices in the UK
    33,271       568       3.4       37,768       670       3.5  
In offices outside the UK
    3,617       51       2.8       5,494       76       2.8  
Customer accounts —
                                               
Other time deposits — wholesale:
                                               
In offices in the UK
    55,263       830       3.0       34,429       512       3.0  
In offices outside the UK
    8,412       134       3.2       6,470       107       3.3  
Debt securities in issue:
                                               
In offices in the UK
    33,067       489       3.0       29,468       611       4.1  
In offices outside the UK
    12,650       124       2.0       12,132       157       2.6  
Dated and undated loan capital and other subordinated liabilities
                                               
Principally in offices in the UK
    12,159       345       5.7       10,467       308       5.9  
Internal funding of trading business
    (55,815 )     (894 )     3.2       (42,120 )     (724 )     3.4  
 
   
     
     
     
     
     
 
Average liabilities of banking business
    216,707       2,856       2.6       196,059       2,903       3.0  
Average liabilities of trading business
    190,567       3,298       3.5       152,125       2,089       2.7  
 
   
     
     
     
     
     
 
Total average interest
                                               
bearing liabilities
    407,274       6,154       3.0       348,184       4,992       2.9  
Interest free customer deposits:
                                               
In offices in the UK
    12,807                       10,926                  
In offices outside the UK
    1,170                       2,265                  
Other non-interest bearing liabilities
    49,020                       40,511                  
Minority interests and shareholders’ funds
    15,876                       15,139                  
 
   
                     
                 
Total average liabilities, shareholders’ funds and interest expense
    486,147       6,154       2.5       417,025       4,992       2.4  
 
   
     
     
     
     
     
 
Percentage of total average non-capital liabilities in offices outside the UK
    24.0 %                     27.2 %                
 
   
                     
                 

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BARCLAYS PLC

SUMMARY CONSOLIDATED CASH FLOW STATEMENT (UNAUDITED)

                         
    Half-year ended
   
    30.06.03   31.12.02   30.06.02
   
 
 
    £m   £m   £m
Net cash inflow from operating activities
    1,400       5,040       2,351  
Dividends received from joint ventures and associated undertakings
    1       1        
Net cash outflow from returns on investment and servicing of finance
    (294 )     (380 )     (250 )
Tax paid
    (378 )     (557 )     (271 )
Net cash inflow /(outflow) from capital expenditure and financial investment
    771       (6,285 )     (471 )
Net cash outflow from acquisitions and disposals
    (17 )     (186 )     (426 )
Equity dividend paid
    (787 )     (421 )     (725 )
 
   
     
     
 
Net cash inflow/(outflow) before financing
    696       (2,788 )     208  
Net cash inflow from financing
    891       519       854  
 
   
     
     
 
Increase/(decrease) in cash
    1,587       (2,269 )     1,062  
 
   
     
     
 

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BARCLAYS PLC

OTHER INFORMATION

Registered office

54 Lombard Street, London, EC3P 3AH, England, United Kingdom. Tel: 020 7699 5000.
Company number: 48839.

Website

www.barclays.com

Registrar

The Registrar to Barclays PLC, PO Box 82, The Pavilions, Bridgwater Road, Bristol, BS99 7NH.
Tel: 0870 702 0196.

Listing

The principal trading market for Barclays PLC ordinary shares is the London Stock Exchange. Ordinary shares are also listed on the New York Stock Exchange and the Tokyo Stock Exchange. Trading on the New York Stock Exchange is in the form of ADSs under the ticker symbol ‘BCS’. Each ADS represents four ordinary shares of 25p each and is evidenced by an ADR. The ADR depositary is The Bank of New York whose international telephone number is +1- 610-312-5315, whose domestic telephone number is 1-888-269-2377 and whose address is 22nd Floor, 101 Barclay Street, New York, NY 10286.

Filings with the SEC

Statutory accounts for the year ended 31st December 2002, which also include the joint annual report on Form 20-F of Barclays PLC and Barclays Bank PLC to the US Securities and Exchange Commission (SEC), can be obtained from Corporate Communications, Barclays Bank PLC, 200 Park Avenue, New York, NY 10166 or from the Head of Investor Relations at Barclays registered office address shown above. Copies of the Form 20-F are also available from the SEC’s website: http://www.sec.gov

     
Results timetable
Ex dividend date:
Dividend record date:
Dividend payment date:
2003 Full year pre close date:
2003 preliminary results announcement:
2004 Annual General Meeting:
  Wednesday 13th August 2003
Friday 15th August 2003
Wednesday 1st October 2003
Tuesday 2nd December 2003
Thursday 12th February 2004
Thursday 29th April 2004
     
For further information, please contact:   John Varley
Group Finance Director
+44 (0)20 7699 5000 — Switchboard
     
    Cathy Turner
Head of Investor Relations
+44 (0)20 7699 3638 — Direct Line
     
    James S. Johnson
Senior Manager, Investor Relations
+44 (0)20 7699 4525 — Direct Line
     
    Leigh Bruce
Corporate Communications Director
+44 (0)20 7699 2658 — Direct Line
     
    Chris Tucker
Public Relations Director
+44 (0)20 7699 3161 — Direct Line

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More information on Barclays, including these 2003 interim results, can be found on our website at the following address: http://www.investorrelations.barclays.co.uk

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BARCLAYS PLC

Index of Main Reference Points

         
Absolute value
    10  
Accounting policies
    50  
Acquisitions and disposals
    50  
Administrative expenses
    23, 25  
Associates and joint ventures
    27  
Average balance sheet
    64  
Balance sheet (consolidated)
    14  
Barclaycard
    36  
Barclays Africa
    40  
Barclays Capital
    41  
Barclays Global Investors
    43  
Barclays Private Clients
    34  
Business Banking
    38  
Capital ratios
    30  
Capital resources
    29  
Cash flow (consolidated)
    66  
Changes in accounting presentation
    50  
Contingent liabilities and commitments
    58  
Cost goal
    11  
Dealing profits
    19  
Depreciation and amortisation
    25  
Derivatives
    59  
Dividends on ordinary shares
    28  
Daily Value at Risk (DVaR)
    60  
Earnings per ordinary share
    28  
Economic capital
    46  
Economic profit
    10  
Exceptional items
    27  
Financial highlights
    4  
Geographical analysis
    58  
Group share schemes
    50  
Group structure changes from 2002
    50  
Half-year review
    5  
Head office functions
    44  
Key facts
    8  
Legal proceedings
    57  
Loans and advances to banks
    52  
Loans and advances to customers
    52  
Market risk
    60  
Net asset value
    4  
Net fees and commissions
    18  
Net interest income
    16  
Operating expenses
    21  
Operating profit
    1, 4, 12, 13, 15  
Other assets
    54  
Other information
    51,67  
Other liabilities
    54  
Other operating income
    20  
Other operations
    44  
Performance goals
    9  
Performance ratios
    4  
Personal Financial Services
    32  
Potential credit risk lendings
    55  
Profit and loss account (consolidated)
    13  
Profit and loss account (further analysis)
    15  
Profit before tax
    12  
Provisions for bad and doubtful debts
    26,53  
Recent developments
    51  
Restructuring charge
    45  
Results timetable
    67  
Risk asset ratios/capital ratios
    30  
Risk Tendency
    48  
Share capital
    50  
Staff costs
    24  
Staff numbers
    23  
Statement of changes in shareholders’ funds (consolidated)
    62  
Statement of total recognised gains and losses
    63  
Tax
    27  
Total assets
    12,31  
Total shareholder return
    10  
Value Based Management
    9  
Weighted risk assets
    12,30  
Woolwich integration costs
    45  
Woolwich integration synergies
    45  
Yields, spreads and margins — banking business
    17  

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Barclays Bank PLC
7th August 2003

BARCLAYS BANK PLC
BARCLAYS BANK PLC IS A WHOLLY OWNED SUBSIDIARY OF BARCLAYS PLC

INTERIM RESULTS ANNOUNCEMENT FOR 2003 (UNAUDITED)

The Directors report the following results of the Barclays Bank PLC Group for the half-year ended 30th June 2003:

                 
    30.06.03   30.06.02
   
 
    £m   £m
Profit on ordinary activities before tax
    1,963       1,755  
Tax on profit on ordinary activities
    (567 )     (509 )
 
   
     
 
Profit on ordinary activities after tax
    1,396       1,246  
Minority interests — equity and non-equity
    (13 )     (9 )
 
   
     
 
Profit attributable to members of Barclays Bank PLC
    1,383       1,237  
Dividends payable to Barclays PLC
    (576 )     (628 )
 
   
     
 
Profit retained
    807       609  
 
   
     
 
Total assets
    446,731       389,708  
 
   
     
 
Liabilities:
               
Deposits by bank
    93,201       81,185  
Customer accounts
    198,116       173,534  
Debt securities in issue
    48,431       46,899  
Other liabilities
    70,531       54,011  
Undated loan capital — convertible to preference shares
          328  
Undated loan capital — non-convertible
    6,570       5,454  
Dated loan capital — convertible to preference shares
    11        
Dated loan capital — non convertible
    5,972       5,203  
 
   
     
 
 
    422,832       366,614  
 
   
     
 
Minority interests and shareholders’ funds:
               
Minority interests — equity and non-equity
    193       124  
 
   
     
 
Issued and fully paid share capital
    2,294       2,288  
Share premium account
    5,618       5,502  
Revaluation reserve
    22       30  
Profit and loss account
    8,130       7,271  
 
   
     
 
Shareholders’ funds — equity
    16,064       15,091  
 
   
     
 
 
    16,257       15,215  
 
   
     
 
Retail life-fund liabilities attributable to policyholders
    7,642       7,879  
Total liabilities and shareholders’ funds
    446,731       389,708  
 
   
     
 


NOTES

1.   The whole of the issued ordinary share capital of the Bank is beneficially owned by Barclays PLC.
 
2.   Profit on ordinary activities before tax includes the Group’s profit from joint ventures and associates of £10m (30th June 2002: loss £4m).
 
3.   The Group had contingent liabilities of £32,878m (2002: £25,670m) comprising acceptances and endorsements of £2,259m (2002: £2,391m), guarantees and assets pledged as collateral security of £22,655m (2002: £15,818m) and other contingent liabilities of £7,964m (2002: £7,461m).
 
4.   The 2002 interim results have been restated in accordance with the accounting policies described in the 2002 Annual Report.

71