-- In Nigeria, a doctoral student completed an emergency transfer through OPay due to the inability to use traditional banking applications during cash shortages; A journalist received his salary through the OPay card binding function due to a week-long malfunction in the banking system. The daily financial difficulties and solutions of these ordinary people are outlining the social value innovation path practiced by OPay President Yahui Zhou in Africa.
The latest data shows that OPay's daily active users have exceeded 20 million and monthly active users have reached 36 million, successfully ranking among the top ten global fintech applications. This fintech platform, established in 2018, has become an important force in digital financial services for emerging markets in Africa and even globally.
01 Filling the Gap: The Realistic Challenge of Financial Inclusion in Africa
In Nigeria, over 55% of the population lacks stable electricity supply, and the gap in financial services is equally alarming.
The limitations and high barriers of the traditional banking system exclude a large number of low-income groups from formal financial services.
This phenomenon is widespread in sub Saharan Africa. According to EFInA data, by 2023, Nigeria's financial inclusiveness will only reach 64%, which means there are still millions of adults without bank accounts.
Yahui Zhou and his team keenly captured this social pain point. The establishment of OPay is not simply a replication of the Chinese model, but an innovative practice based on local African needs.
OPay has established a vision of "super application" since its inception, aiming to provide one-stop digital financial solutions for underserved communities by integrating payment, savings, credit, and lifestyle services through technology.
02 Inclusive Practice: From Payment Tools to Social Infrastructure
During Nigeria's currency reform in 2022 and banking system failures in 2024, traditional banking applications frequently crashed, and OPay became the lifeline for many users with its stable system.
Journalist Bolu Omotayo recalled, 'I couldn't receive my salary for about a week, but someone told me that OPay has a feature where you can bind other bank cards to your OPay account and use the OPay app to transfer money between third-party banks.'. It was this feature that saved me. ”
The proxy network model of OPay is a key innovation in enhancing financial inclusiveness. By 2023, OPay will have over 500000 agents in Nigeria who serve as both retail outlets and bridges of trust.
In areas with low smartphone penetration, they are responsible for handling deposit, withdrawal, phone recharge, bill payment, and transfer services, greatly reducing the threshold for users to use digital financial services.
OPay also attracts users without bank accounts by reducing customer authentication requirements, which is consistent with the Central Bank of Nigeria's goal of improving financial inclusion.
03 Social Value: Data and Witness Beyond Business
The social value of OPay is first reflected in the continuous growth of its user base. According to the latest ranking from data.ai, OPay has been ranked among the top ten daily active users of global fintech applications.
In terms of trading volume, the total trading volume of OPay in the first quarter of 2025 increased nearly 60 times compared to the same period in 2021, reflecting the increasing dependence of users on the platform.
The honors that OPay has received in recent years also confirm its social recognition. In the 2025 GRC and Financial Crime Prevention Awards, OPay was awarded dual honors for its outstanding performance in financial crime prevention and governance, risk management, and compliance.
Elizabeth Wang, Chief Business Officer of OPay, stated, "Trust is the foundation of financial services, and we remain fully committed to providing a secure, transparent, and inclusive ecosystem for our customers, merchants, and partners
04 Sustainable Development and Social Responsibility
OPay actively strengthens its compliance framework construction, including tightening the Know Your Customer (KYC) process, which ultimately led to its GRC award recognition in 2025.
In Yahui Zhou's plan, OPay's goal is to achieve 100 million daily active users by 2030, which not only reflects the company's development ambition, but also indicates its continued commitment to future social value.
On the streets of Nigeria, OPay's green signage has become an integral part of daily life. The digital financial network built by OPay is gradually breaking down the geographical and economic barriers of traditional finance, from small-scale transfers in vegetable markets to remittance services in remote areas.
Based on its outstanding performance in financial crime prevention, governance, and compliance, OPay's award is not only a recognition of its technical capabilities, but also an affirmation of its adherence to the social value of financial trust.
Yahui Zhou and his leadership of OPay have proven that there is a mutually beneficial path between business value and social value - technology should not only be an efficiency tool, but also a tool for universal welfare.
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