Restoration response continues to restore all customers following strong storms and high winds

Following two rounds of storms that both included high winds of up to 70 mph across all of northern Illinois Saturday and Sunday, ComEd crews have restored power to more than 80 percent of impacted customers. Some of the hardest hit areas from this afternoon’s storms included Crystal Lake, DeKalb, Joliet, Mount Prospect, Rockford, and Skokie.

Approximately 40,000 customers remain without power as of 10 a.m. Sunday. Over 500 ComEd crews are deployed throughout the region and will soon be joined by 33 additional crews Sunday afternoon. All crews will continue to work around the clock to restore service to all remaining customers as quickly and safely as possible. Based on storms of similar magnitude, ComEd expects power to be restored to nearly all of these customers by 2 p.m. Monday.

When responding to power outages caused by storms, ComEd’s priority is to restore critical facilities such as police and fire stations, nursing homes and hospitals first, followed by repairs that will restore power to the greatest number of customers.

“Safely restoring power to all our customers impacted by this weekend’s storms remains our number one priority, and our dedicated crews are working around the clock to bring all affected customers back,” said David Perez, executive vice president and COO of ComEd. “We recognize that losing power at any time can be frustrating, and we appreciate our customers’ patience as we continue to assess damage throughout the region and restore power.”

Climate change has increased the frequency and intensity of severe weather. ComEd has been investing in power grid upgrades and tree trimming to minimize the impact of storms. Since smart grid upgrades began in 2011, ComEd has avoided more than 24.7 million power outages and improved overall reliability by more than 57 percent. In 2024, ComEd was named most reliable utility in the Midwest.

Public safety is paramount, and ComEd encourages customers to take the following precautions:

• If a downed power line is spotted, immediately call ComEd at 800-EDISON1 (800-334-7661). Spanish-speaking customers should call 800-95-LUCES (800-955-8237).
• Never approach a downed power line. Always assume a power line is extremely dangerous and energized.
• In the event of an outage, do not approach ComEd crews working to restore power to ask about restoration times. Crews may be working on live electrical equipment, and the perimeter of the work zone may be hazardous.

ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information and can follow the company on Twitter @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 800 EDISON1 (800-334-7661), or report outages via the website at ComEd.com/Report. Spanish-speaking customers should call 800-95-LUCES (800-955-8237).

With ComEd’s new Outage Tracker, customers can report outages, check estimated time of restoration, view crew status updates, and explore our outage map. Visit ComEd.com/OutageTracker.

ComEd’s mobile app for iPhone and Android® smart phones gives customers the ability to report power outages and manage their accounts; download the app at ComEd.com/App.

ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ: EXC), a Fortune 200 company and one of the nation’s largest utility companies, serving more than 10.7 million electricity and natural gas customers. ComEd powers the lives of more than 4 million customers across northern Illinois, or 70 percent of the state's population. For more information visit ComEd.com, and connect with the company on Facebook, Instagram, LinkedIn, X, and YouTube.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250817343345/en/