UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
SCHEDULE 14A
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Salesforce
Supplemental Proxy Materials
May 2016
NYSE: CRM
San Francisco, CA
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A Complete Platform for Customer Success
Salesforce Success Success Success Services Community Ecosystem
Customer Success Managers ~2 million members SIs / ISVs
Ignite / Program Architects MVPs / Events / Community AppExchange Salesforce is a leading provider of enterprise
cloud computing solutions, with a focus on customer relationship management.
Customer Success
Services Our mission is to help our customers transform themselves into customer companies by
Customer Success Sales Service
IoT Marketing
Apps Community empowering them to connect with their
Platform Analytics
Complete CRM customers in entirely new ways.
Wave Force.com Trailhead Thunder
Developer Success Heroku Enterprise
Lightning Shield
Platform
AppExchange
Build and Customize Apps
Multitenant Cloud
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Sustained Growth Strategy Drives Stockholder Value
Top and bottom line excellence has and significant long-term total delivered sustained growth stockholder returns
$6,667M
150%
Salesforce
$5,374M 125% +111%
100%
$4,071M Nasdaq
Computer
75%
+76%
$3,050M
50% S&P 500 Index
+51%
$2,267M $0.75
$0.52 25%
$0.34 $0.41 $0.35
-$0.02 -$0.07
0%
-$0.48 -$0.39 -$0.42
-25%
FY12 FY13 FY14 FY15 FY16 FY12 FY13 FY14 FY15 FY16
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Revenue Diluted Non-GAAP EPS Diluted GAAP EPS Five-Year Comparison of Cumulative Total Return
1Non-GAAP EPS is a non-GAAP financial measure. Please see the Appendix for an explanation of which items are excluded from our Non-GAAP financial measures, and why we believe these measures can be useful, as well as a reconciliation of non-GAAP financial measures to the most comparable GAAP measures. 3
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Significant Stockholder Outreach and Responsiveness
Following the 2015 Annual Meeting we engaged with stockholders representing more than 50% of our outstanding shares and received feedback that factored in the decision-making of our Compensation Committee and full Board.
What We Heard What We Did
Concerns regarding quantum of CEO pay
Increase portion of performance-based compensation
Maintain challenging and rigorous performance metrics
Continue to ensure incentives are aligned with stockholder interests Improve compensation disclosure within the proxy Implement stockholder right to proxy access
Importance of Board refreshment and diversity
Decreased total CEO compensation by 16% in fiscal 2016
Froze CEO salary from fiscal 2016 to fiscal 2017 (i.e. the first fiscal year for which salaries were set after receiving this feedback) Introduced performance-based RSUs to our CEO compensation, which comprised
64% of the value of our CEOs FY 2016 long-term (equity) compensation and 52% of the CEOs overall FY 2016 compensation
Continued to set rigorous performance targets for our fiscal 2016 Cash Bonus
Plan, which exceeded both guidance and prior years target and actual results
Introduced performance-based RSUs for our CEO, as set forth above Increased share ownership requirements for the Board and executives
Provided additional clarity and transparency within the proxy on compensation matters
Amended bylaws to provide for proxy access right (holders of 3% of our shares for three years may nominate greater of two directors or 20% of Board in annual proxy materials; 20 stockholder aggregation limit) Appointed two highly qualified directors to the Board during the last 16 months, increasing percentage of diverse directors from 18% before these appointments to
33% after these appointments
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Compensation Program Framework
Philosophy and Objectives
Attract and retain the right talent to lead our Company in a dynamic, innovative and extremely competitive environment Align our executive compensation program with the interests of our stockholders by linking a significant portion of compensation to the performance of our common stock and other metrics of Company performance
Pay Component FY 2016 Metric Rationale
Performance-Based Restricted
Relative TSR
Stock Units (for our CEO) To align executives interests directly with those of our stockholders by incentivizing long term creation of
Stock Options Stock Price stockholder value
Restricted Stock Units Stock Price
Revenue1 To influence executive performance in achieving Annual Performance-Based certain annual corporate performance goals that
Operating Cash Flow1
Cash Bonus further our strategy and that are used by investors to
-GAAP Income 1
Non from Operations evaluate our financial performance
Base Salary To attract, motivate and retain all employees
1 For purposes of the Kokua Bonus Plan: Revenue is defined as our GAAP revenues, as may be adjusted for certain acquisitions, Operating Cash Flow is defined as our GAAP operating cash flow, Non-GAAP Income from Operations is defined as our non-GAAP income from operations (revenues less cost of revenues and operating expenses, excluding the impact of stock-based compensation expense and amortization of acquisition-related intangible assets, and in fiscal 2016, excluding a non-cash, one-time net gain associated with the termination of an office lease), as adjusted for certain acquisitions and,for fiscal 2016, not including the impact of amounts in excess of reserved amounts payable under the Kokua Bonus Plan. Non-GAAP Income from Operations is a non-GAAP financial measure. Please see the Appendix for an explanation of which items are excluded from our Non-GAAP financial measures, and why we believe these measures can be useful, as well as a reconciliation of non-GAAP financial measures to the most comparable GAAP measures.
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CEO Compensation Plan Informed by Stockholder Feedback
FY 2015 FY 2016
Security Expense Base Salary Security Expense Base Salary
3% 4% 4% 5% Annual Bonus
7%
Annual Bonus 10%
16% Reduction in
Total Compensation PRSUs
52%
Options
29%
Options Shift to PRSUs
86%
91%+ At-Risk Comp FY15 and FY16
$33.4 Million $39.9 Million Total Compensation Total Compensation
FY 2015 and FY 2016 Annual Incentive Components
Performance-Based Cash Bonus: Three equally weighted
financial measures to incentivize achievement of annual
corporate performance goals:
1/3 Revenue1
1/3 Operating Cash Flow1
1/3 Non-GAAP Income from Operations1
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See definition on slide 5. |
FY 2016 Long-Term Incentive Components
versus the NASDAQ 100 over three-year performance period Stock Options: Increase in market price of common stock during the period that the option is outstanding
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Performance-Based restricted Stock Units: Relative TSR
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Rigorous Performance Targets
Annual Incentive Plan
Performance Fiscal 2016 Fiscal 2016 Target
Metric1 Target ($M) Performance ($M) Achieved?
Revenue $6,551 $6,667 Exceeded by 1.8%
Operating Cash Flow $1,435 $1,613 Exceeded by 12.4%
Non-GAAP Income
from Operations $811 $ 849 Exceeded by 4.7%
Introduced Performance-Based RSUs in Fiscal 2016
PRSU Characteristics
Relative TSR performance metric
Target earned above median, at 60th percentile
Payout capped at 200% of target and maximum only earned at 99th percentile TSR
No payout if performance below 30th percentile No payout above target if absolute TSR is negative Payout is skewed: each percentile of performance above target increases payout less than the amount it is decreased if performance is below target
Operating Ca Non-GAAP Income
Revenue ($M)
Flow ($M) from Operations ($M)
2016 Target
$6,475 $1,432
2016 Guidance2 N/A $6,520 $1,444 2015 Target $5,407 $1,135 $605
2015 Actual $5,374 $1,174 $574
1See definition on slide 5. 2As of February 2015.
Percentile Payout if TSR ? 0 Payout if TSR < 0
99th 200% 100% 90th 177% 100% 80th 151% 100% 70th 126% 100% 60th 100% 100% 50th 67% 67% 40th 33% 33% 30th 0% 0%
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Diverse Board and Proactive Refreshment Practices
New Independent Director
Effective May 2016
Neelie Kroes
Former European Commissioner
Extensive background in cross-border technology, competition and data security European professional experience and knowledge Government experience Public company board experience
Diverse and Dynamic Range of Experience
Marketing, Branding
Sales Distribution
Public Company Board
International
Technology
Infrastructure
Diversity
Entrepreneurship,
VC
Public Company
CEO/Exec
Finance, Accounting Software Industry Government Law
Tenure Board Independence Diversity
17% 33% 50% 17% 83% 67% 33% 6years 12 years 6-12 years independent Non-Independent Diverse Non-Diverse Average board tenure (years): 7 New directors the past three in years: 6
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Compensation and Governance Practices
We endeavor to maintain strong governance standards in our policies and practices related to executive compensation.
What We Do
Actively engage in year-round dialogue with our stockholders to incorporate feedback into our compensation programs Significant portion of compensation for Named Executive Officers is in the form of at-risk compensation Provide appropriate mix of fixed and variable pay Stringent stock ownership requirements for executives and directors Annual advisory vote on executive compensation Compensation Committee composed entirely of independent directors Regular reviews of executive compensation and peer group data Maintain a compensation clawback policy Use an independent compensation consultant
What We Dont Do
No individual Supplemental Executive Retirement Plans No stock option repricing No hedging or pledging of our securities No tax gross-ups upon a change of control
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Appendix
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Non-GAAP Financial Measures
This ? presentation includes information about non-GAAP earnings per share and non-GAAP Income from Operations (collectively the non-GAAP financial measures). These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally accepted accounting principles, and computational methods may differ from those used by other companies. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with the companys consolidated financial statements prepared in accordance with GAAP. Management uses both GAAP and non-GAAP measures when planning, monitoring, and evaluating the companys performance.
The ? primary purpose of using non-GAAP measures is to provide supplemental information that may prove useful to investors who wish to consider the impact of certain non-cash or non-recurring items, such as certain one-time charges, on the companys operating performance. While strategic decisions, such as those related to the issuance of equity awards (resulting in stock-based compensation), mergers and acquisitions, real estate activity or the issuance of debt securities, are made to further the companys long-term strategic objectives and impact the companys statement of operations prepared on a GAAP basis, these items affect multiple periods and management is not able to change or affect these items in any particular period. As such, management believes that supplementing our GAAP disclosure with disclosure of certain non-GAAP financial measures that exclude items not directly related to performance in any particular period can provide management and investors with a more complete view of the companys operational performance.
Non ? -GAAP earnings per share for the periods presented excludes the impact of the following items, when applicable: stock-based compensation, amortization of acquisition-related intangibles, amortization of acquired leases, the net amortization of debt discount on the companys convertible senior notes, gains/losses on conversions of the companys convertible senior notes, gains/losses on sales of land and building improvements, and termination of office leases, as well as income tax adjustments. Non-GAAP Income from Operations for the period presented excludes the impact of the following items: stock-based compensation and amortization of acquisition-related intangibles, and, for purposes of the Kokua Bonus Plan, also excludes the impact of amounts payable under the Kokua Bonus Plan. These items are excluded because the decisions which gave rise to these items were not made to increase revenue in a particular period, but were made for the companys long-term benefit over multiple periods.
For ? further discussion of our fiscal year ended January 31, 2016, including more information about our non-GAAP financial measures and a reconciliation of our non-GAAP results to our GAAP results, see our Form 10-K filed with the SEC on March 7, 2016.
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GAAP to Non-GAAP Financial Reconciliation
Fiscal Year Ended
January 31,
2016 2015 2014 2013 2012
Non-GAAP diluted earnings per share $ (0 .07) $ (0 .42) $ (0 .39) $ (0 .48) $ (0 .02)
GAAP diluted loss per share (a)
Plus:
Am ortization of purchased intangibles 0 .23 0 .24 0 .23 0 .15 0 .12
Am ortization of acquired lease intangibles 0 .01
Stock-based expenses 0 .88 0 .87 0 .79 0 .64 0 .40
Am ortization of debt discount, net 0 .04 0 .06 0 .07 0 .04 0 .02
Loss on conversion of debt 0 .00 0 .02
One-tim e tax item s
Less:
Operating Lease term ination resulting from purchase of 50 Frem ont, net (0 .05)
Gain on sales of land and building im provem ents (0 .03) (0 .02)
Incom e tax effect of Non -GAAP adjustm ents (0 .26) (0 .23) (0 .35) 0 .06 (0 .18)
Non -GAAP dilited earnings per share $ 0 .75 $ 0 .52 $ 0 .35 $ 0 .41 $ 0 .34
Shares used in com puting diluted net incom e per share 676,830 651,534 635,688 596,280 569,180
(a) Reported GAAP loss per share was calculated using the basic share count . Non -GAAP diluted earnings per share was calculated using the diluted share count .
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(in thousands)
GAAP to Non-GAAP Financial Reconciliation
Fiscal Year Ended
January 31,
2016 2015
Non-GAAP income from operations $ 114,923 $ (145,633)
GAAP incom e (loss) from operations
Plus:
Am ortization of purchased intangibles 158,070 154,973
Stock-based expenses 593,628 564,765
Less:
Operating lease term ination resulting from purchase of 50 Frem ont (36,617)
Non -GAAP operating profit (b) $ 830,004 $ 574,105
(b) For purposes of the Kokua Bonus Plan: Revenue is defined as our GAAP revenues, as m ay be adjusted for certain acquisitions, Operating Cash Flow is defined as
our GAAP operating cash flow, Non -GAAP Incom e from Operations is defined as our non -GAAP incom e from operations (revenues less cost of revenues and
operating expenses, excluding the im pact of stock-based com pensation expense and am ortization of acquisition -related intangible assets, and in fiscal 2016, excluding
a non -cash, one-tim e net gain associated with the term ination of an office lease), as adjusted for certain acquisitions and, for fiscal 2016, not including the im pact
of am ounts in excess of reserved am ounts payable under the Kokua Bonus Plan .
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