AT&T customers are facing a service outage that began Tuesday and is impacting their ability to make calls to contacts on other carriers.
"There is a nationwide issue that is affecting the ability of customers to complete calls between carriers. The carriers are working as quickly as possible to diagnose and resolve the issue," an AT&T spokesperson told FOX Business in a statement.
"Nationwide 9-1-1 Services are operating normally at this time and our customers are not affected. We're working to correct a wireless impact notification that was sent in error to 9-1-1 call centers," the statement continued.
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The company believes that calls between AT&T customers haven't been impacted by the outage.
Several law enforcement and emergency response centers from localities around the country posted on X, formerly Twitter, that they received communications from AT&T indicating that its customers may not be able to call 9-1-1 and provided alternative phone numbers to contact until service is restored.
According to AT&T's statement, that wireless impact notification was sent erroneously and calls to 9-1-1 emergency lines shouldn't be impacted by the ongoing outage.
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This is a developing story. Please check back for updates.
